These comments are from previous guests who stayed at Waterfront and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 60% | Check-in process |
| 60% | Your room |
| 40% | Working order of facilities / equipment |
| 60% | Order and cleanliness of the hotel |
| 60% | Performance of staff |
| 50% | Overall experience |
| 60% | Overall value for money |
from Macclesfield UK, stayed on October 19, 2009
stayed on January 5, 2009
"Probably would have given very different ratings for a summer stay. Does the job for a short stay, but not a place for a special break."
Good central location. Despite other reviews we saw, it was quiet overnight.
We stayed in Winter and although the room was warm on arrival, it was freezing overnight. Double glazing desperately needed.
from Manchester UK, stayed on June 2, 2009
"Great stay"
good location friendly staff
dusty under bed
stayed on May 26, 2009
"1 night stay at a restaurant with rooms no breakfast £130.00 not great value ! "
great location comfortable room
owner/manager played loud music until 3 30 am had to ask twice for it to be turned down then off !
stayed on April 7, 2009
"I would stay at this hotel again and we had a lovely view from our room. As breakfast was not included at our accommodation we had a lovely breakfast next door at Plonkers bar which was great value for money. "
Excellent location
The only problem was parking but we parked at the National Railway Museum overnight which was not too far away from the accommodation
stayed on February 26, 2009
"good"
Clean room, friendly staff
Room a little cold
stayed on February 24, 2009
Tea and coffee facilities... No milk, no suger, dirty spoon and cups! Single Glazed windows in need of replacing, allowed too much noise in from the fronts.
stayed on February 22, 2009
"Paid in advance for 2 nights but checked out after 1 night. Worst room/place I have stayed in 20 years."
Location only
1. Room cleanliness was poor 2. Bed linen was worn and appeared unwashed in particular cushions 3. Room decor was in bad state, craked walls, flaking paint, worn and dirty carpets 4. Toilet seat was broken 5. Shower head fxing was broken/loose so had to jam soap dish behind sower head in order to have a shower. 6. Limited, just 2 powdered coffee drinks available in room 7. Access to room also dirty and in need of decorating 8. When I made the booking I asked for B&B, this hotel did not serve breakfast 9. No parking available, closest car park approx. 2 - 300m away. 10. Old best with a very uncomfortable matteress and cushions
stayed on March 2, 2009
good location, friendly reception
huge cobwebs, bedding smelled, pillowcases stained, bathroom dirty
York Hotel Reviews & Booking 0.3m
Leeds Hotel Reviews & Booking 21.8m
Thirsk Hotel Reviews & Booking 21.8m
Hotels near York St John University College 0.6m
Hotels near National Railway Museum 0.6m
Hotels near University of York 1.3m
Hotels near York Racecourse 1.6m
City Screen Cinema - 0.2m T: 01904 541144
York Golf Club - 6.2m T: 01904 491 663
Cocksford Golf Club - 10.9m T: 01937 834253
Aldwark Manor Golf Club - 10.9m T: 01347 838251
"Very disappointing."
Bed was comfortable although we had booked a twin room and were given a double room.
This is not a three star hotel. There was no hotel reception desk. Access to bedrooms was via a separate door from the street up a steep staircase. The bedroom was small. There was no milk or sugar with tea making facilities. No breakfast. We were given a room at the back to avoid noise but the view was of an internal void.