Guest Reviews & Comments
The Chester Grosvenor And Spa near Chester: Chester Hotels
21 Young Couple - 28/08/06	68%
Good Points: The room was excellent and the facilities was great., also it is in a fantastic location.
Bad Points: The receptionist was rude and aragant, she didnt make us feel welcome. I did not like the way she kept asking if this is the hotel we want to stay in because she thought we deserved to stay in a less star hotel, cheek.
22 Group of adult friends - 26/08/06	100%
Good Points: The central position and quality
Bad Points: No dislikes
Further Comments: We chose to access the Grosvenor via the front entrance, this was a very easily signed route and the concierge quickly parked our vehicle and every need was met by the very welcoming staff. Everyone was very pleasant and friendly. The check in procedure was excellent and we even recieved a room upgrade.. All fascilities including room service was good. Quality of room very nice. We enjoyed the brasserie resteraunt very much. A beautiful place to stay. Felt very relaxed and would love to return.
23 Group of adult friends - 26/08/06	98%
Good Points: The central position and quality
Bad Points: No dislikes
Further Comments: We chose to access the Grosvenor via the front entrance, this was a very easily signed route and the concierge quickly parked our vehicle and every need was met by the very welcoming staff. Everyone was very pleasant and friendly. The check in procedure was excellent and we even recieved a room upgrade.. All fascilities including room service was good. Quality of room very nice. We enjoyed the brasserie resteraunt very much. A beautiful place to stay. Felt very relaxed and would love to return.
24 Young couple - 17/08/06	100%
25 Mature Couple - 13/08/06	94%
Good Points: The best hotel we have ever stayed at.
Bad Points: The most expensive hotel we have ever stayed at.
Further Comments: The last night of our holiday and we splashed out on a more expensive hotel than we normally can afford. We've seen how the other lives and would like to join, if only we could afford it on a regular basis!!
26 Mature couple - 13/08/06	90%
Good Points: The best hotel we have ever stayed at.
Bad Points: The most expensive hotel we have ever stayed at.
Further Comments: The last night of our holiday and we splashed out on a more expensive hotel than we normally can afford. We've seen how the other lives and would like to join, if only we could afford it on a regular basis!!
27 Same sex couple - 20/07/06	100%
28 Mature couple - 08/07/06	90%
Good Points: quality and location
Further Comments: Superb stay in a gem of a city
29 Mature Couple - 08/07/06	88%
Good Points: quality and location
Further Comments: Superb stay in a gem of a city
30 Business Trip - 04/07/06	100%
31 Mature couple - 13/06/06	80%
32 Young Couple - 06/06/06	94%
Good Points: The service from the staff was second to none.
Further Comments: Overall the stay was excellent. We have no criticism other than a glass of port cost me ﾣ17.50 (wow!!). The reviewer who commented on the lack of tea and coffee would do well to read the information provided as both can be ordered, free of charge, any time. A marvellous hotel!!
33 Young couple - 06/06/06	90%
Good Points: The service from the staff was second to none.
Further Comments: Overall the stay was excellent. We have no criticism other than a glass of port cost me ￂﾣ17.50 (wow!!). The reviewer who commented on the lack of tea and coffee would do well to read the information provided as both can be ordered, free of charge, any time. A marvellous hotel!!
34 Mature Couple - 05/06/06	100%
Good Points: this accommodation was firt class, value for money, rooms are clean and well looked after
Bad Points: none
Further Comments: this hotel is first class, i never have any luck when booking a hotel for an overnight stay, but this hotel made me feel like a queen for the day, the rooms are lovely the bathroom is spotless, if you want you can have your bed turned down for the night, the hotel is in the centre of the town centre, thought we didnt no how to get to the carpark the hotel will park your car for you, and on the day you leave they will either bring your car to the front of you hotel or you can ask if you can get it yourself, good choice of breakfast, there is no smoking in the bedrooms but on the first floor there is a smoking area, check in was quick, all the staff in this hotel where very helpfull and polite at all time, if you are wishing for a hotel that has class then this is the hotel for you, this hotel is ﾣ149.50 for a double room for the night but is worth every penny, just watch for the prices in the minibar, if you want a bit of luxery in you life then this is the hotel for you
35 Mature couple - 05/06/06	100%
Good Points: this accommodation was firt class, value for money, rooms are clean and well looked after
Bad Points: none
Further Comments: this hotel is first class, i never have any luck when booking a hotel for an overnight stay, but this hotel made me feel like a queen for the day, the rooms are lovely the bathroom is spotless, if you want you can have your bed turned down for the night, the hotel is in the centre of the town centre, thought we didnt no how to get to the carpark the hotel will park your car for you, and on the day you leave they will either bring your car to the front of you hotel or you can ask if you can get it yourself, good choice of breakfast, there is no smoking in the bedrooms but on the first floor there is a smoking area, check in was quick, all the staff in this hotel where very helpfull and polite at all time, if you are wishing for a hotel that has class then this is the hotel for you, this hotel is ￂﾣ149.50 for a double room for the night but is worth every penny, just watch for the prices in the minibar, if you want a bit of luxery in you life then this is the hotel for you
36 Family with young children - 24/04/06	100%
Further Comments: Both the rooms and the food were great. Just make sure you get directions to the parking garage! It is convenient but hard to find!
37 Family with young children - 24/04/06	98%
Further Comments: Both the rooms and the food were great. Just make sure you get directions to the parking garage! It is convenient but hard to find!
38 Mature couple - 22/04/06	100%
Good Points: The overall cleanliness was excellent. The decor of the room was lovely and the bathroom was first class.
Bad Points: The room was a bit on the small side and it was strange not to have tea and coffee making facilities in the room.
Further Comments: The hotel overall was quite beautiful and you knew from the moment you entered, that you were in five star luxuary. The location was excellent but was a bit difficult to find.
39 Mature Couple - 22/04/06	98%
Good Points: The overall cleanliness was excellent. The decor of the room was lovely and the bathroom was first class.
Bad Points: The room was a bit on the small side and it was strange not to have tea and coffee making facilities in the room.
Further Comments: The hotel overall was quite beautiful and you knew from the moment you entered, that you were in five star luxuary. The location was excellent but was a bit difficult to find.
40 Mature couple - 20/04/06	90%
If you are unable to book a room at The Chester Grosvenor And Spa then the nearest UK hotels around the Chester area are: The Blossoms Hotel Review, : Mill Hotel & Spa Review, : Best Western Westminster Hotel Review,