Guest Reviews & Comments  
Purple Hotel Birmingham Star City near Birmingham: Birmingham Hotels
1 Business Trip - 15/02/08
70% Guest Review 70.00%
Good Points: 20 mins from my course venue
Bad Points: booked a double room and got twin bedded. In a room at the back of the hotel and a noisy fan kept me awake
Further Comments: In general I find the hotel comfortable. Ordering food was difficult, as i was told what i couldnt order which seemed nearly a third of the menu. Check in was difficult regarding credit card authorisation on this occasion, having no problems the previous 3 times i have stayed at the hotel. I have referred 2 of my colleagues who have stayed at the hotel in the last 3 weeks.

2 Business Trip - 10/02/08
70% Guest Review 70.00%
Good Points: large room, new decor
Bad Points: key card kept stopping working
Further Comments: easy to find, clean large room. polite staff, comfy bed. Decor in good repair but i know the hotel is quite new so time will tell on this...my only moan apart from the keycard is that breakfast is not included in the price.

3 Mature couple - 23/01/08
80% Guest Review 80.00%
Good Points: Very comfortable staff most professional and welcoming.
Bad Points: No shower gel in the shower.

4 Family with older children - 03/01/08
80% Guest Review 80.00%

5 Family with older children - 03/01/08
80% Guest Review 80.00%
Good Points: it was clean spacious and well equipped
Bad Points: had a bit of difficulty finding the hotel but that was all

6 Young couple - 02/01/08
80% Guest Review 80.00%

7 Young couple - 15/12/07
40% Guest Review 40.00%

8 Young couple - 15/12/07
40% Guest Review 40.00%
Good Points: large room,very nice shower
Bad Points: lack of towels and condiments ie. sugar coffee tea. hairs from last visitor stull in bathroom

9 Business Trip - 13/12/07
50% Guest Review 50.00%

10 Business Trip - 13/12/07
50% Guest Review 50.00%
Good Points: rooms were comfortable and spacious
Bad Points: booking in not the right name and did not know which room I had boooked and wrong room prices on arrival normally I would book through intell and I feel u would have charged full rate for the stay so not overly impressed with service
Further Comments: when I have booked my stays with other hotels I have never had the problem with a different name and address when I pointed this problem out on arrival I was told this problem would be sorted. I cant submit my expenses in someone elses name can you. unfortunately you will not be on top of my list for further bookings

11 Young couple - 05/12/07
30% Guest Review 30.00%

12 Business Trip - 03/12/07
80% Guest Review 80.00%

13 Business Trip - 03/12/07
80% Guest Review 80.00%
Good Points: Clean rooms comfortable.
Bad Points: Expensive for the type of hotel -- I use Sleep Inns in North America and this was very pricey -- Internet access cost prohibitive would probably not stay there again because of room cost + internet cost
Further Comments: Nice hotel too expensive

14 Young couple - 15/11/07
90% Guest Review 90.00%
Good Points: the accomodation was clean and the room were a good size
Further Comments: the only bad part of the stay was sunday morning,the breakfast buffett service was really shoddy,i.e.no plates or glasses,they ran out of milk and bread and a lot of the time there was no hot food,saturday morning wa completely the opposite,one person who was an absolute gentleman was a chap called brian,when we checked in on friday evening

15 Young couple - 15/11/07
90% Guest Review 90.00%
Good Points: the accomodation was clean and the room were a good size
Further Comments: the only bad part of the stay was sunday morning,the breakfast buffett service was really shoddy,i.e.no plates or glasses,they ran out of milk and bread and a lot of the time there was no hot food,saturday morning wa completely the opposite,one person who was an absolute gentleman was a chap called brian,when we checked in on friday evening

16 Group of adult friends - 14/11/07
90% Guest Review 90.00%
Good Points: Good value all round. Breakfast was excellent
Bad Points: Nothing to dislike apart from location
Further Comments: Confirmation of my booking came through with no information. I had to re visit website and try to remeber what hotel I booked. Hotel was under staffed on the night of our stay,but, was only a minor issue as Aga on reception was very efficient. Hospitality after midnight was excellent. Breakfast and check out was very good.

17 Group of adult friends - 14/11/07
90% Guest Review 90.00%
Good Points: Good value all round. Breakfast was excellent
Bad Points: Nothing to dislike apart from location
Further Comments: Confirmation of my booking came through with no information. I had to re visit website and try to remeber what hotel I booked. Hotel was under staffed on the night of our stay,but, was only a minor issue as Aga on reception was very efficient. Hospitality after midnight was excellent. Breakfast and check out was very good.

18 Young couple - 13/11/07
100% Guest Review 99.99%

19 Leisure Visit - 08/11/07
90% Guest Review 90.00%

20 Mature couple - 02/11/07
70% Guest Review 70.00%

If you are unable to book a room at Purple Hotel Birmingham Star City then the nearest UK hotels around the Birmingham area are: Campanile Hotel - Birmingham Review, : Thistle Birmingham City Review, : Hotel Ibis Birmingham Bordesley Review,