Guest Reviews & Comments
Express By Holiday Inn Bath near Bath: Bath Hotels
21 Mature couple - 29/10/06	70%
Further Comments: There were a great deal of children in the hotel; many were running up and down the corridors late into the night. Breakfast was a scrabble - there were no tables to sit at - we were forced to sit in the lounge area. There was chewing gum left in the table decorations, in fact the hotel appeared to be overrun by children.
22 Young couple - 18/07/06	90%
Good Points: Clean and comfortable
Bad Points: No trouser press
Further Comments: The room price was very reasonable and the location only 15 minutes walk to the centre of Bath. Would definately book again.
23 Young couple - 18/07/06	90%
Good Points: Clean and comfortable
Bad Points: No trouser press
Further Comments: The room price was very reasonable and the location only 15 minutes walk to the centre of Bath. Would definately book again.
24 Business Trip - 04/07/06	90%
Good Points: Clean, modern, in good repair, bright color, no smoker's smell
Bad Points: For the price in Bath (ￂﾣ105) it was fine, though air con would have been nice and an extractor fan in the bathroom. It was terrifically noisy because of local yobbos in the car park area til about 5AM.
Further Comments: Clean, well-run, nicely decorated, excellent location
25 Business Trip - 04/07/06	90%
Good Points: Clean, modern, in good repair, bright color, no smoker's smell
Bad Points: For the price in Bath (ￂﾣ105) it was fine, though air con would have been nice and an extractor fan in the bathroom. It was terrifically noisy because of local yobbos in the car park area til about 5AM.
Further Comments: Clean, well-run, nicely decorated, excellent location
26 Young couple - 01/03/06	100%
Good Points: Clean, Friendly staff, excellent sized room. Great breakfast! Plenty of choice.
Bad Points: A bit more space in the check in area. other than that- a very pleasant stay!!!
Further Comments: Excellent stay - good location! Really enjoyed it! Would definately use this hotel again.
27 Young couple - 01/03/06	98%
Good Points: Clean, Friendly staff, excellent sized room. Great breakfast! Plenty of choice.
Bad Points: A bit more space in the check in area. other than that- a very pleasant stay!!!
Further Comments: Excellent stay - good location! Really enjoyed it! Would definately use this hotel again.
28 Mature couple - 12/02/06	82%
Good Points: Everything was clean and tidy. The bed was NOT too hard unlike most hotels. I like the idea of if you have forgotten any small toiletry item the hotel will supply it for you.
Bad Points: No smoking in common areas at all times. A few more Sky programs available, eg: Discovery and Eurosport.
Further Comments: Hotel is on a busy road, but road noise is not a problem. Plenty of parking spaces, which other hotels nearer the centre have not. The centre is not as far away as it looks! Internet conections in all rooms. Hair drier supplied. Plenty of buses to take you to the centre of town, but not too far to walk. Plenty to choose from for breakfast, and eat as much as you like.
29 Mature couple - 12/02/06	80%
Good Points: Everything was clean and tidy. The bed was NOT too hard unlike most hotels. I like the idea of if you have forgotten any small toiletry item the hotel will supply it for you.
Bad Points: No smoking in common areas at all times. A few more Sky programs available, eg: Discovery and Eurosport.
Further Comments: Hotel is on a busy road, but road noise is not a problem. Plenty of parking spaces, which other hotels nearer the centre have not. The centre is not as far away as it looks! Internet conections in all rooms. Hair drier supplied. Plenty of buses to take you to the centre of town, but not too far to walk. Plenty to choose from for breakfast, and eat as much as you like.
30 Mature couple - 26/01/06	100%
Good Points: Everything, service, room, cleanliness, etc
Bad Points: Maybe a full english Breakfast would be nice.
Further Comments: The hotel was friendly, really nice staff,lovely rooms, would definitely use again.
31 Mature couple - 26/01/06	100%
Good Points: Everything, service, room, cleanliness, etc
Bad Points: Maybe a full english Breakfast would be nice.
Further Comments: The hotel was friendly, really nice staff,lovely rooms, would definitely use again.
32 Family with young children - 29/12/05	74%
Good Points: VERY PLEASANT STAFF AT RECEPTION. HELPFUL
Bad Points: GOOD ROOMS BUT COULD BE MORE SPECIOUS.
Further Comments: AS I WAS WITH FAMILY AND CHILD, I WAS NOT SURE WHAT TYPE OF FAMILY ACCOMODATION WOULD BE PROVIDED, I WAS EXPECTING SPECIOUS ROOM FOR FAMILY , BUT I FOUND FAMILY ROOMS BIT CRAMPED. HOTEL MANAGEMENT CAN IMPROVE ON THIS. BUT OVER ALL STAY WAS VERY COMFORTABLE AND NICE.
