The comments in these reviews are from previous guests who stayed at Holiday Inn Birmingham City and subsequently completed a customer review questionnaire. Any opinions expressed in these reviews are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 90% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 90% | Performance of staff |
| 80% | Overall experience |
| 90% | Overall value for money |
stayed on August 24, 2010
stayed on July 19, 2010
"Great overall experience"
Well equipped and very clean, comfortable room. Breakfast was fab!
stayed on May 31, 2010
"Very good."
Excellent value. Modern clean room with comfortable bed.
stayed on April 12, 2010
lift poor only one working and my room was 8th floor
from Rowington,warwick UK, stayed on April 1, 2010
Upon arrival at the Hotel the reception were unable to find any trace of my reservation and they said that I would have to wait whilst they telephoned active hotels- there were several other people waiting to be checked-in which resulted in me being further delayed whilst they were checked in first. Finally my Resevation was completed after a 20 minute delay.
stayed on March 17, 2010
Nice location, good value for money
Air condition not working, one room too hot, one too cold, had booked twin room and got doubles without notice.
from Bedford UK, stayed on March 7, 2010
"good"
staff very pleasant and helpfull
heating and air con in room not working. had to use portable heater in room. other colleagues had the same problem.
stayed on February 21, 2010
"Very pleased with the hotel and it's location"
Quality of service & room excellent
from London UK, stayed on October 9, 2009
"We had a thoroughly enjoyable weekend and will certainly recommend Holiday Inns to our friends and relations. We are looking to spend a long weekend in Cardiff and will be looking out for similarly priced good offers."
Excellent breakfast; tea/coffee-making facilities in the room were good; water was always available and hot; bathroom was always clean; towels, soap/shampoo available. Being at the back it was quiet - I certainly wouldn't have expected that in a busy city centre.
Not exactly a bad point, but a notice in the bathroom advised us to leave towels on the rail if we didn't want them changed. We DID leave them there, but they were changed anyway, so we had three clean sets in as many days. Perhaps it was because the towel rail did not heat up as advised it would.
from Boston UK, stayed on September 21, 2009
"Found black hairs in the bathroom and on the bed sheets and complained, were given another room but it was smaller and had no bath, the original room was much larger and had bath. we got fed up of complaining and so gave up, staff were not very apologetic."
proximity to city centre. Nicely refurbished, bar staff were very pleasant and efficient.
Breakfast was cold, eggs had been kept too long - were like rubber, scrambled eggs had strange black lumps in it, I compained and was told to have another breakfast, that was just as bad!
stayed on August 16, 2009
"With the exception of the bad points above, every other aspect of our stay was good and we would recommend this hotel."
Hotel location excellent, good breakfast, clean and modern room.
Restaurant was closed throughout August, and we were unaware until arrival. Refurbishment taking place and our room was next to the scafolding used to transport waste down from above and also it was above the street where old materials were collected, judging by the noise, one collection occurred at 05:00am, the noise only lasted about 15 minutes and then peace was restored. There was further noise after 08:00am.
stayed on February 19, 2009
"What I would expect for a single overnight business trip to a large town centre"
Near to Birmingham New St Station.
Although you offer other pillows, the standard foam pillow was the one in the room, I would have prefered a feather pillow as the standard
stayed on January 29, 2009
Breakfast is excellent. Lots of choices.
Room is a bit too small.
from Dudley UK, stayed on January 3, 2009
"I would definately stay again and book in advance in order to secure the £80 overnight with breakfast fee - would not pay more than this in birmingham but compared to the Quality Inn stayed at previous 2 weeks ago - a million miles better - no comparison. Also GREAT LOCATION! Thanks. "
Lovely room, very clean and good facilities. good vfm especially on NYE.
Heating was poor - took ages for room to warm up. Tried to use the phone to advise staff but phone went dead - rang hotel number on mobile and left msge but nobody called back.
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London Accommodation Offers
Hotel deals near Birmingham Back to Backs 0.1m
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Bed & Breakfast close to Birmingham Hippodrome Theatre 0.3m
"very good hotel,excellent location for our venueHipperdromeand central to most others"