Guest Reviews & Comments
The Alton House Hotel near Basingstoke: Basingstoke Hotels
1 Business Trip - 28/02/08	50%
Good Points: it's location
Bad Points: poor shower, no hairdryer provided in room, poor state of reapit of hallways.
Further Comments: Generally OK but didn;t really think it provided value for money.
2 Group of adult friends - 27/02/08	80%
Good Points: Just adequate
Bad Points: General air of being rundown
3 Business Trip - 02/02/08	70%
Further Comments: Dinner Menue a litle lacking, fine lunch menue.
4 Business Trip - 02/02/08	70%
Further Comments: Dinner Menue a litle lacking, fine lunch menue.
5 Mature couple - 22/11/07	70%
Good Points: Bed was very comfortable and the hotel wa very convenient for the town and the Watercress Line.
Bad Points: Bathroom was cramped and situation of toilet. Neither the door or the window were substantial enough to reduce outside noise.
Further Comments: Whilst the hotel, breakfast and room itself were satisfactory, I did overall feel that the room was overpriced. Having a road facing room, we were greatly disturbed by noise from the street. Indeed having to call the night manager (who took a long time to answer) at 4.30AM because people (staff?) were talking and laughing loudly underneath our window. If we returned to this hotel, I would therefore request a rear facing room. As also mentioned the room door also did not keep out any noise from the corridor.
6 Mature couple - 22/11/07	70%
Good Points: Bed was very comfortable and the hotel wa very convenient for the town and the Watercress Line.
Bad Points: Bathroom was cramped and situation of toilet. Neither the door or the window were substantial enough to reduce outside noise.
Further Comments: Whilst the hotel, breakfast and room itself were satisfactory, I did overall feel that the room was overpriced. Having a road facing room, we were greatly disturbed by noise from the street. Indeed having to call the night manager (who took a long time to answer) at 4.30AM because people (staff?) were talking and laughing loudly underneath our window. If we returned to this hotel, I would therefore request a rear facing room. As also mentioned the room door also did not keep out any noise from the corridor.
7 Group of adult friends - 21/11/07	100%
Good Points: Room was large in a good state of repair and clean - same goes for hotel. Ample parking.
Further Comments: Great location - in easy walking distance for those travelling on the Watercress Line. Hard to quantify but the hotel had a good well cared for feel about it. The staff were very pleasant and helpful and a request for few rounds of cheese and pickle sandwiches in the early hours was not a problem. Our bedroom was large, well appointed, in good state of repair and best of all clean. Price (including a full English breakfast) represented good value. Would be my preference for a stay in Alton.
8 Group of adult friends - 21/11/07	100%
Good Points: Room was large in a good state of repair and clean - same goes for hotel. Ample parking.
Further Comments: Great location - in easy walking distance for those travelling on the Watercress Line. Hard to quantify but the hotel had a good well cared for feel about it. The staff were very pleasant and helpful and a request for few rounds of cheese and pickle sandwiches in the early hours was not a problem. Our bedroom was large, well appointed, in good state of repair and best of all clean. Price (including a full English breakfast) represented good value. Would be my preference for a stay in Alton.
9 Business Trip - 13/11/07	40%
Good Points: Nice room, heating was good, internet, brakfast was fair.
Bad Points: No hair dryer. No safety chain on the door No Iron Poor shower, sudden changes in temperature. Hotel looks tiered.
Further Comments: This hotel has fallen behind and needs a bit of an attention to the room equipment. For half the money you can get just the same facilities or better. Two associates travailing with me agree.
10 Business Trip - 13/11/07	40%
Good Points: Nice room, heating was good, internet, brakfast was fair.
Bad Points: No hair dryer. No safety chain on the door No Iron Poor shower, sudden changes in temperature. Hotel looks tiered.
Further Comments: This hotel has fallen behind and needs a bit of an attention to the room equipment. For half the money you can get just the same facilities or better. Two associates travailing with me agree.
11 Business Trip - 30/10/07	90%
Good Points: Great location, friendly staff, comfortable rooms.
Bad Points: Bathroom could have been cleaner.
Further Comments: Lovely hotel, very welcoming staff. Good restaurant - food was very reasonably priced. Buffet breakfast was delicious. Would definately stay again.
12 Business Trip - 30/10/07	90%
Good Points: Great location, friendly staff, comfortable rooms.
Bad Points: Bathroom could have been cleaner.
Further Comments: Lovely hotel, very welcoming staff. Good restaurant - food was very reasonably priced. Buffet breakfast was delicious. Would definately stay again.
13 Business Trip - 29/10/07	80%
Good Points: The location was ideal as it was within 2-3 minutes to where I had business. The staff were extermely attentive and helpful. Also quite by chance I got to meet the owner, Tony Bailey, through his friend and lawyer, John Tulloh, (a recent aquaintenance of mine) who were dining together and invited me to join them I always feel it's comforting to witness the owner eating in the restuarant of his own hotel. I spent a delightful evening with them.
Bad Points: My standard double room (No 11) was comfortable but just a little too small. However when I stayed an extra unplanned night and I was upgraded to the Cardinal Suite; which was great!
Further Comments: In general I found The Alton House hotel excellent. I had a very pleasant stay. It has encouraged my view that a good 3-Star hotel can and is every bit as good as any 4 or 5-Star hotel and sometimes much better. Also cheaper! Well one The Alton.
14 Business Trip - 29/10/07	80%
Good Points: The location was ideal as it was within 2-3 minutes to where I had business. The staff were extermely attentive and helpful. Also quite by chance I got to meet the owner, Tony Bailey, through his friend and lawyer, John Tulloh, (a recent aquaintenance of mine) who were dining together and invited me to join them I always feel it's comforting to witness the owner eating in the restuarant of his own hotel. I spent a delightful evening with them.
Bad Points: My standard double room (No 11) was comfortable but just a little too small. However when I stayed an extra unplanned night and I was upgraded to the Cardinal Suite; which was great!
Further Comments: In general I found The Alton House hotel excellent. I had a very pleasant stay. It has encouraged my view that a good 3-Star hotel can and is every bit as good as any 4 or 5-Star hotel and sometimes much better. Also cheaper! Well one The Alton.
15 Business Trip - 25/06/07	70%
16 Mature couple - 21/06/07	80%
17 Mature couple - 21/06/07	80%
Good Points: The bedroom was of a decent size and reasonably equiped. Food was excellent and room service meal was most convenient.
Bad Points: No lift available - my wife has walking difficulties, not mentioned in description for on-line booking
Further Comments: Staff unprepared for a busy breakfast - tables not cleared quickly and when relaid missing cutlery, crockery, napkins etc. A meet & greet person would have been helpful and more professional as would someone who appeared to be in charge, therefore I believe more trained staff would be useful.
18 Business Trip - 11/06/07	50%
19 Young couple - 06/06/07	90%
20 Young couple - 18/04/07	90%
If you are unable to book a room at The Alton House Hotel then the nearest UK hotels around the Alton area are: Apollo Classic Hotel Review, : Days Inn Hotel Fleet Review, : Heckfield Place Review,