Guest Reviews & Comments
Minster Hotel near York: York Hotels
1 Mature couple - 02/10/07	20%
2 Mature couple - 17/07/07	60%
Bad Points: the pillows and the noise as guests returned back at night.
Further Comments: lots of traffic noise
3 Mature couple - 13/07/07	20%
Good Points: easy access to city
Bad Points: no lift and too many stairs. bathroom considered dangerous as access was more stairs.
Further Comments: adequate for our purpose but would choose a more modern hotel in future
4 Mature couple - 12/07/07	80%
Good Points: The room was comfortable and a decent size and overlooked the generous car park so was very quiet with no traffic noise at all
Bad Points: I bought a duster !!
Further Comments: The hotel is in a perfect central location for both the sights and amenities and public transport. We didnt need to use a car during our stay. A Sunday arrival by car was very easy. Weekdays might be rather slow. The breakfast is to be highly recommended. The staff were polite and friendly. We understand the hotel is to be refurbished in the near future and does need it but meanwhile the daily cleaning leaves much to be desired.
5 Mature couple - 11/07/07	60%
Good Points: The room in the lodge was excellent we were very comfortable
Bad Points: the first room we were given was not up to standard it was very poorly decorated and very noisy
Further Comments: We would liked to have knowing how dull your resturant was also not a very good menu
6 Young couple - 11/07/07	40%
Good Points: convenient for town and good free parking
Bad Points: rather off-hand service overall which became dreadful at breakfast, with long waits, dirty tables and poor attention to detail
Further Comments: The hotel was convenient for the town as it was only a few minutes outside the city walls. The parking was conveient and reasonably secure. The hotel decore was rather uninspiring and the room a little dated. The bathroom could have been cleaner. The TV didn't work very well. The general level of service was adequate, however at breakfast time this was not the case. We arrived two days running to staff who ignored you and kept you waiting, and on the 2nd morning to no clean tables and no cutlery, crockery etc. The overall price of the hotel seemed high given the decor, poor attention to detail and inadquate, disorganised breakfast service.
7 Mature couple - 10/07/07	70%
Good Points: Comfortable, clean, good food, pleasant and helpful staff.
Bad Points: Electrics inadequate, (sockets too few and inconveniently positioned). Shower inadequate, with no shower curtain. Our room was on the second floor, up two very steep and long flights of stairs, with no warning to us. No lift so there was a problem.
Further Comments: The stay in the hotel was generally very pleasant. The food, staff and arrangements were generally very good. The problems of the awkwardness of the socket placement in the room, the very poor shower and the extraordinarily steep stair(without warning) were major drawbacks. It would otherwise have been excellent.
8 Leisure Visit - 06/07/07	80%
Good Points: Very convenient for the Minster and other attractions. Well- appointed room with good facilities.
Bad Points: Very uncomfortable bed!
Further Comments: On the whole a favourable review. It was perfectly adequate for my needs.
9 Mature couple - 06/07/07	50%
10 Mature couple - 05/07/07	30%
Good Points: Central location to York City.Good access to amenities, good secure parking. Good breakfast
Bad Points: Room small, bathroom not very clean and in need of maintenance. Room Room location subject to extreme traffic noise and rowdy public in the street throughout the night.
Further Comments: Overall an acceptable hotel, let down by the poor condition of the bathroom, the size of the room, more a single than a double room. The traffic noise and rowdy behaviour by the public during the night spoilt what should have been a relaxing weekend break. To use again I would request a room away from the street, and trust that the double room was spacious enough and that the standard of the bathroom was acceptable.
11 Mature couple - 02/07/07	50%
Good Points: Very pleasant staff, extremely comfortable bed, good breakfast.
Bad Points: The room was in dire need of refurbishment, apart from the bed.
Further Comments: This is a nice hotel, where we have stayed several times in the past. We were disappointed this time to have booked a room with a four-poster bed - naturally expecting the room to be a bit special too. The bed was excellent, extremely comfortable, but the bathroom was very sub-standard with a cracked basin, missing loo-roll holder, damaged bath taps and a non-working Jacuzzi (though, to be fair, the Jacuzzi wasn't advertised). We asked for a reduction in view of these defects, and were given one without argument. I would stay there again, though not in Room 8!
12 Mature couple - 01/07/07	50%
Good Points: Free safe parking facilities. Late night key. Handy location for centre of York.
Bad Points: No aerial lead for television. Television flex had been pieced and held together with tape. Shower head fitting broken. No shower curtain.
Further Comments: Breakfast service was poor. Very slow to take order. No fresh fruit or yoghurts on table as advertised on the menu. No butter only margarine. No extra toast or coffee offered.
13 Mature couple - 01/07/07	30%
Good Points: Location
Bad Points: not maintained
Further Comments: 1st room offered was dingy the toilet roll holder was off the wall the three light fitting had only one bulb working and the room generaly felt dirty (room 5)
14 Other - 28/06/07	70%
Good Points: very friendly staff,
Bad Points: needs alittle tittivation
Further Comments: lovely hotel, very friendly considerate staff. Good location. has parking. Food good.
15 Young couple - 20/06/07	70%
Good Points: Close to Centre and amenities
Bad Points: Think it was a little overpriced
Further Comments: Found the overall experience very nice and relaxing. The breakfast was probably the most dissapointing thing. Would recomend having breakfast in york centre.
16 Mature couple - 18/06/07	80%
Good Points: The close proximity to facilities especialy the city centre.
Further Comments: As mentioned in the box above plus the availability of private, secure car parking.
17 Mature couple - 11/06/07	80%
Good Points: clean good location for all amenities
Further Comments: questions answered from hotel website
18 Mature couple - 07/06/07	90%
Good Points: Excellent value for money.
Further Comments: Excellent value for money. Good location near city centre with good free car parking. Staff fiendly and helpful. Made to feel very welcome
19 Young couple - 07/06/07	50%
20 Mature couple - 06/06/07	30%
If you are unable to book a room at Minster Hotel then the nearest UK hotels around the York area are: The Churchill Hotel Review, : Dean Court Hotel Review, : Marmadukes Hotel Review,