Guest Reviews & Comments
Copthorne Hotel Birmingham near Birmingham: Birmingham Hotels
1 Leisure Visit - 21/02/08	50%
Good Points: Close to city centre and reasonable cost
2 Mature couple - 09/02/08	90%
Good Points: well located, clean and comfortable
Bad Points: Nothing
Further Comments: Excellent central location with choice of eating places within walking distsnce as alternative to hotel dining. Hotel staff very helpful. Room clean and comfortable and quiet even though beside busy road.
3 Mature couple - 09/02/08	70%
Good Points: We got a very good size room that was well presented and included everything we needed for the one night stay.
Bad Points: The room smelled of smoke and the water pressure of the shower was poor and inconsistent. Decor was dated.
4 Other - 09/02/08	50%
Bad Points: Noise, both inside hotel and external (double glazing useless). Whole bedroom and bathroom in dire need of renovation. Bar/lounge seating area drafty and uninviting. Range of food available from supposed bar menu very poor. Bar staff very pleasant but slow service. Turners Grill overpriced compared to other local restaurants. Smelt smoke fumes from other bedromms on a non-smoking floor.
5 Business Trip - 05/02/08	80%
Good Points: Clean and comfortable. The bed was excellent
Bad Points: Poor information about internet access. Was there WiFi?
Further Comments: The hotel is well situated and comfortable. When I arrived, the receptionist did not know the time of the operation of the public car park charges. I did receive clear information on the route to my destination in the city. Terrible queue for check-out in the morning. Excellent breakfast. Would have liked mineral water in my bedroom
6 Mature couple - 02/02/08	100%
Good Points: Excellent value , courtesy of staff
Further Comments: Your booking service was first class
7 Business Trip - 28/01/08	80%
Good Points: Location is good. Attitude of staff - Above standard as a customer experience.
Bad Points: Room was positioned at rear of hotel over looking large bins. Lots of noise between 0600 and 0700 which woke me. Do not hold the hotel responsible for this as they appeared to be servicing next building. Still annoying though.
8 Business Trip - 28/01/08	60%
Good Points: Central location
Bad Points: Radio/Music did not work three people went to my bedroom but still fail to get it to work!
9 Business Trip - 25/01/08	60%
Bad Points: the noice of machinery
10 Young couple - 23/01/08	50%
Good Points: Clean, tidy room. Nice relaxing bar area.
Bad Points: The unwillingness of staff to help.
11 Business Trip - 22/01/08	80%
Good Points: Good food + service
Bad Points: No complaints
12 Young couple - 16/01/08	50%
Good Points: Staff were friendly and the room was very spacious and clean.
Bad Points: Old fashioned decor
Further Comments: The hotel has a modern lobby and bar area(bar staff were very friendly), but this was spoiled for me by the old fashioned decor in the room which was about 20 years out of date and is not shown(for obvious reasons) on the website. It's situated in walking distance from the train station, Birmingham NIA, ICC and the NEC. It's also within walking distance from the canal which has loads of trendy restaurants and bars. This hotel was adequate for an overnight stay but I don't know whether I would want to stay longer than a night.
13 Mature couple - 14/01/08	80%
Good Points: The accomodation was clean and comfortable and had all the facilities we required and was reasonably priced.
Bad Points: Nothing.
Further Comments: We enjoyed our stay very much and found all the staff very friendly and helpful and obviously very well trained.
14 Group of adult friends - 09/01/08	90%
15 Mature couple - 09/01/08	90%
Good Points: Overall atmosphere of well run hotel also the back door opening up to the ICC ice rink etc
Bad Points: nothing
16 Group of adult friends - 09/01/08	90%
Good Points: its central location to the nia & icc which we use for our conferances & also the close proximity to new st & broad street
Bad Points: the rooms can get hot during warmer weather & we even turned the heating down this weekend as the room was too warm for us.
Further Comments: we got to the hotel early & was able to book in at 9.00am before our conferance started.we also request everytime to overlook the front of the hotel as we find it quieter & we are accommadated everytime. we have found in the past that the bar gets a bit chilly with the air conditioning on then suffer hot rooms upstairs. on this occasion we had to be evacuated in the middle of the night due to the fire alarm going off. by the time we had realised what was going on & got out of our room a member of staff was already on our floor ( 5th) telling people where to go, we were impressed with the staff on that night on how quick they were on evacuating the hotel. the only bug bear was that there are no lights on the fire escape & several people including myself missed several bottom steps & luckily no one injured themselves.
17 Mature couple - 09/01/08	80%
18 Mature couple - 09/01/08	80%
Good Points: Stayed before, Clean and tidy
Bad Points: Fire alarm at 3.30am on Sunday morning 6th Jan 2008.No Explanation why,and when we evacuated the building. No member of staff was there to tell us where to go.
19 Same sex couple - 02/01/08	80%
20 Same sex couple - 02/01/08	80%
Good Points: comfortable bed friendly staff
If you are unable to book a room at Copthorne Hotel Birmingham then the nearest UK hotels around the Birmingham area are: nitenite Review, : Comfort Inn City Centre Birmingham Review, : Jurys Inn Birmingham Review,