Guest Reviews & Comments
Imperial Hotel near Great Yarmouth: Great Yarmouth Hotels
21 Young couple - 24/03/07	80%
22 Business Trip - 22/01/07	70%
Good Points: Room
Bad Points: Restaurant
Further Comments: Quality of restaurant poor. Especially fruit at breakfast not fresh. Ordering process of continental breakfast not clear. If a waitress sings during breakfast, just fine, but she coud not sing!
23 Business Trip - 22/01/07	70%
Good Points: Room
Bad Points: Restaurant
Further Comments: Quality of restaurant poor. Especially fruit at breakfast not fresh. Ordering process of continental breakfast not clear. If a waitress sings during breakfast, just fine, but she coud not sing!
24 Mature couple - 15/01/07	100%
Good Points: It was very clean and the staff very helpful.
Bad Points: The only point I would say was that the restaurant for evening meals was sort of out of the hotel and could do with some updating
Further Comments: We both thought the hotel was very nice one of the best we have stayed in.The breakfast was very enjoyable as it was all served to the table instead of a serve yourself.The meal in the restaurant was very good and all the staff very attentive
25 Mature couple - 15/01/07	100%
Good Points: It was very clean and the staff very helpful.
Bad Points: The only point I would say was that the restaurant for evening meals was sort of out of the hotel and could do with some updating
Further Comments: We both thought the hotel was very nice one of the best we have stayed in.The breakfast was very enjoyable as it was all served to the table instead of a serve yourself.The meal in the restaurant was very good and all the staff very attentive
26 Mature couple - 19/11/06	80%
Good Points: Sea view & location
Bad Points: Lumpy mattress, prefer quilt to blankets
Further Comments: Apart from the carpet fitters making a noise it was fairly quiet, this is what we wanted,we were informed by staff so it was not to inconvenient. The down side was the lounge bar, as non smokers we could not enjoy a quiet drink!! The resaurant was top class, a bit expensive, however the service and quality was second to none :-))
27 Mature couple - 19/11/06	80%
Good Points: Sea view & location
Bad Points: Lumpy mattress, prefer quilt to blankets
Further Comments: Apart from the carpet fitters making a noise it was fairly quiet, this is what we wanted,we were informed by staff so it was not to inconvenient. The down side was the lounge bar, as non smokers we could not enjoy a quiet drink!! The resaurant was top class, a bit expensive, however the service and quality was second to none :-))
28 Mature couple - 15/11/06	80%
Good Points: The view overlooking the sea. Flat screen TV & DVD player in room plus fridge.
Bad Points: The tea/coffee facility was in copboard at ground level...they were not on a tray so each item had to be picked up individually which meant kneeling on the floor to reach them. This was awkward for an older person. Also, it was strange having just one robe in the wardrobe for a double room, with two people staying.
29 Business Trip - 10/11/06	80%
Good Points: the room was plesent, friendly staff. excellent evening meal well priced, good breakfast choices
Bad Points: TV to small, decor a little dated.
30 Mature couple - 24/10/06	80%
Good Points: location, good breakfast, friendly helpful staff
Bad Points: No bath
Further Comments: Negatives:- I booked on the basis that their was en-suite bath facilities, but there was only a shower room in the small en-suite facilities. Room had one double and one single bed and hence was a little cramped. Side room overlooked the building next door. Towels smelled as if they had not been dried properly. Positives:- Staff, friendly and helpful. Parking good, location good and quiet. Breakfast very good although first coffee pot was luke-warm. Unfortunately did not have time for dinner.
31 Mature couple - 24/10/06	80%
Good Points: location, good breakfast, friendly helpful staff
Bad Points: No bath
Further Comments: Negatives:- I booked on the basis that their was en-suite bath facilities, but there was only a shower room in the small en-suite facilities. Room had one double and one single bed and hence was a little cramped. Side room overlooked the building next door. Towels smelled as if they had not been dried properly. Positives:- Staff, friendly and helpful. Parking good, location good and quiet. Breakfast very good although first coffee pot was luke-warm. Unfortunately did not have time for dinner.
32 Mature couple - 22/10/06	100%
Good Points: Nice room with a good view,excellent food and in a good positon
Further Comments: This hotel lived up to its discription on the web site and we was made most welcome by the hotel staff, who were frendly and helpfull. The rooms were comfortable and not cramped by too much furnature
33 Mature couple - 22/10/06	100%
Good Points: Nice room with a good view,excellent food and in a good positon
Further Comments: This hotel lived up to its discription on the web site and we was made most welcome by the hotel staff, who were frendly and helpfull. The rooms were comfortable and not cramped by too much furnature
34 Young couple - 19/10/06	80%
Good Points: Welcoming, clean, staff knowledgeable and friedly. Food plentiful
Further Comments: Great hotel, plenty of FREE parking, Welcoming atmosphere, very efficent staff, superb food A1 location
35 Business Trip - 09/09/06	80%
36 Other - 04/09/06	90%
Good Points: Quality service, quality interior, location, the friendly almost family atmosphere and the view over the Beach from our room.
Bad Points: The room was too warm at night, even with all windows open. This led to substantial noise from taffic etc. in late evening and early hours.
Further Comments: I thought your website a little awkward. You would do yourselves a favour by fully copying your brochure, as it is, onto the information section of your Website. the brochure is more succinct and easy to use. Your Hotel?? 98.9% perfect, keep up the good work!
37 Mature couple - 02/09/06	90%
Good Points: Dining room and breakfast first class, Room was a little small but very clean, the bed very comfortable. The water was hot and the shower excellent
Bad Points: Room a little small. Did not appear to be a relaxing lounge and the bar was small but largely un-occupied whilst we were there.
Further Comments: There is not much to be added for the hotel functioned very well in regard to our use of it as a base. We noted the hands-on approach from the owber/management who wase very helpful to us over a couple of questions over the decor we asked (for our own purposes). We will stay there again for staff were very helpful, bright and willing. A little expensive perhaps for a three night stay (and we had an ofer price) but, in comparison with others on the 'front', it was not out of the ordinary. Enjoyable.
38 Mature couple - 02/09/06	90%
Good Points: Dining room and breakfast first class, Room was a little small but very clean, the bed very comfortable. The water was hot and the shower excellent
Bad Points: Room a little small. Did not appear to be a relaxing lounge and the bar was small but largely un-occupied whilst we were there.
Further Comments: There is not much to be added for the hotel functioned very well in regard to our use of it as a base. We noted the hands-on approach from the owber/management who wase very helpful to us over a couple of questions over the decor we asked (for our own purposes). We will stay there again for staff were very helpful, bright and willing. A little expensive perhaps for a three night stay (and we had an ofer price) but, in comparison with others on the 'front', it was not out of the ordinary. Enjoyable.
39 Mature couple - 02/09/06	80%
40 Group of adult friends - 31/08/06	90%
Good Points: An exceptionally good hotel, well presented and tidy.
Bad Points: Nothing
Further Comments: I work in the hotel trade myself. I had been there for about an hour and i could feel there was such a good feeling in the hotel and it is a lovely place. I took the time to compliment the manager and one of the owners that they had a really nice hotel. I can not fault it in any way at all. And to underline the fact, i am attending a party in november nearby and booked 3 rooms for that time when I checked out. If i was going to this area for a holiday at any time in the future, you can keep your chalets on the holiday parks. I would book into this hotel without any hesitation.
If you are unable to book a room at Imperial Hotel then the nearest UK hotels around the Great Yarmouth area are: Kensington Hotel Review, : The Trevross Hotel Review, : Andover House Review,