Guest Reviews & Comments
Grey Street Hotel near Newcastle upon Tyne: Newcastle upon Tyne Hotels
21 Young Couple - 30/08/06	92%
Good Points: Good staff and facilities
Bad Points: small access/coridoors to some rooms
Further Comments: The hotel is excellent and would come highly recommended to anyone thinking about visiting newcastle. The location is perfect, with road and rail access as close as could be. Sound insulation was better then expected - I didn't hear anything from outside the room! My only small gripe would be that the hotel is set in an old building, which means that the floor layout is confusing, and the coridoors are narrower than usual - this only matters when you are trying to get to checkout carrying two peoples luggage while hungover!!!
22 Young couple - 22/08/06	80%
23 Young Couple - 21/08/06	86%
Good Points: Location, locality and amenenities
Bad Points: nothing
Further Comments: Overall had an excellent stay. the staff were friendly and professional. the area was ideal and the room was clean, well decorated and very comfortable
24 Young couple - 17/08/06	100%
25 Business Trip - 13/08/06	50%
26 Other - 12/08/06	94%
Good Points: Modern boutique atmosphere. Clean. Central.
Bad Points: TV channels not tuned in as listed. No Radio 4.
27 Young Couple - 03/08/06	92%
Good Points: its location
Bad Points: the fire alarm going off early in the morning and we had no apology or explanation
Further Comments: Apart from the alarm going off our stay was fantastic couldn't fault anything
28 Young Couple - 26/07/06	88%
Good Points: modern room, very clean, lovely furnishings etc. easy to book, check in and find
Bad Points: price of breakfast was a bit high
29 Business Trip - 25/07/06	94%
Good Points: staff were very friendly and helped me with local resturant suggestions and directions.
Bad Points: the only thing that let it down was the dirty carpet on the stairs between rooms. small thing really. overall the hotel was fabulous.
Further Comments: Would recommend this hotel to lesiure or busioness travellers. It's ideally situated for the city and close to motorway links. Great staff and lovely, well-equiped rooms.
30 Young couple - 25/07/06	90%
31 Same sex couple - 13/07/06	60%
Good Points: MORERN AND EXCELLENT CENTRAL LOCATION
Bad Points: FELT THE HOTEL LOOKED VERY MODERN BUT WASNT OVERLY CLEAN - CARPETS VERY STAINED IN ROOM ETC ETC
32 Mature Couple - 12/07/06	54%
Good Points: Central location. Stylish furnishings
Bad Points: The room was very cramped, so much so that it was almosr impossible to avoid stubbing ones toes on the skirting board on either side of the bed. It was very hot when we stayed and there was no air conditioning. Keeping the fan assisted room temperature control on at night was noisy and it was impossible to open the windows behind the double glazing. We we arrived, the room had not been properly serviced so there was only a single supply of towels & one dressing gown. In fairness the staff responded quickly to our requests for more towels - but we were told 'there wasn't a single spare towelling robe left in the hotel.! Made me think that we were really given a single room - however I was assured that all standard rooms are of the same size. The small scale size of the rooms was reflected in the size of the lift - a tight squeeze for two people - and impossible if one had more than an overnight case.
Further Comments: See above. Small rooms, poor ventilation /air conditioning. Tiny lift - would be very difficult for anyone with more than an overnight case. Breakfast in the attached 'Living Room' is expensive & the choice for continental breakfast is poor. No hotel parking, but there is a nearby NCP which requies a ready supply of ﾣ1 coins. On the postive side, it is a stylish hotel and very centrally located and the staff very helpful - and given the prices of hotels in Newcastle probably quite good value for money if you can deal with the pokey rooms & lift.
33 Leisure Visit - 11/07/06	90%
34 Young Couple - 02/06/06	78%
Good Points: Very Contemporary. Lots of places to eat and drink nearby.
Bad Points: Breakfast very Expensive. No onsite parking which was explained at the time of booking but no reference to the fact that the public carpark nearby costs nearly ﾣ20 for 24 hrs!
Further Comments: Negative - Too much furniture in the room resulted in a cramped feeling. A minibar or fridge would have been very useful. Breakfast very Expensive. No onsite parking which was explained at the time of booking but no reference to the fact that the public carpark nearby costs nearly ﾣ20 for 24 hrs! Positive - Nice location, contemporary feel, very very clean!
35 Young Couple - 01/06/06	82%
Good Points: LOCATION, DECOR, THE BED WAS WONDERFUL AND REALLY COMFY
Bad Points: ROOM WAS VERY SMALL.
Further Comments: THE ROOM WAS WAS VERY TINY AND QUITE EXPENSIVE FOR WHAT IT WAS WITH NO BREAKFAST INCLUDED IN THE PRICE. ROOM SERVICE WAS QUITE QUICK, RECEPTION WAS VERY HELPFUL CHECK IN TOOK ABOUT 2 MINS.
36 Young Couple - 30/05/06	100%
Good Points: It had a central location and was perfect.
Bad Points: nothing at all
Further Comments: Brilliant!
37 Mature Couple - 24/05/06	94%
Good Points: clean tv
Bad Points: could not open the windows for ventilation
Further Comments: dear alcoholic drinks otherwise excellent very helpful staff
38 Young Couple - 09/05/06	80%
Good Points: Centrally located and visually stunning. Beautiful room!
Bad Points: The staff where not up to scratch had to argue with the check in staff not to take 50 pounds off my switch card for incidentals. Then had to wait an hour for an iron. DELUXE Double bed was two twins pushed together!! Other than that a really nice place
Further Comments: Really good the above few glitches stopped it from been excellent
39 Business Trip - 07/05/06	100%
Good Points: Modern decor
Bad Points: I was unable to get a dial-up connection for the internet using the phone line, so I had to pay ﾣ9.95 for the use of broadband when I only required 10 minutes to check my e-mails. There was no bath in my room
Further Comments: Staff were really friendly and helpful and I will definitely be coming back to the the hotel again
40 Young Couple - 07/05/06	88%
Good Points: Rooms are contemporary, clean and very spacious. The staff were friendly, helpful and professional.
Bad Points: On line directions to hotel were extremely poor, wasted an hour trying to locate the hotel. Room service from the 'Livingroom' was unavailable on the night of our stay so food options were limited to panini's - very disappointed with this.
Further Comments: The lack of room service was very disappointing as we had planned to order food from the Livingroom and could only get paninis from the bar, this did ruin our stay a bit as we were looking forward to receiving some quality food. If we had known this earlier we would have eaten out.
If you are unable to book a room at Grey Street Hotel then the nearest UK hotels around the Newcastle upon Tyne area are: The Vermont Hotel Review, : City Apartments Newcastle - city Review, : Thistle Newcastle Review,