Guest Reviews & Comments
Woodlands Park Hotel near Guildford: Guildford Hotels
1 Mature couple - 26/09/07	90%
Good Points: Decor extremely nice; cleverly concealed TV; nice toys; attentive staff (one minor exception)
Bad Points: Breakfast quality excellent - service was less so.
Further Comments: Beautiful hotel in lovely grounds; good options of restaurants for dinner; excellent room; most staff were very helpful.
2 Mature couple - 20/03/07	100%
Good Points: The bathrooom was really luxurious.
Further Comments: The accomodation was lovely, and the satff were really well trained and we received a consistantly good service
3 Mature couple - 13/03/07	90%
4 Mature couple - 02/01/07	100%
5 Business Trip - 22/12/06	100%
6 Young couple - 07/11/06	90%
Good Points: Friendly staff
Bad Points: Very expensive drinks
Further Comments: Overall it was a very pleasant stay. The room was very nice and the bed very comfortable however the air conditioning unit kept me awake. The staff were very helpful and the food was good. Leisure facilities on site would have made this top notch
7 Young couple - 25/10/06	100%
Good Points: The TV was hidden behind a screen so was not over obtrusive. The surroundings were lovely, the buidling beuatiful and service amazing
Bad Points: Only thing that was a downer on the whole stay was that the taxi turned up and started charging and so was ￂﾣ6 before we went anywhere.
Further Comments: The room was on first impression small but the bathroom was huge. there were a lot of little details in the room which then added to the overall pleasure of the trip. We decided to grab a bite to eat mid afternoon and had a fabulous couple of ciabatta's and cocktails that we thought were brilliant value for money. Getting ready for our evening out the staff kindly booked a taxi for us and everything was very relaxing. Unfortunately we had a late night and could not make breakfast which I was disappointed about but overall it was a lovely stay at a beautiful hotel. We have recommended it to a lot of friends and are likely to book again soon - hopefully for my work Christmas party which is at Sandowne Park racecourse.... if it is the same price.
8 Mature couple - 01/09/06	70%
Good Points: friendly staff good food
Bad Points: drinks were highly priced eg ￂﾣ12 per glass red wine
Further Comments: the main reception and seating area was very quiet with little atmosphere which left you feeling a little uncomfortable although the staff were helpfull
9 Mature couple - 28/08/06	50%
Good Points: Setting of the hotel and ambience of the surroundings.
Bad Points: Claustrophobic rooms with little light
Further Comments: We were most disappointed to find that our room was so dark. When lying in bed there was no visible window. The secoond room we were moved to was little better. However the third move ( the following day) was excellent. Being served a freshly cooked breakfast was a real treat as so many hotels use a buffet style which we do not like. Dinner in the brasserie was of a poor standard definately not what we would expect in a four star hotel. However the food in the Oak Romm was good eventhough the vegetarian choice was limited.
10 Mature couple - 10/08/06	100%
Good Points: The high standard of the room and bathroom
Bad Points: No draught beer
Further Comments: Our stay was exactly what we would expect from a quality hotel. The staff were professional, friendly and attentive.
11 Mature couple - 28/07/06	90%
Good Points: hotel chaleureux tres belle dￃﾩcoration intￃﾩrieur
Bad Points: je ne vois pas. pour moi c'ￃﾩtait parfait, les jardin trￃﾩs bien entretenu
Further Comments: l'histoire de l'hotel.
12 Young couple - 20/07/06	80%
13 Young couple - 01/07/06	90%
14 Mature couple - 01/07/06	80%
Good Points: Joe - reception made the difference his customer service was second to none. The waiter staff in the Brasserie on second morning really dropped the ball in service. Overall the staff were good.
Bad Points: The view from our window not great, but everything good and enjoyed the hotel very much. Would return.
Further Comments: The rooms are more modern - have just been redecorated. The TV was hidden but make sure you understand controls. The old world charm of the lounge area and staircase was wonderful. Joe on reception was so helpful and could fix anything you need to know. The brasserie just needs to improve on friendliness and customer service just a little better.
15 Family with older children - 30/06/06	60%
Good Points: The newly decorated rooms are a vast improvement on the older rooms
Bad Points: not enough space in the room (38) if staying for longer than 1 night and not enough storage space.
Further Comments: The hotel is in a beautiful setting ,but the food in the brasserie was very overpriced and uninspiring.The hotel staff were efficient and pleasant .
16 Young couple - 06/06/06	60%
Good Points: facilities were very good
Bad Points: restaurant staff seemed too laid back and didnt get orders right and basic service was appalling.Made the right noises but didnt come up with the goods
Further Comments: Great hotel, all staff were very pleasant. reception and porter staff 100% professional. brasserie staff seemed incompetent; management seemed to be trying hard and were very pleasant but the staff werent doing even the basics right.
17 Mature couple - 23/05/06	100%
Good Points: Clean and simple
Further Comments: Friendly staff. Very good meals in the bar. Simply furnished, comfortable room.
18 Young couple - 23/05/06	90%
19 Leisure Visit - 11/05/06	90%
Good Points: 2nd room. overlooking the park, everything but the plasma screen in the right place. first class bed and pillows, excellent towels and bed linen; but perhaps more useful aids in the bathroom such as cotton-wool balls and buds; a comb, and a nail file? Plasma screen may be concidered a modern necessity of life but too much for the size of the room.
Bad Points: 1st room; over the kitchen and waste collection area, beside the busy road and - apart from sight of the leaves on a chestnut tree - offering little of the promised park. However, staff did all they could to move me without fuss and bother, and made me feel comfortable about having to ask for an alternative room. Top marks
Further Comments: Basically as said before, plus - cheerful, calm staff answering all questions with a smile, and a desire to be helpful. What a wonderful change from those who do not know the difference between servility and service... Certainly a pleasant place to stay for those who do not like cities; especially if a courtesy car could do a station run? A flower in the rooms or a dish of pot pourri would be an additional touch,(perhaps overtly feminine?) as would anything but the standard packet of dry biscuits?
20 Other - 30/04/06	30%
If you are unable to book a room at Woodlands Park Hotel then the nearest UK hotels around the Cobham area are: Cobham Lodge Review, : Ramada Guildford / Leatherhead Review, : The Ship Hotel Review,