Guest Reviews & Comments
Mercure Last Drop Village Bolton near Manchester: Manchester Hotels
21 Group of work colleagues - 19/08/06	80%
Good Points: Good standard of accommodation. Great.
Bad Points: Rooms were a bit small but hey, it's a character hotel - previous MacDonald Hotels have been fantastic!
Further Comments: Had an awful bottle of wine and when we questioned it, yes it was changed no problem, and it's understandable (there's always the off chance of a dodgy bottle!!) but the downside was that th waiter knew nothing at all about wine. Not so good!!
22 Group of work colleagues - 19/08/06	80%
Good Points: Good standard of accommodation. Great.
Bad Points: Rooms were a bit small but hey, it's a character hotel - previous MacDonald Hotels have been fantastic!
Further Comments: Had an awful bottle of wine and when we questioned it, yes it was changed no problem, and it's understandable (there's always the off chance of a dodgy bottle!!) but the downside was that th waiter knew nothing at all about wine. Not so good!!
23 Mature couple - 08/08/06	80%
24 Leisure Visit - 08/08/06	80%
25 Other - 02/08/06	60%
Good Points: it was nice to stay in the quite countryside
Bad Points: The staff wasnt friendly,Food wasnt good ....
Further Comments: I organised suprise weekend for my husband also we had hot stone massage which wasnt very good. i was so disoppointed with the spa club dont spend that much money at all it was very poor. the staff werent friendly. the food was cold and very greasy also services was very late. Breakfast wasnt cooked at all. I wouldnt recommend this hotel to anybody it shame because it has lovely location ....
26 Other - 02/08/06	60%
Good Points: it was nice to stay in the quite countryside
Bad Points: The staff wasnt friendly,Food wasnt good ....
Further Comments: I organised suprise weekend for my husband also we had hot stone massage which wasnt very good. i was so disoppointed with the spa club dont spend that much money at all it was very poor. the staff werent friendly. the food was cold and very greasy also services was very late. Breakfast wasnt cooked at all. I wouldnt recommend this hotel to anybody it shame because it has lovely location ....
27 Business Trip - 31/07/06	70%
28 Family with older children - 19/07/06	100%
Good Points: clean and comfortable but some late night noise from other guests
Bad Points: No view from window made room a little dark
Further Comments: excellency was let down by poor customer skills of the leisure attendant on sunday morning. Perhaps he was having a bad day.
29 Young couple - 04/05/06	90%
Good Points: The quaintness of the village area and the excellent spa facilities
Bad Points: The prices in the bar are extortionate.
30 Business Trip - 28/03/06	90%
31 Mature couple - 22/02/06	52%
Good Points: Reception staff competent
Bad Points: Dirty towels stayed outside our room the whole weekend bathroom - toiletries not replaced - tissues, shampoo etc On Friday arrival night - 9.45 pm told no food available too late - eventually got fed in restaurant (no chefs left!) but had very little choice. sat night wanted to eat in steakhouse but told that unless we got there by 9pm they would be closing as not busy - so we had to rush back to make time. Not very customer friendly. Room was cold - radiator in bathroom not effcient
32 Mature couple - 22/02/06	50%
Good Points: Reception staff competent
Bad Points: Dirty towels stayed outside our room the whole weekend bathroom - toiletries not replaced - tissues, shampoo etc On Friday arrival night - 9.45 pm told no food available too late - eventually got fed in restaurant (no chefs left!) but had very little choice. sat night wanted to eat in steakhouse but told that unless we got there by 9pm they would be closing as not busy - so we had to rush back to make time. Not very customer friendly. Room was cold - radiator in bathroom not effcient
33 Group of work colleagues - 25/01/06	90%
34 Business Trip - 14/01/06	80%
Good Points: The hotel offered so many ammenities I just wish I had more time to take advantage of them.
Bad Points: I am not sure how I would recommend improvements, but I did experience frustration during my stay. When I arrived the computer system was down so they had trouble verifying my reservation. When I checked out they had somehow lost the credit card info I had given to them over the phone. The card I needed to use was our company card which I was not able to bring with me so it was vital that they still had it.
Further Comments: When I phoned the hotel I was told there were no rooms available. However, online booking showed there were. Therefore, I was only able to book a room online!
35 Business Trip - 14/01/06	78%
Good Points: The hotel offered so many ammenities I just wish I had more time to take advantage of them.
Bad Points: I am not sure how I would recommend improvements, but I did experience frustration during my stay. When I arrived the computer system was down so they had trouble verifying my reservation. When I checked out they had somehow lost the credit card info I had given to them over the phone. The card I needed to use was our company card which I was not able to bring with me so it was vital that they still had it.
Further Comments: When I phoned the hotel I was told there were no rooms available. However, online booking showed there were. Therefore, I was only able to book a room online!
36 Young couple - 02/09/05	90%
Good Points: the area and facilities, the food in the restaurant
Bad Points: the expense of alcholic drinks it was ￂﾣ21.45 for two vodka and redbulls.
Further Comments: overall very good stay.
37 Young couple - 02/09/05	88%
Good Points: the area and facilities, the food in the restaurant
Bad Points: the expense of alcholic drinks it was ﾣ21.45 for two vodka and redbulls.
Further Comments: overall very good stay.
38 Group of adult friends - 17/08/05	100%
39 Mature couple - 09/08/05	78%
Good Points: the pool and leisure fascilities
Bad Points: we stayed in room 12 and it was very noisy, from above, maybe sound proofed more
40 Young couple - 11/07/05	90%
If you are unable to book a room at Mercure Last Drop Village Bolton then the nearest UK hotels around the Bolton area are: Holiday Inn Bolton Centre Review, : Britannia Hotel Bolton Review, : De Vere Venues Whites Hotel Review,