Guest Reviews & Comments
Middlethorpe Hall & Spa near York: York Hotels
21 Family with young children - 05/11/05	100%
22 Young couple - 02/11/05	92%
Good Points: historic buildings and old style courtesy of service, attention to detail such as turning the beds down in evening
Bad Points: breakfast choice looked limited when arriving after 9.30am for breakfast.
Further Comments: The hotel provided an experience not just a bed to sleep in. It was a pleasure to look in the garden. Service was wonderful, all staff looked happy to help, wonderful setting.
23 Young couple - 22/09/05	82%
Good Points: The grounds are beautiful and the croquet was fun. Staff are very attentive. Room was nice, but not what I would call exceptional. Perhaps the rooms in the main house are more luxurious or unique.
Bad Points: We were put in a sitting room before dinner for a drink and were then accosted by a wedding party claiming that the room was booked for their use only. The hotel should have been on top of arrangements. The dinner was perfectly competent, but for the price I expected something a bit more special and imaginative.
Further Comments: Worth staying for the beautiful grounds. Would perhaps not recommend the restaurant, though I'd give it a second chance before deciding completely.
24 Young couple - 07/09/05	92%
Good Points: Beautiful setting and good spa facilities.
Bad Points: Housekeeping not checking up on when we are leaving before check-out time!
Further Comments: Not cheap but worth it if you're looking for somewhere to be pampered. The staff were extremely friendly and helpful. Very handy location for accessing the city centre and the race course although it is hard to drag yourself away from the hotel!
25 Young couple - 02/09/05	92%
Good Points: Lovely airy room with good facilities; excellent Spa facilities; very friendly staff and we enjoyed the feeling of being welcome at the hotel.
Bad Points: Speed of room service - took quite a while for two sandwiches and a pot of tea.
Further Comments: Beautiful hotel in a wonderful tranquil setting. We had our evening meal at the hotel on our first night and the food served was superb - especially the desert ! Went into York for a meal on the 2nd night and regretted not having stayed at the hotel to eat again ! Excellent place to relax and be pampered and treated very, very well. Would definitely go back again. Rates very highly in terms of friendly, welcoming but luxurious place to stay for both of us (and we're both well travelled).
26 Young couple - 01/09/05	94%
Further Comments: The building and surroundings were absolutely beautiful, really well looked after and maintained. The staff were incredibly courteous and friendly and it was a stones throw from the York centre - we will definately be recommending Middlethrope Hall to our friends, we loved it! If you're after a relaxing weekend away from it all this is the place to go.
27 Business Trip - 16/08/05	72%
Good Points: Quiet, with good facilities
Bad Points: Tea/coffee making facilities should be available in rooms
Further Comments: Rooom was a little cramped for anyone working away, leaving little room for laptop and papers. Otherwise this was comfortable. I ordered a tray of tea after dinner in my room. This did not arrive. My breakfast tray had no toast on it. I had an excellent meal in your restaurant.
28 Mature couple - 10/08/05	98%
Good Points: The accommodation had all the elegance of a country manner coupled with the individuality of a small cottage in idyllic settings.
Bad Points: Restaurant prices are a touch expensive as far as set menus go. My partner and I dined in York at an exclusive restaurant for 2/3 the price. This was a shame as the settings and ambience within the Hall would have been nice.
Further Comments: This was a very special occasion, which due to circumstances was arranged at the last minute. The whole process from the initial booking through to checking out was completed with ease. The web site contained ample information to make a well-informed choice. The ease of booking and immediate response to availability enabled other matters to be considered, without the worry of knowing whether or not the facilities were available. Staff at the Hotel were immaculate and professional throughout. Their attention to detail and hospitable demeanour made our stay a pleasure. Nothing was too much and requests for service or advice were dealt with promptly. Thank you and we will certainly be returning in the future and have recently recommended the Hotel to relatives and friends.
29 Young couple - 10/08/05	98%
Good Points: the courtyard was peacefull, the gardens superb in the morning, along with the room made for that perfect get away
Bad Points: none
Further Comments: the information i received on the web proved very informative, and proved to be a very good reflection yet exceeded that that we expected
30 Business Trip - 12/07/05	72%
Good Points: Clean and tidy
Bad Points: Better entertainment - more selection of TV channels
Further Comments: Good
31 Other - 05/07/05	100%
Good Points: The room was very pleasant and comfortable, set in beautiful surroundings.
Bad Points: We can't think of any. The only thing that wasn't excellent is beyond the control of the hotel: the nearby road noise was a little intrusive while we were sitting out on the terrace (on a beautiful summer's evening). While the food was very good, it didn't represent excellent value for money. The breakfast did not compare favourably with the quality of the evening meal, although the service was very good.
Further Comments: We very much enjoyed our stay. The hotel was beautiful, the staff were very attentive and professional and we were lucky enough to have almost exclusive use of the leisure facilities - we used the gym, sauna, pool and beauty rooms and enjoyed a walk of the grounds. The opportunity to use the lounge and library was welcome - these were interesting and pleasant spaces in which to spend time. I have already recommended this hotel to friends and colleagues and would certainly return, although would probably eat out elsewhere in the evening. While the food was very good, it was not cheap. Great for a special occasion. GENERAL BOOKING ISSUE: Can you please ensure that the title 'MS' is provided as an option when booking?
32 Business Trip - 27/06/05	80%
Good Points: Individuality
Bad Points: Reception staff could be more informative about spa facilities. Requiring formal dress in restaurant is outdated.
Further Comments: Overall, very good, and a welcome change from 'regulation' cell block hotels: will particularly appeal to overseas visitors looking for a taster of old England.
33 Mature couple - 18/05/05	80%
If you are unable to book a room at Middlethorpe Hall & Spa then the nearest UK hotels around the York area are: Holiday Inn York Review, : Ashbourne House Review, : The Hollies Review,