Guest Reviews & Comments
Burn Hall Classic Hotel near York: York Hotels
1 Mature couple - 21/02/08	70%
Good Points: the location and setting of the hotel
Further Comments: the hotel and grounds are lovely - we just found the staff a little poor in their sevice. it was obvious that the waiters didnt know the correct table numbers because everybody kept getting everyones elses drinks or meals served to them. the food was excellent in the restaurant though. the service in the bar area was poor as well, with only one person seving, who clearly didnt have bar knowledge. but other than that the place was really nice.
2 Young couple - 16/12/07	100%
Good Points: very modern and welcoming
Bad Points: not enough refreshments biscuit selection a bit poor
Further Comments: Rooms great and reception staff freindly but found the bar staff rather stand offish also found price for bar meals a little high and found no prices on the resteraunt menu disconcerting.
3 Family with older children - 12/12/07	100%
Good Points: The rooms were small but clean and comfortable. The items in the rooms were good but the bed was divine!
Bad Points: The directions to hotel were bad as is was dark on not much light around.
Further Comments: Better directions Wish I'd known about you before keep your prices competive. We would use you again if your prices dont rise to high as we have to have two rooms it gets too expensive to have a night away.
4 Family with older children - 08/10/07	20%
Good Points: the bathroom was adequate
Bad Points: the lack of elegance,style, and dedication of the staff.
Further Comments: We all expected an old-fashioned elegant country house hotel and ended up in a modern and cheaply decorated factory-type hotel with poor service ( as we arrived after a long journey from the west country, we asked if we could have some tea and it took more than half an hour for it to arrive, after some prompting from me ) and badly furnished bedrooms with a deep open hanging wardrobe in middle of passage,leaving us little room to pass and we inevitably hurt ourselves against it, badly fitted door locks. It was obvious to us that this hotel had been modernised in the cheapest possible way and was more suited for the non-discerning.
5 Business Trip - 03/10/07	100%
Good Points: It was clean and very well appointed.
Further Comments: Arriving in the dark it would have been nice to know exactly where the hotel was, the signs at the end of the driveway could have been clearer. Overall the stay at the hotel was excellent.
6 Mature couple - 30/09/07	90%
Good Points: Very clean, well appointed, lovely gardens, bright and airy.
Bad Points: Nothing - though i would have preferred to be up a floor - I'm not keen on being on the ground floor.
Further Comments: Very good, would definitely book again, pleasantly surprised.
If you are unable to book a room at Burn Hall Classic Hotel then the nearest UK hotels around the Tollerton area are: Sidings Hotel & Restaurant Review, : Aldwark Manor - A QHotel Review, : Ramada Fairfield Manor York Review,