Guest Reviews & Comments
Waterside Inn near Peterhead: Peterhead Hotels
1 Other - 21/07/08	80%
Good Points: Friendly
Bad Points: Long walk to room
Further Comments: Nice people
2 Business Trip - 04/07/08	90%
Good Points: Staff, Room, Bed, Food and service was first class.
Bad Points: Price for B&B was a bit steep I thought.
Further Comments: Would do it again.
3 Mature couple - 21/05/08	80%
Further Comments: Apart from sleep depravation, it was a good stay and food was excellent.Fresh cooked breakfast also appreciated!
4 Mature couple - 11/05/08	90%
Good Points: The accommodation in the Executive room was excellent very spacious and very clean and tidy. The room was also very quiet and relaxing.
Bad Points: Nothing.
Further Comments: Well booked room on line got confirmation but on arrival at hotel there was no sign on the computer of our booking. Also when we wanted a room extension we were told we had to pay the full rate for another night. Never been in a hotel where they charge the full price for a room extension, would suggest you charge hourly for that. Would have liked more information on the leisure facilities and use of them.
5 Other - 26/04/08	90%
Good Points: Clean, neat and what we needed,
Bad Points: would have preferred a king size bed
Further Comments: This is the third occassion we have stayed at the Waterside in the last few weeks, from the outset they were considerate to our needs( late check out and groundfloor twin for elderly parents) The hotel is warm and comfortable and although the reason for our visits was not entirely holiday we are now considering a few days break there. The restaurant is beautiful and the food good and well cooked with a huge selection of dishes. Each time we go the standard is the same both in accommodation and restaurant, because I am a hotelier I am often somewhat critical of where we stay , but this is not the case at Waterside
6 Mature couple - 22/03/08	90%
Good Points: bright and spacious
Bad Points: quite out of the way
7 Business Trip - 15/03/08	60%
Good Points: Not much
Bad Points: Decor poor. Lighting poor. only one power point
Further Comments: All I ask is for good accommodation Not run down at high prices
8 Group of work colleagues - 04/03/08	80%
Good Points: Large and airy.
Bad Points: Could do with a little renovation particularly the bathroom.
Further Comments: Restaurant and bar excellent, as mentioned above bathroom could be upgraded.
9 Business Trip - 22/02/08	80%
Good Points: Thought the facilities were excellent and the food was good
Bad Points: Was expecting a better room.
Further Comments: Nice hotel, good staff. Plently on facilities. Good Food. Room's seemed old and worn. Clean throughout though
10 Business Trip - 22/02/08	80%
Good Points: Thought the facilities were excellent and the food was good
Bad Points: Was expecting a better room.
Further Comments: Nice hotel, good staff. Plently on facilities. Good Food. Room's seemed old and worn. Clean throughout though
11 Leisure Visit - 10/11/07	80%
12 Business Trip - 23/10/07	60%
Bad Points: Poor service in restaurant. Had a executive room and no toiletries appeared until the third day of my stay.
Further Comments: This hotel does not have to tout for business as it is always full due to a lack of hotels in the area. This is very apparent in lack of interest/experience in restaurant staff and overall attention to detail generally. However it shoul dbe noted that reception staff are helpful and efficeint.
13 Business Trip - 23/10/07	60%
Bad Points: Poor service in restaurant. Had a executive room and no toiletries appeared until the third day of my stay.
Further Comments: This hotel does not have to tout for business as it is always full due to a lack of hotels in the area. This is very apparent in lack of interest/experience in restaurant staff and overall attention to detail generally. However it shoul dbe noted that reception staff are helpful and efficeint.
14 Business Trip - 15/10/07	90%
Good Points: Nice, efficient staff, good sized suite type room, attractive communal areas, quiet
Bad Points: bed linen could have been newer, clean but a little tired.
Further Comments: I didn't have time to try the food but the menu looked good and they had room service. The hotel was very difficult to see from the road, could have had a better lit sign. The phone number I got online didn't work
15 Business Trip - 15/10/07	90%
Good Points: Nice, efficient staff, good sized suite type room, attractive communal areas, quiet
Bad Points: bed linen could have been newer, clean but a little tired.
Further Comments: I didn't have time to try the food but the menu looked good and they had room service. The hotel was very difficult to see from the road, could have had a better lit sign. The phone number I got online didn't work
16 Business Trip - 09/10/07	60%
Good Points: Room comfortable
17 Group of adult friends - 03/10/07	90%
Good Points: very clean & the staff were very helpfull
18 Group of adult friends - 03/10/07	90%
Bad Points: The room had a very strong horrid smell which we reported
19 Business Trip - 15/07/07	80%
Bad Points: check out was very slow
20 Business Trip - 10/07/07	90%
Good Points: Large and spacious room, very well appointed.
Bad Points: The room was quite a long way from reception, but not really a problem.
Further Comments: I was extremely impressed by the courteous nature of all of the staff. They were genuinely helpful and friendly. Nothing was too much trouble. Their attitude was reflected by the duty mamager next morning. Whilst having coffee in the lounge I noticed him outside clipping a hedge which was overgrown and against the window. He even managed to do it without cutting his tie off! Good for him and his staff. I will definitely visit the hotel again.