33 Family with young children - 29/12/05	70%
Good Points: VERY PLEASANT STAFF AT RECEPTION. HELPFUL
Bad Points: GOOD ROOMS BUT COULD BE MORE SPECIOUS.
Further Comments: AS I WAS WITH FAMILY AND CHILD, I WAS NOT SURE WHAT TYPE OF FAMILY ACCOMODATION WOULD BE PROVIDED, I WAS EXPECTING SPECIOUS ROOM FOR FAMILY , BUT I FOUND FAMILY ROOMS BIT CRAMPED. HOTEL MANAGEMENT CAN IMPROVE ON THIS. BUT OVER ALL STAY WAS VERY COMFORTABLE AND NICE.
34 Business Trip - 28/11/05	100%
35 Group of adult friends - 16/11/05	70%
36 Same sex couple - 18/10/05	80%
Good Points: Good value for money and efficient and very clean
Bad Points: Busy hotel and the breakfast ares was hardly adequate although it was clean and well supplied with all necessary for a continental breakfast
Further Comments: The advantage of this hotel is that it has Car Parking facilities and is within an easy ten minute walk of Bath city centre.Our room was quiet and well appointed. The staff were very helpful and overall it is a good choice to stay for anyone who wants a good clean hotel as a base for seeing Bath and the surrounding area.
37 Same sex couple - 18/10/05	80%
Good Points: Good value for money and efficient and very clean
Bad Points: Busy hotel and the breakfast ares was hardly adequate although it was clean and well supplied with all necessary for a continental breakfast
Further Comments: The advantage of this hotel is that it has Car Parking facilities and is within an easy ten minute walk of Bath city centre.Our room was quiet and well appointed. The staff were very helpful and overall it is a good choice to stay for anyone who wants a good clean hotel as a base for seeing Bath and the surrounding area.
38 Other - 25/09/05	50%
Good Points: Cleanliness and condition of rooms though very small with extra bed.
Bad Points: staff attitude and assistance. They seemed to be so little helpful and unwilling to help. And it was not worth paying. I paid in Express Birmingham 112 pounds and 80 in Bath! and I didn't even get what I paid for as I believe others would get such a lower room rate than me!!
Further Comments: DO like 1. your breakfast, good quality though all items are the same everyday 2. Clean room and good facilities DOn't like 1. The key cards did not work well, changed key twice 2. The receptionist (8-9pm) in Bath refused to set up the extra bed for me and claimed that the standard of all Express Holiday Inn were not the same. And told me impolitely to set it up myself.!! 3. In Baht, I requested an additional set for towel, and it was not delivered til I called again (15 mins wait). In fact, the towel should be set according to the number of guests staying! 4. In Birmingham, I stayed in the first two nights and wanted to leave some luggages there whilst travelling to Bath (staying in the same chained hotel) but i was rejected as I could not leave them overnight!!!. It was so ridiculous you know? I am hotelier as well and we wouldnot reject any request from guests especially a very very small request like this. My reason is that, I was going to the Express Holiday Inn in Baht just for a night, not other hotel nor other chained hotel. And I was there, i was even told that the standard were not the same..no need to expect anything from you!!!.. gosh!!, if you let your staff do this, and they lack of the sense of belonging to your hotel, you would find hard to improve your hotel.
39 Other - 25/09/05	48%
Good Points: Cleanliness and condition of rooms though very small with extra bed.
Bad Points: staff attitude and assistance. They seemed to be so little helpful and unwilling to help. And it was not worth paying. I paid in Express Birmingham 112 pounds and 80 in Bath! and I didn't even get what I paid for as I believe others would get such a lower room rate than me!!
Further Comments: DO like 1. your breakfast, good quality though all items are the same everyday 2. Clean room and good facilities DOn't like 1. The key cards did not work well, changed key twice 2. The receptionist
40 Other - 23/09/05	80%
Good Points: Really pleased with the 'no-smoking' room option. Would have preferred bath rather than shower only. Being on the ground floor, there was traffic noise from the road (needed the window slightly open because of the temperature).
Bad Points: The air conditioning vents made it extremely cold in the dining area. There was no table free from the air conditioning.
Further Comments: I would have liked to have known that the room had a shower only when I booked. The staff were very pleasant and helpful.
If you are unable to book a room at Express By Holiday Inn Bath then the nearest UK hotels around the Bath area are: Dorian House Review, : Wentworth House Review, : Redcar Hotel Review,