Guest Reviews & Comments
Number Ten near Edinburgh: Edinburgh Hotels
1 Young couple - 29/03/08	80%
Good Points: The decoration and the jacuzzi
Bad Points: It was very cramped and bijou. The fact that we had to leave the main hotel to get to our room and climb the stairs were not ideal
Further Comments: See above. A basic gym would have been good. I would only recommend this hotel to a mobile couple, not our parents. A shame really, as it could be a winner if there was a lift.
2 Young couple - 06/03/08	90%
Good Points: friendly atmosphere, great room - contemporary style, not ikea!
Bad Points: no menu in the room for room service
Further Comments: we would definitely recommend this hotel. we had an excellent weekend in edinburgh and the hotel played a large part towards that.
3 Business Trip - 03/12/07	100%
Good Points: Great location and easy parking
Further Comments: Thoroughly enjoyed my stay at this hotel. Superb location. Fantastic Thai restaurant recommended by the hotel receptionist just a 2 minute walk around the corner from the hotel. The only very minor gripe would be no lift facility in the annexe, with a large suitcase and briefcase, this was somewhat hard work.
4 Mature couple - 29/10/07	80%
Good Points: Intimate location and atmosphere.
Bad Points: We were put in a room which was sweltering even with the window open and it was directly above the kitchen and when we came back in the evening we could smell cigarette smoke in our room.
Further Comments: The hotel was lovely and the checkin staff were very informative and helpful. We were very disappointed with breakfast. I do not expect supermarket soft sliced bread for toast,for hot breakfast the hash brown had been substituted for a potato scone which was slightly warmed and unappetising with no explanation or apology, the tomato was 1/4 completely cold, no attempt at anything (bizarre)and to cap it all probably one of the cheapest sausages I have tasted in a while, which was over cooked. Overall not an inspiring breakfast. I would not recommend this hotel as a place to stay for a foodie
5 Mature couple - 25/10/07	100%
Good Points: Everything was perfect.
Further Comments: I booked this for my wifes 40th birthday. The Sunday Night Special had a bottle of champagne on arrival so that sold it for me. The room was spectacular as was the jacuzzi and the bathroom. The breakfast was also great. Although we both live in Edinburgh it still felt like we were somewhere special. It will make me think about staying in smaller independent hotels or b&b's as opposed to the big chain hotels which are all the same. Number Ten was pretty unique.
6 Group of work colleagues - 31/07/07	80%
Good Points: Staff and service great
Bad Points: reservation cancellation polisy
7 Group of adult friends - 14/07/07	90%
Good Points: Staff were excellent. Very helpful and personable. Rooms were comforable and well maintained,
Bad Points: The bath/shower needed either a mat or saftey handrail. Could be quite dangerous for anyone slightly unstable on their feed
Further Comments: Our overall stay at Number 10 was excellent. The hotel accommadation and decor was of an extremely high standard however it was the staff in particular that made the stay all the more enjoyable. Nothing was too much trouble; they were professional yet friendly. A great experience all round
8 Mature couple - 30/06/07	40%
Good Points: The view
Bad Points: Eastern European atmosphere when we expected Scottish
Further Comments: A) Kept waiting for nearly 2 hours before room was ready. B) Despite the fact that we are both visibly past 50, room was three very high floors up, no lift! Given that they had us in-house for 2 hours before giving us the room, they could have selected a more suitable room, or warned us so we could go elsewhere. C) Decor in room was Polish Bordello style. D) Inefficient admin: When I came to check out, they had already debited my credit card, as they had us down as a no-show!
9 Mature couple - 30/06/07	40%
Good Points: The view
Bad Points: Eastern European atmosphere when we expected Scottish
Further Comments: A) Kept waiting for nearly 2 hours before room was ready. B) Despite the fact that we are both visibly past 50, room was three very high floors up, no lift! Given that they had us in-house for 2 hours before giving us the room, they could have selected a more suitable room, or warned us so we could go elsewhere. C) Decor in room was Polish Bordello style. D) Inefficient admin: When I came to check out, they had already debited my credit card, as they had us down as a no-show!
10 Group of adult friends - 28/06/07	100%
11 Business Trip - 24/06/07	50%
Good Points: the rooms were decorated differently from usual hotel rooms
Bad Points: the first room I was given had the bath in the corner of the sitting room, and was also jacuzi which was completely bizarre and out of keeping, there was also inadequate space for hanging clothes. I changed rooms as a result. I could see no benefit of asking for an executive room and was alot more expensive than other rooms my colleagues had elsewhere in edinburgh. the breakfast were mediocre and the chef had limmted skills about how to cook scrambled or poached eggs, there was poor selection fo fresh fruit at breakfast, which included alot of tinned fruit which I thought was unacceptable
Further Comments: poor value for money, although rooms were unusual in deocrations, the staff were polite and helpful
12 Business Trip - 24/06/07	50%
Good Points: the rooms were decorated differently from usual hotel rooms
Bad Points: the first room I was given had the bath in the corner of the sitting room, and was also jacuzi which was completely bizarre and out of keeping, there was also inadequate space for hanging clothes. I changed rooms as a result. I could see no benefit of asking for an executive room and was alot more expensive than other rooms my colleagues had elsewhere in edinburgh. the breakfast were mediocre and the chef had limmted skills about how to cook scrambled or poached eggs, there was poor selection fo fresh fruit at breakfast, which included alot of tinned fruit which I thought was unacceptable
Further Comments: poor value for money, although rooms were unusual in deocrations, the staff were polite and helpful
13 Young couple - 19/06/07	100%
Good Points: cleanliness and attention to detail
Bad Points: 0
Further Comments: well worth every penny freiendly staff beautiful accomodation and tasty food
14 Young couple - 19/06/07	100%
Good Points: cleanliness and attention to detail
Bad Points: 0
Further Comments: well worth every penny freiendly staff beautiful accomodation and tasty food
15 Mature couple - 12/06/07	90%
Good Points: Conveniently located, pleasant surroundings, and mostly diplomatic, cordial staff, who did everything to make us comfortable.
Bad Points: There was nowhere to place luggage, i.e. a chair, or bench.
16 Young couple - 10/06/07	70%
Good Points: nice design of room
Bad Points: see through bathroom door that does not shut
Further Comments: room was very small .Overall enjoyed the stay.
17 Mature couple - 27/05/07	80%
Good Points: The staff were first class.
Bad Points: No mineral water in the room, the towels should be a better quality, no bathrobes, no wardrobe to speak of, loo roll holder loose and exposed screws, bedside table door hanging off a hinge, remote not working on dvd
18 Young couple - 18/05/07	90%
Good Points: A touch unusual having to go outside and txo doors along for breakfast but in some ways this added to the 'exclusive' feel of the place.
Further Comments: Excellent stay !!! Although staff were very nice and friendly it would be nice if more locals were employed therefore able to give more information about availability of local amenities
19 Young couple - 18/05/07	90%
Good Points: A touch unusual having to go outside and txo doors along for breakfast but in some ways this added to the 'exclusive' feel of the place.
Further Comments: Excellent stay !!! Although staff were very nice and friendly it would be nice if more locals were employed therefore able to give more information about availability of local amenities
20 Mature couple - 17/05/07	90%
If you are unable to book a room at Number Ten then the nearest UK hotels around the Edinburgh area are: Frederick House Hotel Review, : Dreamhouse Serviced Apts Rothesay Review, : Thistle Hotel Review,