Guest Reviews & Comments
Birmingham NEC/Airport PREMIER INN near Birmingham: Birmingham Hotels
1 Business Trip - 20/02/06	78%
Good Points: very clean, nice facilities
Bad Points: wireless internet from the room
Further Comments: As a business traveller, access to e-mails is critical. You need a wireless access so that we can get to our mails via VPN.
2 Group of work colleagues - 18/02/06	86%
Bad Points: Check in procedure quite slow
Further Comments: very good
3 Business Trip - 17/02/06	42%
Good Points: Location to the airport...duvet on beds...
Bad Points: Food offering, (breakfast was awful), room facilities (2 twin beds together at different heights)
Further Comments: The hotel had a secret code for the car park entrance which was on slips of paper at the reception desk for anybody to take. The breakfast smelled awful and alot of the crockery was dirty. Food was also a little over priced for what you got... The morning staff were really friendly though Rooms were really basic but adequate for needs, however these were a little over priced...
4 Business Trip - 14/02/06	38%
Good Points: location
Bad Points: if the hotel staff actually spoke to each other, i told FIVE different members of staff that i was waiting for a package from a courier, all said they knew nothing. When i rang the courier company thay said it had been delivered the previous day!! great
Further Comments: it's just a bog standard box, but it's cheap
5 Young couple - 09/02/06	74%
Bad Points: The check in process was very slow. Wouldn't usually be as noticable, but we were behind a large group and it took both receptionists around 20 minutes to check the whole group in. A third receptionist came to assist after 10 minutes or so, which helped, but perhaps allocating 1 receptionist to the large group would be more efficient - thus freeing up the other 2 to serve the rest of the queue.
Further Comments: Other than check in, very good... friendly, clean and generally good value.
6 Group of work colleagues - 21/01/06	80%
Good Points: It was basic and clean and just what i needed
Bad Points: No, the hotel was fine
Further Comments: It would of been good to book a brekfast online and make a payment upfront.
7 Business Trip - 12/01/06	94%
Good Points: comfortable beds and warm rooms.
Bad Points: woudl be nice for room service and to have somewhere to eat at dinner time time. the only place to eat was bar at 5pm. also would be nice for internet access.
Further Comments: I enjoyed my stay and i was welcomed by all staff.
8 Leisure Visit - 21/12/05	92%
Good Points: the room was very clean and spacious. it had all facilities I required. the bathroom was very good as well. I especially liked the fact that I could fix the room temperature on my own.
Further Comments: A very nice hotel. Really enjoyed my stay there. The only 'negative' for me was that the hotel was not as close as I expected from the NEC. I had to use a Taxi everytime
9 Mature couple - 21/12/05	88%
Good Points: room was excellent
Bad Points: at breakfast there was no eggs or sausage available, although the food was nice,it was difficult to get. P.S.we ate at 9.00am
Further Comments: Overall a good stay and no major concerns would use the company again
10 Mature couple - 08/12/05	98%
Good Points: everthing fine
Bad Points: breakfast included in price
11 Business Trip - 08/11/05	74%
Good Points: The bed was lovely & big, it was a shame that only smoking rooms were left as I'm a non smoker. Also the fan in the bathroom went on for ages after one turned out the light
Bad Points: The staf were wonderful & very helpful especially in the bar & dining room, it's just a shame there were not enough tables in the dining room proper so we had to sit in the smoking part of the bar to eat; again as a non smoker i would really appreciate it being totally non smoking in all public areas.
Further Comments: The Premier Travel Inn is a decent, albeit generic, hotel supplying somewhere to sleep & eat when attending the NEC. I travel an awful lot within the UK for work & get very bored & fed up with pub food in hotels - I'm an ex chef & know when things are bought in ready made from Brakes Brothers. I had to send back very dried up Mediterranean Mussels - the staff were extremely helpful & suggested rare steak instead. I cannot fault the superb staff who were all welcoming & went out of their way to help me - a rare thing indeed. I tend to choose independent hotels as they have more choice on rooms & in their menus.
12 Leisure Visit - 03/11/05	82%
Good Points: Knew roughly what to expect
13 Mature couple - 24/10/05	82%
Good Points: Good quiet room. Big comfortable bed. Convenient area. Good parking. Bar facilities good. Restaurant looked small for the size of the hotel (but I did not use it so can't rate efficency, etc)
Bad Points: Slightly quicker checking-in procedure.
Further Comments: Very good value for money, considering the area. I liked the fact that I could pay cash at check-in so no checking-out procedures needed.
14 Group of work colleagues - 15/10/05	80%
Bad Points: The shower was difficult to work - move from hot to cold. Unable to control temperature
15 Business Trip - 13/10/05	82%
Good Points: CLEAN FUCTIONAL GOOD ROOM sizes
Bad Points: PAY TV
Further Comments: MAP lOCATION to NEC and AIRPORT
16 Business Trip - 04/10/05	80%
Good Points: Comfortable
17 Group of work colleagues - 27/09/05	74%
Good Points: Restaurant & menu were first class
Bad Points: The checking - in proceedure was painfully slow
Further Comments: The hotel was ideally sited for the NEC, it was quiet, the staff were friendly and the food was first class.
18 Other - 18/08/05	100%
Good Points: the size of the bed and the power shower
Bad Points: having more than 2 t-bags etc without having to go to reception
Further Comments: Couldn`t fault it, everything was as it should be which doesn`t happen very often
If you are unable to book a room at Birmingham NEC/Airport PREMIER INN then the nearest UK hotels around the Bickenhill area are: Hilton Birmingham Metropole Review, : Heath Lodge Hotel Review, : Novotel Birmingham Airport Review,