Guest Reviews & Comments
Malmaison Hotel Leeds near Leeds: Leeds Hotels
1 Mature couple - 26/01/06	94%
Good Points: free internet access
Bad Points: no biscuits in room, no 'breakfast' style tea bags, no teapot in which to make tea.
2 Young couple - 08/12/05	100%
Bad Points: Room and Floor number signs
3 Young couple - 03/12/05	92%
Good Points: Overall very relaxing.
4 Young couple - 16/11/05	100%
Good Points: the room was very relaxing, the servicefrom the hotel staff excellent
Bad Points: nothing
Further Comments: Having looked ata number of hotels in Leeds we decided to book the Mamaisonand how glad we werethat we had. The location was excellent ,we decidedto eat in the hotel on or first night and had a lovely meal which wasservedby very helpful and polite staff. We will defernately stay here again and arelooking to stay at one of theirother hotelsin the new year.
5 Young couple - 23/10/05	100%
Good Points: the room size, facilities in room (DVD player and stereo)very comfortable
Bad Points: none
Further Comments: If booking again I would specify not to be on the first floor as it was a little noisey at times. The staff were extremely helpful and kind. The bar was excellent-the c'est la vie 75 cocktail truely magnificant
6 Group of adult friends - 17/08/05	100%
Good Points: The Decor was fabulous! The Bar and restaurant an absolute pleasure to be in.
Bad Points: The Restaurant staff in the main were very attentive and professional but there was a couple of members of the waiting team that may benefit from customer service training! Our wine was forgotten at dinner and there was some confusion about what we had ordered. In the morning my husbands breakfast wasn't as requested and then had to be sent back as it was cold!
Further Comments: Overall the hotel was fantastic. The Bar staff and the reception staff were particularly helpful and advised on what to do and arranged local guest list entry at a club. My friends and I had a the most brilliant time at this hotel and will in future seek other hotels in the Malmaison group. ALthough there were a few very minor hiccups in the restaurant overall this hotel and the service was fantastic thank you very much!
7 Group of adult friends - 09/08/05	92%
Good Points: the rooms were luxurious.
Bad Points: could do with a bit more upbeat music in the bar
Further Comments: very quick check in.room facilities excellent,even including an iron and ironing board.good selection in the mini bar.the restaurant was very good but quite expensive,as were the drinks in the bar,but this is expected in a 4 star hotel.will definatley go back.p.s.the bath fills up in about 60seconds.
8 Young couple - 13/07/05	72%
Good Points: clean and quiet cosey
Bad Points: non
Further Comments: top hotel for the price we paid excellent value and great service fantastic breakfast.
9 Other - 09/07/05	100%
Good Points: The decor, music and attitude of staff all added to a relaxing and pleasant ambience.
Bad Points: We should have checked but having left a large tip for diner then finding out later when we checked out that a service charge had been included did not really go down to well with us.
Further Comments: There was very much right and very little wrong with our visit to Malmaison. The web page was informative and did not exaggerate standard of facilities on offer as some other hotels tend to do. There could have been a bit more on local facilities such as good restaurants but of course that is probably assisting the competition!
10 Group of adult friends - 23/06/05	80%
Good Points: Nice modern hotel but small rooms but good value for money and great breakfast
11 Other - 22/06/05	100%
Good Points: Calm atmosphere, very friendly staff who were keen to help with everything from the room to jogging routes. We were really impressed. I have stayed at Hotel Du Vin (who i believe are now all the same chain) and felt that my first stay at Malmaison was generally a better experience
Bad Points: Can't really fault them!!!
Further Comments: I went to the hotel with a friend and we shared a room for a weekend . The rooms were a decent size and were clean and fresh. I found the bed a bit hard but my friend said she had a good nights sleep so its horses for courses on that one. Staff were really nice-- front of house offered help on things like restaurant recommendations and jogging routes. It felt like they were taking time to help without being interfering--- good balance. Showers were great, complimentary toilettries were good. Easy to find the hotel which is located near to the bottom end of town so not far from the M1
12 Young couple - 06/06/05	98%
Good Points: The decor was seductive and relaxing. The staff also encouarged you to be relaxed by being friendly and efficient but not overly so.
Further Comments: This hotel is lovely in atmosphere and efficiency. It is also quiet -once in your room you can not here anyone else which is unusual for a hotel, so it is perfect for a romantic get away or a relaxing weekend with friends. It is also perfectly situated for the train station and shopping -which is an absolute must do when in Leeds!
13 Group of adult friends - 26/05/05	100%
Good Points: quality to detail - decor, toiletries, breakfast etc.
Bad Points: n/a
Further Comments: excellent hotel in a central location with helpful staff and first class facilities. I left feeling relaxed and rejuvenated.
14 Mature couple - 12/03/05	58%
Bad Points: Room was very noisy due to road traffic. Unable to sleep!
Further Comments: Should have been told about traffic and other noise. A very good hotel in every other way with the above exception. Did move rooms on the second night but if the hotel had been full this option would not have been available.
15 Young couple - 09/03/05	100%
Good Points: Great hotel - room was fab, service excellent, ambience perfect - subdued modern trendy.
Bad Points: Everything was great - excellent hotel.
Further Comments: Hotel was lovely - modern, clean, quiet - possibly more of a young person's hotel. Decor was modern and tasteful. Our room was large with high ceilings and lots of natural light. I really liked that we could control the temperature of the room ourselves. We were on the 4th
16 Group of adult friends - 10/01/05	100%
Good Points: polite and friendly staff. high standard of room and bar/restaurant area.
17 Mature couple - 15/12/04	92%
Good Points: the room was very calming and very comfy, it was nice to have everything one would need in the room. The Sky Sports Channels went down extremely well with my partner. I enjoyed having a CD player & the bath ran in a bout 10 seconds.
Bad Points: would be nice to have biscuits with the tea making facilities. That really was the only thing, but I really had to think hard for this one!
Further Comments: The one improvement that I think is vital...better directions to the hotel on the email confirmation, they were truly appalling, the facts were all there but with half the needed detail left out.
18 Young couple - 27/11/04	88%
Good Points: clean,stylish, modern, comfortable
Further Comments: previously stayed at the malmaison on our wedding night. the hotel has matured is very comfortable and apears to have a relatively sophisticated client base. The restaurant is obviously of good repute -
19 Mature couple - 13/10/04	98%
Good Points: The small touches such as CD in room, nice toiletries, good location
Further Comments: Great location, good food and excellent service. Even the hotel CD was good!
20 Mature couple - 08/09/04	98%
Good Points: Food excellent.
Bad Points: Difficult to find. The bed was extremely hard.
Further Comments: An enjoyable experience. I would have liked more information on things to do in Leeds, maps for example. Staff were very helpful when required. I would use this hotel again.
If you are unable to book a room at Malmaison Hotel Leeds then the nearest UK hotels around the Leeds area are: Comfort Inn Leeds Review, : Jurys Inn Leeds Review, : Novotel Leeds Centre Review,