Guest Reviews & Comments
The Metropole near Newquay: Newquay Hotels
1 Mature couple - 29/07/08	60%
Good Points: Polite staff.
Bad Points: The hotel was a bit rundown and needed an general overhall, for the price the rooms did not have air-conditoning or a mini bar and the windows were broken, we stayed in July so it was v.stuffy.
Further Comments: Fair
2 Mature couple - 27/07/08	50%
Good Points: Good view.
Bad Points: Dogs staying in rooms... Canned /preserved fruit offered at breakfast. No hairdrier in room, shower curtains not shower screens.. very annoying, horrible blankets on beds, dingy bed covers. Need I say more
Further Comments: Oh hum.. won't be in a hurry to return unless some major changes are carried out.
3 Mature couple - 16/06/08	40%
Bad Points: This hotel is not value for money unless the other rooms are far better than the one I stayed in. My room was dark and dingey. with a poor view. The hotel looks tired and in need of an upgrade. Waiter/Waitress service was disappointing and the breakfast was poor. I went for breakfast 45mins before the end of serving but some things were not available and the eggs looked as if they had been standing for hours.
Further Comments: Disappointing and I would not stay here again or recommend it. I chose the hotel because it looked like the best hotel in Padstow. It is the most expensive but not value for money at all.
4 Mature couple - 29/05/08	30%
Good Points: The location was ideal with close proximity to the 'Seafood Cookery School'.The food was excellent.
Bad Points: The decor needed renovation.There were too few staff on duty, especially in the bar to satisfy demand.No leisure facilities.
Further Comments: The prices charged for the accommodation were not justified by the service and facilities in the hotel.
5 Family with young children - 10/05/08	70%
Good Points: The location was fantastic. Just a 2 minute short walk from the main 'centre' with all the lovely shops and restaurants.
Bad Points: The decor could be better for the price. The wooden floors were creaky and loud (in our room, but we could also hear the people above us and down the hall).
Further Comments: Generally, we had a great stay. The location was fantastic. The hotel website prices are very high, but we managed to find a better deal on the web (both my husband and I commented that the room was not worth ￃﾂￂﾣ200/night).
6 Group of adult friends - 09/03/08	80%
Good Points: we experienced 2 rooms - one looked like it had just been refurbished and the other was a little tired. The quality of the refurb seemed quite low but it was clean.
Bad Points: The heating was not switched on in our room and we were very cold.
Further Comments: The check in experience was excellent - all your reception staff were very friendly and helpful. They seemed to know their guests and treated you like you were the only guest - my whole party commented on it and as professionals we travel extensively. The bar and restaurant staff were friendly but if the bar was quiet, there did not seem a great deal of enthusiasm to keep the bar open after 10.30pm. Additionally, in this area, it would have been nice to have your staff looking out for guests entering the bar, cafe and lounge areas to provide a service rather than the guests having to search for them to give a new or additional order. Having said that, when you found them, they were extremely helpful. Overall good value and I would stay again as long as I had a refurbished room!
7 Business Trip - 05/03/08	80%
Good Points: My room was clean, tidy and well presented, with lovely sea view.
Bad Points: No Sky.
Further Comments: Very pleasant hotel. The staff were friendly, and the general ambience was very relaxing. Generally well presented, and my room was nicely decorated; clean and tidy. I ate in the restaurant in the evening, and although it was very quiet, the food was well presented and made with fresh ingredients. I would be more than happy to stay here again.
8 Leisure Visit - 25/02/08	80%
Good Points: Comfortable room, quiet and spacious. Good food, friendly service.
Bad Points: Creaky floorboards in the room!
9 Business Trip - 04/12/07	100%
Good Points: wonderful place to stay after a long journey from essex, will certainly bring the family to stay at some point next year - thanks
10 Mature couple - 01/12/07	80%
11 Young couple - 15/11/07	80%
Bad Points: On our first morning there was a delay of at least 15mins between getting our tea & toast and our fried breakfast. By that stage both tea & toast were cold. I did ask for more hot tea but I was told that I would have to join the queue. We had our breakfast eaten and our tea never arrived, so we just left.
Further Comments: Apart form the afore mentioned issue with the breakfast, our stay was very enjoyable
12 Young couple - 15/11/07	80%
Bad Points: On our first morning there was a delay of at least 15mins between getting our tea & toast and our fried breakfast. By that stage both tea & toast were cold. I did ask for more hot tea but I was told that I would have to join the queue. We had our breakfast eaten and our tea never arrived, so we just left.
Further Comments: Apart form the afore mentioned issue with the breakfast, our stay was very enjoyable
13 Mature couple - 05/11/07	90%
Good Points: location was very good. Staff were friendly.
14 Mature couple - 17/10/07	70%
Good Points: Being close to the centre of Padstow and overlooking the River Camel. Good breakfast.
Bad Points: Car parking
Further Comments: The location of the hotel is great but car parking space is at a premium. Finding a space and manoeuvring in/out of it can be a challenge. Each time we have booked at a discount price via the internet, we have been given one of the rooms in the roof which are inferior rooms though adequate for a short stay. Despite that, the Metropole is a respectable, well presented hotel with attentive staff. We would stay there again.
15 Mature couple - 17/10/07	70%
Good Points: Being close to the centre of Padstow and overlooking the River Camel. Good breakfast.
Bad Points: Car parking
Further Comments: The location of the hotel is great but car parking space is at a premium. Finding a space and manoeuvring in/out of it can be a challenge. Each time we have booked at a discount price via the internet, we have been given one of the rooms in the roof which are inferior rooms though adequate for a short stay. Despite that, the Metropole is a respectable, well presented hotel with attentive staff. We would stay there again.
16 Mature couple - 09/10/07	80%
17 Family with older children - 03/10/07	90%
18 Leisure Visit - 08/09/07	90%
Good Points: room good, bar good, resturant good
Further Comments: i was attending the rick stein school for one day. the Metropole was convenient, easy to find and comfortable
19 Leisure Visit - 08/09/07	90%
Good Points: room good, bar good, resturant good
Further Comments: i was attending the rick stein school for one day. the Metropole was convenient, easy to find and comfortable
20 Family with young children - 30/07/07	70%
If you are unable to book a room at The Metropole then the nearest UK hotels around the Padstow area are: Bedruthan Steps Hotel Review, : Trehellas House Review, : Tredethy House Review,