Guest Reviews & Comments
Quality Hotel Chester near Chester: Chester Hotels
1 Group of adult friends - 09/04/08	90%
Good Points: It was good stay for a good price. General happy.
Bad Points: A few of use mentioned that it got a little cold at night.
Further Comments: The Chester was easy to find and the booking in staff were very very good (the best I've experienced). The only thing I would say is that 6 room keys should have been left for us to pick up when we came back at night, however, the nigh porter only had 5. This resulted in 2 people having to sleep on the floor. I was going to mention this in the morning but was only told on the bus home. If I had known this before we left I would of asked for their money back. Your feedback will be interesting!!
2 Young couple - 27/03/08	50%
Good Points: Close to our venue!
Bad Points: Disapointed with quality of hotel - looks in need of refurb.
Further Comments: Reasonable hotel for an overnight stay, though in need of a refurb in parts. The non smoking room we were in smelt very strongly of cigarettes and did for the entire stay (though staff did best to help, no other rooms were available). Overall...helpful and friendly staff but overpriced accomodation
3 Young couple - 12/03/08	100%
Good Points: friendly staff and excellent facilities
Bad Points: erm...........nothing really
Further Comments: brilliant
4 Leisure Visit - 12/03/08	90%
Bad Points: The bedroom carpet needs replacing as it is worn.
Further Comments: Other than the carpet all other asoects were acceptable. I particularly emjoyed the breakfast.
5 Family with older children - 23/01/08	20%
6 Mature couple - 31/10/07	60%
Good Points: Room was large as was the bathroom. It was also quiet and quite dark which helped us sleep.
Bad Points: Could get one warm shower but for person going second it was cold. No remote control for TV and single bedside lamp between beds made it difficult if one wanted to read. Breakfast was a bit chaotic as buffet service for everything including hot drinks which is also risky when it's busy.
Further Comments: There were definitely pluses and minuses with this hotel. Stayed at another in same group near Cardiff and that was better overall than this one. Staff were friendly and helpful but the hotel itself could do with a bit of a makeover.
7 Mature couple - 31/10/07	60%
Good Points: Room was large as was the bathroom. It was also quiet and quite dark which helped us sleep.
Bad Points: Could get one warm shower but for person going second it was cold. No remote control for TV and single bedside lamp between beds made it difficult if one wanted to read. Breakfast was a bit chaotic as buffet service for everything including hot drinks which is also risky when it's busy.
Further Comments: There were definitely pluses and minuses with this hotel. Stayed at another in same group near Cardiff and that was better overall than this one. Staff were friendly and helpful but the hotel itself could do with a bit of a makeover.
8 Business Trip - 27/06/07	100%
9 Business Trip - 27/06/07	100%
Good Points: Very nice hotel with friendly staff.
Bad Points: Would have like more information in the room regarding the leisure facilities.
Further Comments: This hotel is very clean and comfortable with frienly staff and great food. The hotel is close to the cheshire oaks shopping village. I feel the hotel is great value for money.
10 Mature couple - 27/06/07	70%
Bad Points: tap dripping all night we couldnot do anything room was very hot askd 3 times asked 4 a fan everyone said we will have it straight away but did not arrive on check out they gave us ￂﾣ13 discount
Further Comments: cleanliness was good food was good and breakfast was great restaurant staff were good and kind in general we were happy with our stay
11 Mature couple - 27/06/07	70%
Bad Points: tap dripping all night we couldnot do anything room was very hot askd 3 times asked 4 a fan everyone said we will have it straight away but did not arrive on check out they gave us ￂﾣ13 discount
Further Comments: cleanliness was good food was good and breakfast was great restaurant staff were good and kind in general we were happy with our stay
12 Business Trip - 20/06/07	70%
13 Leisure Visit - 18/06/07	100%
14 Mature couple - 13/06/07	60%
15 Young couple - 06/06/07	80%
Good Points: the room was nice and the check in staff were very friendly
Bad Points: the room was very hot
Further Comments: the stay was a pleasant one the only draw back was that the room was extremely hot.
16 Young couple - 06/06/07	80%
Good Points: the room was nice and the check in staff were very friendly
Bad Points: the room was very hot
Further Comments: the stay was a pleasant one the only draw back was that the room was extremely hot.
17 Other - 04/06/07	90%
Good Points: Clean fresh rooms
Further Comments: We attended a wedding at the hotel that was excellent thanks to the staff very helpful.Breakfast was great just the ticket after a lovely swim beforehand.I would recommend your hotel to family and friends.
18 Other - 04/06/07	90%
Good Points: Clean fresh rooms
Further Comments: We attended a wedding at the hotel that was excellent thanks to the staff very helpful.Breakfast was great just the ticket after a lovely swim beforehand.I would recommend your hotel to family and friends.
19 Mature couple - 29/05/07	100%
Good Points: rooms were a good size&modern,clean&smart
Further Comments: staff were very helpfull food was great swiming pool&suna&steam room brill,set in a lovlely setting
20 Mature couple - 29/05/07	100%
Good Points: rooms were a good size&modern,clean&smart
Further Comments: staff were very helpfull food was great swiming pool&suna&steam room brill,set in a lovlely setting
If you are unable to book a room at Quality Hotel Chester then the nearest UK hotels around the Little Sutton area are: Brook Meadow Hotel Review, : Crabwall Manor Review, : Gateway to Wales Hotel Review,