Hotel Policies
Credit Cards Accepted
We accept American Express, MasterCard, Visa, Maestro (Switch).
Check in from: 12:00 hours
Check out by: 10:00 hours
Smoking/Non-Smoking
There are no non-smoking rooms.
CANCELLATION POLICY: null
COMMENTS: Payment Information:
Payment is required at Tree Tops. Tree Tops accept cash; major credit and debit cards; personal and travellers cheques. Please note that Tree Tops will add a 5% processing fee to any payment made via card.
Other Information:
Check-in can be made either from 12:00 to 14:00, or from 18:00 to 20:00.
Breakages
Please take care of the accommodation. Tree Tops considers you responsible and liable for any breakages or damages which you cause to the accommodation or its contents, including items missing. Please report these as soon as they occur or you find them. Tree Tops do not normally charge for minor breakages, but Tree Tops will charge your credit card for the cost of repair or replacement if the damage or breakage is significant.
Food/Drink
Tree Tops request that guests do not bring their own food or drink in to the house. Visitors are not permitted without prior arrangement.
Liability
Tree Tops does not accept liability for any damage, loss or injury to any member of your party, nor any vehicles or possessions, unless proven to be caused by a negligent act by Tree Tops or its employees or contractors whilst acting in the course of employment.
You are deemed to have accepted these terms and conditions when booking accommodation at Tree Tops York.
