Guest Reviews & Comments
Comfort Inn Chester near Chester: Chester Hotels
1 Mature couple - 19/03/08	50%
Bad Points: First romm given was,unmade bed,dirty towels on bathroon floor,had to go to reception to complain,then given a room that was clean.
Further Comments: Staff should really check rooms BEFORE giving guests the keys,it made a very bad impression to walk into a room that someone had clearly just walked out of.
2 Business Trip - 24/02/08	40%
Bad Points: Dated grubby decor and bath/shower facilities poor tv reception. Advertise on line as having smoking rooms which I requested. On arrival I was informed you dont have smoking rooms.Why should I pay for a room and have to stand outside in the cold or rain?
Further Comments: If the hotel is totally non smoking this should be stipulated clearly before I waste my time and money booking online. This hotel and all others with this policy against smokers will not have my business. Between 20 and 30 percent of the uk are smokers. Thats a lot of lost business. I would not have stayed one night knowingly.
3 Young couple - 16/02/08	70%
Good Points: it was clean and tidy
Bad Points: it was further out of town than expected
4 Mature couple - 20/12/07	70%
Good Points: The helpful & cooperative staff, the clean but basic room, the welcoming open fire on our arrival.
Bad Points: We had to fix the aerial on the TV. Found a wood lice in the bathroom!
Further Comments: We required an overnight stay following a firms Christmas Party and left early the following day, so the room and facilities were adequate. However, I feel that had we be staying longer I would have paid extra for a hotel with more modern facilities.
5 Mature couple - 20/12/07	70%
Good Points: The helpful & cooperative staff, the clean but basic room, the welcoming open fire on our arrival.
Bad Points: We had to fix the aerial on the TV. Found a wood lice in the bathroom!
Further Comments: We required an overnight stay following a firms Christmas Party and left early the following day, so the room and facilities were adequate. However, I feel that had we be staying longer I would have paid extra for a hotel with more modern facilities.
6 Leisure Visit - 17/12/07	40%
7 Leisure Visit - 17/12/07	40%
Good Points: very quiet
Bad Points: poorly repaired bed spread
Further Comments: stayed in the coach house a seperate building at the back. Main room light didn't work. I suspect main block of hotel would be better
8 Young couple - 28/11/07	100%
9 Young couple - 28/11/07	100%
Good Points: value for money
Bad Points: parking.
10 Business Trip - 25/10/07	70%
Good Points: the welcome
Bad Points: did not stay for breakfast as 45 minute wait
11 Mature couple - 24/10/07	80%
Good Points: cleanliness
Bad Points: Shower
12 Mature couple - 26/09/07	50%
13 Mature couple - 26/09/07	50%
Good Points: It was available at short notice and the reception staff where helpful and friendly.
Bad Points: Room was stuffy and cramped. Opening the window filled the room with the kitchen exhaust. Unpleasant cooking smells. Presumably the result of a last minute room. During the night we could clearly hear the toilet habbits of the next room.
Further Comments: I would check the room properly first. It would only be fair to try again and would probably be happy to stay in the location again provided the room was a little better. We would normally stay in a Premier Inn these days as these tend to be predictable and clean. We would only recommend this hotel with a caveat, until we had better evidence that there were better rooms.
14 Young couple - 30/07/07	70%
15 Young couple - 30/07/07	70%
Good Points: Clean, basic
Bad Points: room was very small, staff didn't greet you when passing, cleaning staff very noisy in the morning
16 Mature couple - 26/07/07	90%
17 Mature couple - 26/07/07	90%
Good Points: Value for money, clean and plenty of parking space
18 Young couple - 19/07/07	90%
19 Mature couple - 18/07/07	90%
Good Points: It was clean and tidy and private
Bad Points: Lack of sound protection between rooms
Further Comments: It was a nice stay overall, just some issues the first night with noisy neighbours, and the fact that there are no staff available after 9.30pm and the hotel is left to its own devices.
20 Mature couple - 18/07/07	90%
Good Points: It was clean and tidy and private
Bad Points: Lack of sound protection between rooms
Further Comments: It was a nice stay overall, just some issues the first night with noisy neighbours, and the fact that there are no staff available after 9.30pm and the hotel is left to its own devices.
If you are unable to book a room at Comfort Inn Chester then the nearest UK hotels around the Chester area are: Chester Court Hotel Review, : Dene Hotel Chester Review, : Lloyds of Chester Review,