Guest Reviews & Comments
The Scotsman Hotel near Edinburgh: Edinburgh Hotels
1 Young couple - 27/02/08	90%
Good Points: The room was very stylish and was a good mix of modern & traditional furnishings. The bathroom in our suite (publishers suite) was amazing!
Bad Points: Nothing!
2 Mature couple - 30/10/07	100%
Good Points: Comfort and friendly / helpful attitude of the staff
3 Mature couple - 07/10/07	100%
Good Points: loved hotel,, clean ,lovely bedroom, shower/bathroom, cosy, and close to all amenities,, train staition, coaches, and tour busses,,excellent staff, always ready to help,thank you,,
Further Comments: had a billiant stay,, will come back again,,
4 Mature couple - 07/10/07	100%
Good Points: loved hotel,, clean ,lovely bedroom, shower/bathroom, cosy, and close to all amenities,, train staition, coaches, and tour busses,,excellent staff, always ready to help,thank you,,
Further Comments: had a billiant stay,, will come back again,,
5 Mature couple - 27/09/07	80%
6 Mature couple - 29/07/07	80%
7 Mature couple - 18/07/07	60%
Good Points: Very interesting building which was well situated for viewing the centre of Edinburgh.
Bad Points: The building was far too hot for comfort even though the weather was cool. The only way to cool the room was to open the window. This meant being disturbed through the night by traffic noise and drunken revellers.
Further Comments: An excellent hotel was spoiled by the heat of the rooms and, in our opinion, the inability of the night time concierge to respond appropriately to an important health matter. The day time concierges were excellent, in particular the assistant head concierge, Gavin Stirling, who was the best we have met to date.
8 Mature couple - 18/07/07	60%
Good Points: Very interesting building which was well situated for viewing the centre of Edinburgh.
Bad Points: The building was far too hot for comfort even though the weather was cool. The only way to cool the room was to open the window. This meant being disturbed through the night by traffic noise and drunken revellers.
Further Comments: An excellent hotel was spoiled by the heat of the rooms and, in our opinion, the inability of the night time concierge to respond appropriately to an important health matter. The day time concierges were excellent, in particular the assistant head concierge, Gavin Stirling, who was the best we have met to date.
9 Young couple - 17/07/07	70%
Good Points: Concierge staff were great. Room a good size.
Bad Points: Steam room was out of operation (last time, the jacuzzi was out of operation). Breakfast (in the room) was awful - the food was so bad we could not eat it. Upon checking in, the girl thought that we had not stayed before when infact we had stayed many times - not very personal.
Further Comments: Very handy to reach from the train station and it is a great hotel. Breakfast was a huge letdown - pricey and not fit for consumption.
10 Young couple - 17/07/07	70%
Good Points: Concierge staff were great. Room a good size.
Bad Points: Steam room was out of operation (last time, the jacuzzi was out of operation). Breakfast (in the room) was awful - the food was so bad we could not eat it. Upon checking in, the girl thought that we had not stayed before when infact we had stayed many times - not very personal.
Further Comments: Very handy to reach from the train station and it is a great hotel. Breakfast was a huge letdown - pricey and not fit for consumption.
11 Business Trip - 18/06/07	40%
Good Points: The view from the window
Bad Points: It was cold (the heating did not work) and there was a constant noise of rattling windows, creaking floor boards and doors.
12 Mature couple - 19/04/07	100%
13 Mature couple - 10/04/07	80%
Bad Points: Finding leisure facilities Poor views
14 Business Trip - 04/03/07	80%
Good Points: Bathroom, audio visual setup, tea coffee facilities
Bad Points: Smoking room, a bit noisy location, twin beds too soft.
Further Comments: The room was nice and large, despite being a smoking room did not smell too bad. The bed was a bit too soft and a twin but I booked online in a hurry at a great rate so can't really fault it. Concierge helped me to try and find a meal at a local veggie restaurant but in the end went for room service which was quick and nice.
15 Business Trip - 04/03/07	80%
Good Points: Bathroom, audio visual setup, tea coffee facilities
Bad Points: Smoking room, a bit noisy location, twin beds too soft.
Further Comments: The room was nice and large, despite being a smoking room did not smell too bad. The bed was a bit too soft and a twin but I booked online in a hurry at a great rate so can't really fault it. Concierge helped me to try and find a meal at a local veggie restaurant but in the end went for room service which was quick and nice.
16 Young couple - 23/02/07	90%
Good Points: Staff attention to my needs and questions.
Bad Points: The room service menu after 11:00 pm was very limited.
17 Young couple - 11/02/07	100%
Good Points: Its beautiful and clean, staff are perfectly turned out and very professional.
Bad Points: Being charged for items from the mini bar which we didnt have, and only charged once we left the hotel.
Further Comments: Its a gorgeous hotel, although its high class hotel its suitable for anyone, fantastic spa, excellent food. location of the hotel is superb. this hotel is a must for anyone.
18 Mature couple - 02/02/07	70%
Good Points: The bed was particularly comfortable and the bathroom was laid out very well with excellent fixtures and fittings.
Bad Points: The layout of the particular room was not the most ergonomic. If the cupboard doors were ope in order to watch the TV, you had to walk round them to get from one side of the bed to the bathroom. Also, we found the tea/coffee facility a trifle awkward to operate.
Further Comments: The hotel was overall impressive and in an excellent location. However, our visit did not get off to the best of starts when the receptionist advised she only had a record of a booking for one night, not the two we were staying for. (These bookings were made separately). There was not a problem as the receptionist had advised that the hotel had accommodation for both nights, but having got the impression that the hotel was not busy, we were disappointed that our room did not have a better panorama. The curtains were difficult to open or close, and the eregonomics of the TV, tea/coffee facilities we found lacking. The satellite TV picture was poor, and the TV refused to function on our last morning. The staff were pleasant and courteous, but gave the impression of being perhaps a bit gormless. Sorry if this sounds like a bit of a rant. As I said at the start of this s ection, overall we found the hotel to be very good.
19 Mature couple - 02/02/07	70%
Good Points: The bed was particularly comfortable and the bathroom was laid out very well with excellent fixtures and fittings.
Bad Points: The layout of the particular room was not the most ergonomic. If the cupboard doors were ope in order to watch the TV, you had to walk round them to get from one side of the bed to the bathroom. Also, we found the tea/coffee facility a trifle awkward to operate.
Further Comments: The hotel was overall impressive and in an excellent location. However, our visit did not get off to the best of starts when the receptionist advised she only had a record of a booking for one night, not the two we were staying for. (These bookings were made separately). There was not a problem as the receptionist had advised that the hotel had accommodation for both nights, but having got the impression that the hotel was not busy, we were disappointed that our room did not have a better panorama. The curtains were difficult to open or close, and the eregonomics of the TV, tea/coffee facilities we found lacking. The satellite TV picture was poor, and the TV refused to function on our last morning. The staff were pleasant and courteous, but gave the impression of being perhaps a bit gormless. Sorry if this sounds like a bit of a rant. As I said at the start of this s ection, overall we found the hotel to be very good.
20 Young couple - 18/01/07	100%
Good Points: The room was exceptional.
Further Comments: I booked this hotel through active hotels,to take my wife away for her birthday. The hotel was fantastic- far above the standard we expected for the price we paid. The room was beautiful, the location was ideal, and the health spa was lovely. The staff were attantive but not intrusive. Would strongly reccomend this hotel to anyone.
If you are unable to book a room at The Scotsman Hotel then the nearest UK hotels around the Edinburgh area are: Old Waverley Hotel Review, : Tailors Hall Hotel Review, : Thistle Edinburgh Review,