Guest Reviews & Comments
The Charlecote Pheasant Hotel near Stratford-upon-Avon: Stratford-upon-Avon Hotels
1 Family with older children - 21/02/06	66%
Good Points: Close enough to Stratford, Warwick and Leamington Spa. Good selection at breakfast. Staff friendly and helpful.
Bad Points: Get better door closers to reduce noise. More non-smoking rooms
Further Comments: A hotel in the country but not really a 'country hotel'. All rooms seem to be in a modern block with a view of the car park. Restaurant also had a lovely view of the car park and morning deliveries. Rooms OK - clean and functional. Inter-room phoning seemed not to work. Noisy plumbing and door slammers (not just quiet closers!), mean you will wake when those around you decide to go out
2 Mature couple - 15/02/06	80%
Bad Points: A covered walkway between the rooms and the reception and restaurant areas to prevent you getting wet in the rain!
Further Comments: Dinner menu was rather limited although restaurant staff were very efficient and attentive. We were rather squashed in on a very small table extremely close to another couple at both dinner and breakfast, could have had more privacy.
3 Mature couple - 14/02/06	72%
Good Points: It was warm and fairly quiet. Nice clean room. Staff were polite and helpful.
Bad Points: The extractor fan in the bathroom was on all the time, squeaked all the time and would not turn off. The bath panel was warped and coming away from the bath. (room 32 Charlecote Pheasant) It would be better to have a choice of toast or croissant to tick for continental breakfast brought to your room in the morning.
Further Comments: The price of the breakfast ( continental ) brought to the room in the morning would have been an advantage to know in advance. We were charged a different rate for friday, different again for saturday and a third rate for sunday.
4 Mature couple - 05/02/06	86%
Good Points: Clean and Tidy. Very efficient staff.
Further Comments: This is a very friendly hotel. The staff are courteous and attentive. All in all a lovely break.
5 Business Trip - 31/01/06	48%
Good Points: the location
Bad Points: The bath had a cigarette burn as did the towels; the sofa was old and uncomfortable. In the restaurant the food was overcooked, the service was slow and the wine was poor.
Further Comments: see above
6 Group of work colleagues - 17/01/06	80%
Good Points: Fantastic Hotel with a excellent breakfast.
Bad Points: I really don't no.
7 Mature couple - 04/01/06	68%
Good Points: Rooms very spacious & clean
Bad Points: vary the menu on a daily basis, the propspect of having the same meal the following day was poor!
Further Comments: There was little sound-proofing between rooms, we could hear the conversation next door! Door closures were set such that all the doors closed with a thud, not good if you wanted to sleep beyond 7am. Can't imagine it to be much fun if fully booked, we were there with 10% (estimate) occupancy. The restaurant staff need to be 'trained' in english etiquete, drinks first, then take the meal order & I would have liked to be asked what I wanted as a main course rather than assume we were there for the popular choice! On a positive note, the hotel is well located for Stratford and Warwick, plus access to the Cotswolds.
8 Mature couple - 15/12/05	88%
Good Points: Very friendly and helpful staff. good food.
Bad Points: A more varied restaurant menu
Further Comments: The hotel was as described on the website. Easy to find and in a lovely location. All rooms were clean and comfortable with a cosy, friendly bar. All the staff were extremely pleasant and helpful.
9 Young couple - 07/12/05	92%
Good Points: It was clean, comfortable and offered excellent value for money with top-class service from all the staff.
Further Comments: Well-placed hotel for a number of attractions, ample parking, great food plus clean and comfortable rooms. We found the room was close enough to reception if we needed it, but private enough to hide out and order in room service!
10 Young couple - 30/11/05	78%
Good Points: How cheap and convienient it was for family close by
Bad Points: cleanliness, in our room no 35 there was a big cobweb that had been missed near the couch
Further Comments: very plesent
11 Business Trip - 29/11/05	80%
Good Points: size of room and bed
Bad Points: bar facilities, reducing the heating over night and turning the outside lights on earlier
12 Business Trip - 29/10/05	74%
Good Points: Pleasant location and good rooms
Bad Points: Restaurant service
13 Mature couple - 11/10/05	86%
Good Points: Ground floor with car close by.Bill available on TV.
Bad Points: Room too hot.
Further Comments: Brief but enjoyable stay.
14 Group of adult friends - 01/09/05	86%
Good Points: Good Facilities
Bad Points: Needs to update some of the decor
Further Comments: Very good service overall
15 Young couple - 21/08/05	86%
Good Points: spacious and clean, good facilities
Bad Points: Food and bar prices were very expensive
16 Young couple - 09/08/05	82%
Good Points: The location was fantastic. Very peaceful and scenic surroundings and only a short drive into Straford.
Bad Points: One minor point - drinks tray with kettle and cups had seen better days and on first appearance looked dirty. This really needed replacing - as I said a minor point, but it did taint our first impressions.
Further Comments: A lovely hotel in a perfect location. The area is peaceful and scenic with lovely walks nearby. The hotel is situated about a 10 minute drive from Stratford and a 20 minute drive from Warwick. The hotel has many on-site facilities including bar, restaurant and pool, all of which are well presented. We booked on a promotional price and got a double room for half price (exc breakfast). At the rate we paid we felt like we'd got ourselves a real bargian compared to the expensive tourist rates offered by the hotels in Stratford, which are often very basic.
17 Young couple - 06/05/05	46%
Good Points: Nice and close to Stratford & Warwick.
Bad Points: I found the accommodation to be a bit tired and in need of updating.
Further Comments: I would have liked to have known if smoking or none smoking as the room that we stayed into was obviously used for smoking as the stale smell was still noticeable.
18 Mature couple - 05/05/05	46%
Good Points: the room was comfortable
Bad Points: the bathroom was not up to standard could do with re vamp
Further Comments: Lovely hotel lovely food but could do with some entertainment also the staff could do with being a little more pleasent
19 Mature couple - 04/04/05	94%
Good Points: Wonderful large bedroom. Friendly staff
Bad Points: Thought breakfast price was overally expensive
Further Comments: Excellent location. Very friendly staff. Cleanliness was very good.
20 Mature couple - 23/02/05	58%
Good Points: Proximity to Stratford on Avon. Hotel was warm with plenty of hot water.
Bad Points: Room was not very clean with stains on carpets and cobwebs. Noisy plumbing kept us awake.
Further Comments: Room disappointing - fake beams and general lack of cleanliness. The very noisy plumbing kept us awake and we had to pack up and move to another room during the night. Staff were aware of this problem, but still booked us into the room. However they did deal with the matter efficiently and moved us into a better room.
If you are unable to book a room at The Charlecote Pheasant Hotel then the nearest UK hotels around the Charlecote area are: Stratford Manor - A QHotel Review, : Macdonald Alveston Manor Hotel Review, : Macdonald Swan's Nest Hotel Review,