These comments are from previous guests who stayed at Hatters Birmingham Hostel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 80% | Your room |
| 80% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 80% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
from Ormskirk UK, stayed on December 19, 2009
stayed on December 16, 2009
"Excellent place to stay and great value for money."
Staff were excellent. Without asking we were moved into a private room with extra beds as the room we had booked was cold. Room and bathroom were very clean.
Location is not the best. Wouldn't fancy walking that way alone at night.
stayed on December 5, 2009
Poor quality breakfast
stayed on August 17, 2009
"a very pleasant stay in a very good hotel which we would recommend"
large clean bathroom, comfortable bed, self catering, friendly staff, nice lounge with great TV, quiet area
wall pattern in bedroom could be better; a bath and darker blinds would be welcome, could do with more than just bread and jam for breakfast ie. yogurt and cereals
from Bristol UK, stayed on June 30, 2009
"Pretty good for a hostel, once we'd laid down some ground rules regarding looking away while each other took showers! That aside, would definitely stay again if looking for something cheap and cheerful in central Brum."
Modern, clean and comfortable. Good location.
Lack of privacy when using shower due to no frosting on the glass door from the bedroom. There was also nowhere to hang a towel when in the shower, meaning that you had to leave it in the bedroom.
from Greensborough AU stayed on June 10, 2009
"Great"
Great staff, very clean
A lot of stairs
from London UK, stayed on May 31, 2009
very clean, modern bathroom, environmentally responsible, convenient location
breakfast selection limited, no TV in room
from Rotterdam NL stayed on May 26, 2009
In internet is mentioned accept American Express card, but it does not.
from Carnforth UK, stayed on March 5, 2009
"My daughter was going for interview and the staff were very helpful by allowing us to leave her large portfolio and our rucksacks there even though we had arrived before check in time.The place was very clean and the bed was comfortable. "
the staff were very friendly, efficient and helpful and the room was comfortable and clean. We were allowed to put our heavy and awkward luggage into safe storage while we were touring the city.
I felt that a small common room would have added to the overall comfort. the tv in the kitchen was not the most suitable place.
stayed on January 23, 2009
need coat hangers in the room !!
stayed on December 9, 2008
friendly staff
too noise from hotel residents especially at late night
stayed on December 3, 2008
"All in all I would recommend it, just need to get the signage/directions sorted that's all "
Although only opened for a few weeks, the room was what I needed for the overnight stay. Staff very friendly
Signage needs to be looked at both outside the hotel, although scaffolding was still up re paining. Directions from Snow Hill Station a little misleading, need to emphasise that it is more a 4-5 min walk & that you need to cross Great Charles ? main road via the subway.
from Grantham UK, stayed on November 25, 2008
"Excellent! No qualms! "
The staff was the friendliest bunch we have found probably in the whole of the U.K., the bed was fifty times more comfortable than any bed we have slept in since coming overseas, and it was the best value we have found anywhere. In addition, it was a great location!
The bathroom was freezing until we figured out how to turn on the towel rack. Maybe more our fault : Visitor than that, nothing.
stayed on November 2, 2009
"Ha sido lo que yo deseaba encontrar, tranquilidad y en el centro de Birmingham"
Bastante centrico y agradable
Birmingham Hotel Reviews & Booking 0.6m
Wolverhampton Hotel Reviews & Booking 11.5m
Kidderminster Hotel Reviews & Booking 16.0m
Hotels near Jewellery Quarter Museum 0.4m
Hotels near Birmingham Snow Hill Railway Station 0.4m
Hotels near ICC 0.6m
Hotels near NIA 0.6m
Birmingham Sealife Centre - 0.7m T: 0121 643 6777
The Electric Cinema - 0.8m T: 0121 643 7879
Thinktank - 0.9m T: 0121 202 2222
Birmingham Botanical Gardens & Glasshouses - 1.8m T: 0121 454 1860
"This was a good budget hotel. Checking in and out was a friendly stress-free affair and staff gave us good advice on what was going on in Birmingham during our stay. There's a lovely relaxed feel to the place. We liked the facilities which include a nice lounge and drinks and toast available all day. There is on-street parking which is free from 18.00 to 08.00 which saved us a bit of money. This is our new favourite hotel in Birmingham."
Nice, friendly staff. Good clean room. Cheap.