Guest Reviews & Comments
The Roundthorn Country House near Penrith: Penrith Hotels
1 Business Trip - 29/05/08	100%
Good Points: beautiful but convenient location. Lovely old building well maintained. Very friendly staff
Further Comments: Good hotel, good service, great breakfast, good location for M6.
2 Business Trip - 26/03/08	70%
Good Points: Spacious room nice sized en-suite.
Bad Points: No dislikes other than breakfast too late, although did get a small one, to go!. Not the same as a full English.
Further Comments: Nice Hotel, good location, staff caring. Dislike, breakfast not useful for early leaver. From 8.00am, too late, should be from 7.15am to serve business users.
3 Mature couple - 23/01/08	40%
4 Mature couple - 23/01/08	40%
Good Points: The Location and the Manager - Russell
Bad Points: Shower didn't work, bedding was torn, top covers were stained.
5 Mature couple - 20/11/07	40%
6 Mature couple - 20/11/07	40%
Good Points: The staff were friendly.The countryside was attractive.
Bad Points: Not impressed by the decor. Seen better days springs to mind. The room was small with a shower bathroom carved out of one corner. Noise from the next room. Bed uncomfortable.
Further Comments: We would not stay there again. Poor value for money. Prefer to pay more and get better accomodation. Also, not easy to find the hotel.
7 Other - 26/10/07	40%
Good Points: Room 7 had a pleasant view. the staff were very friendly and helpful. The breakfast was excellent. There was pleanty of parking.
Bad Points: It should never be rated as 5 star. The room was small, the furniture was marked the shower did not work very well and had bad stains round the door and tiles.
Further Comments: The room was small, the window in the room was broken and could not be opened, the shower surrounds were unclean and the shower room was small. It was like a 3 star B&B not a 5 star hotel. The building was an beautiful old house and it could be a much nicer place, spend some money on it.
8 Other - 26/10/07	40%
Good Points: Room 7 had a pleasant view. the staff were very friendly and helpful. The breakfast was excellent. There was pleanty of parking.
Bad Points: It should never be rated as 5 star. The room was small, the furniture was marked the shower did not work very well and had bad stains round the door and tiles.
Further Comments: The room was small, the window in the room was broken and could not be opened, the shower surrounds were unclean and the shower room was small. It was like a 3 star B&B not a 5 star hotel. The building was an beautiful old house and it could be a much nicer place, spend some money on it.
9 Mature couple - 17/10/07	70%
10 Business Trip - 17/10/07	70%
Good Points: Good size rooms, quite well appointed
Bad Points: Rather a lot of dead flies!
Further Comments: Very friendly staff. Only 5 TV channels. Very limited evening menu. Quite a way out of town without public transport, so be prepared to drive or hire a cab if you want to go out in the evening.
11 Business Trip - 17/10/07	70%
Good Points: Good size rooms, quite well appointed
Bad Points: Rather a lot of dead flies!
Further Comments: Very friendly staff. Only 5 TV channels. Very limited evening menu. Quite a way out of town without public transport, so be prepared to drive or hire a cab if you want to go out in the evening.
12 Other - 16/10/07	80%
Good Points: The stuning views and freindly staff.
Bad Points: old doors, limited tv channels and the room i stayed in (#8) wasn't good and lacks proper window and views.
Further Comments: Good
13 Other - 16/10/07	80%
Good Points: The stuning views and freindly staff.
Bad Points: old doors, limited tv channels and the room i stayed in (#8) wasn't good and lacks proper window and views.
Further Comments: Good
14 Mature couple - 26/09/07	100%
15 Mature couple - 26/09/07	100%
Good Points: Spacious room with good views.
Further Comments: On entering the driveway of the hotel, I was pleased to see that there was plenty of parking. All staff were courteous and helpful. The room, which was large, was pleasingly furnished. It was slightly disappointing that there was no bath, only a shower ( no shower caps provided!!). There was an excellent choice at breakfast - the best choice of cereal I've ever had. I liked the idea of making up one's own muesli. Cooked breakfast was first class.
16 Mature couple - 05/07/07	100%
17 Mature couple - 05/07/07	100%
Good Points: The friendliness and helpfulness of the staff, the spacious room and the stunning view from the window. Excellent breakfast and a willingness of staff to prepare some food in the evening.
Further Comments: Had I known how positive the experience was likely to have been I would have booked further nights. An excellent venue in all respects. Considering a family gathering there in the future providing the same value for money is available.
18 Young couple - 03/07/07	90%
19 Young couple - 03/07/07	90%
Good Points: We requested a room with 4 poster bed and although they said it could not be guaranteed, when we arrived it was great to see that we had one!. The view from the room was nothing short of spectacular, even though the weather was not great!. Nice size room with all that you would expect from any good hotel these days.
Further Comments: The only thing that we both agreed on was that the food offered in the evening could have ben a little better. We were disappointed and wish that we had gone out to a local pub/restaurant to eat in the evening. However the breakfast more than made up for it. Wonderful!.
20 Mature couple - 18/06/07	90%
Good Points: No complaints at all. Staff were excellent,location so peaceful & close to everything that we came to do.
Bad Points: Nothing.
Further Comments: I was looking for an hotel with classic style,good quality standards,close to the lakes.We had not been able to do this for some time because of work load so I wanted this to be a little special & it was. Many thanks.
If you are unable to book a room at The Roundthorn Country House then the nearest UK hotels around the Penrith area are: Edenhall Country Hotel Review, : The White House Experience Review, : Shap Wells Hotel Review,