Guest Reviews & Comments
Winston Private Hotel near Swansea: Swansea Hotels
1 Mature couple - 18/11/07	80%
2 Mature couple - 19/11/06	90%
Good Points: It was in a quiet and lovely surroundings within easy reach to some gorgeous beaches and The Mumbles. The room was lovely, clean and bright and the staff were very pleasant and helpfull. The spa and pool were a great added attraction and very relaxing. Brilliant.
Further Comments: When we arrived we thought the hotel was a little smaller than we had imagined but when we went in we were presently surprised. It was like the Tardis from Dr Who, there were lots of extra rooms added everywhere, it was lovely. After a mornings hike along one of the many clifftop walks, we went around the Oxwich area, the spa and pool were very welcoming to soak away our aching legs. A perfect end to a perfect day. The hotel was in a great spot and within easy reach of all the beautiful beaches and lovely walks, also so close to The Mumbles and Swansea city. The staff were very pleasant, helpful and couldn't do enough for us. The whole weekend was great and the Gower is so beautiful. We will definately be returning soon as we didn't have enough time to explore everywhere.
3 Business Trip - 13/10/06	80%
Good Points: Nice Quiet Place, very comfortable bed, helpful staff
Bad Points: very little - no remote for tv. Externals a bit scruffy.
Further Comments: Good quality small hotel, friendly staff, good food, would benefit from wireless internet access if looking for business clients
4 Mature couple - 05/09/06	70%
Good Points: Comfortable and clean.
Bad Points: Staff at table pleasant but not very efficient. Pool facilities disappointing.
Further Comments: Residents should have free access to changing rooms and towels as well use of the pool itself. But generally we enjoyed our stay.
5 Group of adult friends - 30/08/06	60%
Good Points: The hotel is clean, nicely attired and in a nice location, the rooms are nicely decorated and the pool is great for cooling off. We stayed 3 years ago and came back because we enjoyed it then.
Bad Points: Lack of staff to answer questions, no response to attention bell, unable to use the new spa and steam room even when we had booked to use it because private treatments were taking place. Also, extremely hot water in shower meant having shower was very difficult and frustrating.
Further Comments: Having stayed at the hotel before we knew it was a good hotel. But the lack of being able to find staff or use certain facilities even when we had booked them left us somewhat disappointed this time around. A nice hotel which with a bit of organisation could be so much better.
6 Family with older children - 16/08/06	90%
7 Other - 30/07/06	60%
Bad Points: my twin room was a single room with an extra bed added, placed in an L shape with no headboard.
Further Comments: On arrival, we were treated very well by younger male members of staff who were well mannered and could not do enough for us. However, towards the end of our stay the manager / owner? who we had not seen until then ( I believe he had been away)was very rude when I mentioned the bath taps in my room not working. He was very abrupt from the outset,it was in the end an apparent mistake on my part although I did dispute that normally taps are not turned 10 times with force before water appears, to which he replied that plumbing was like that in South Wales!! The glossy brochure looks very nice, but things are very different in reality!
8 Group of adult friends - 25/07/06	60%
9 Leisure Visit - 18/07/06	80%
Good Points: Plesant site,very friendley.
Bad Points: Room overlooked a consevatoire which was used one night for a retirement party which went on until well after 1130pm
Further Comments: Have stopped there before, the new owners have done improvments for the better, was told I might have to move rooms on my last night, whished I had because that was party night, so owners must by know of the problem with noise near rooms Nos 9 and 8
10 Mature couple - 17/05/06	100%
Good Points: It was clean and the staff were very helpful. A wonderful stay!
Bad Points: A bit off-the-beaten-track, but the walks and views made up for this.
Further Comments: A happy and pleasant environment. Although the location was a little remote, the quietness and general ambience more than compensated for this. The staff were very friendly and effective; moreover they worked as a team under a considerate owner.
11 Young couple - 20/04/06	100%
12 Young couple - 19/04/06	90%
13 Young couple - 16/03/06	80%
14 Group of adult friends - 18/02/06	78%
Good Points: Clean, Friendly and Comfortable
Bad Points: A more varied menu & a cheaper bar. Tea and Coffee should be complimentary.Coffee was not a nice expirience.
15 Mature couple - 06/10/05	40%
Good Points: All the other hotels in the area were booked up for the days we wanted. It was good that this one was available. The breakfasts were very tasty.
Bad Points: Although the room looked clean on the surface,nooks and crannies were not very clean. The radiators were very noisy and there was a motor of some sort outside our window that was noisy on and off througout the night. Staff could be more friendly and welcoming.
Further Comments: The fact that this hotel has a swimming pool and gym make it sound like something really special but actually there was a feeling of it being rather 'tacky' and for show. The pool felt very exposed and out of place. The whole hotel feels somewhat 'cobbled together' and the atmosphere was not particularly friendly. Everything was adequate. Staff were not rude but no one seemed to make an effort to be pleasant either. There was a lack of attention to detail.
16 Mature couple - 05/10/05	80%
17 Business Trip - 24/09/05	86%
Good Points: The hotel was very nice and clean
Bad Points: I thoguht it was a little over price.
Further Comments: Good!
18 Mature couple - 29/08/05	100%
Good Points: The facilities (bathroom, bed etc) were very classy. The situation of the hotel, within walking distance of the village pubs, was another attraction.
Bad Points: Possibly it could provide a slightly larger choice (e.g. fruit, good quality natural yoghurt) at breakfast - but this is a minor suggestion
Further Comments: The room and facilities were excellent and the hotel was not too isolated - within easy walking distance of pubs that served real ales and excellent, reasonably priced meals. The staff were friendly and helpful.
19 Business Trip - 13/08/05	60%
20 Mature couple - 10/08/05	72%
Good Points: Spacious and clean with usual facilities. On site parking.
Bad Points: Heating. Larger TV screen commensurate with room size. Basin taps.
If you are unable to book a room at Winston Private Hotel then the nearest UK hotels around the Bishopston area are: The Dolphin Hotel Review, : Dragon Hotel Review, : The Grand Hotel Review,