Guest Reviews of The Croham Hotel


9 Durley Road South, West Cliff, Bournemouth, Dorset, BH2 5JH
3 Star 3 Star Bournemouth Hotel
 
Guest Comments

These comments are from previous guests who stayed at the The Croham Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

70%
OVERALL
80% Check-in process
60% Your room
60% Working order of facilities / equipment
70% Order and cleanliness of the hotel
60% Performance of staff
70% Overall experience
70% Overall value for money
  • 60% Gay Couple

    stayed on February 19, 2010

    Check in was straight forward and quick, staff were friendly, breakfast was also nice.

    The bathroom wasn't very clean, it had a previous guests hair all in the bath and all over the wall, also the room could do with decorating, the ceiling looked like it had a massive damp patch on it.

  • 50% Work Associates

    from Bristol UK, stayed on October 13, 2009

    "We enjoyed our stay overall, just a shame about the cleanliness of the room."

    Very friendly, helpful staff on helpdesk. Good parking facilities.

    The bin in our room had rubbish in it from the previous guest? and the toilet bowl had faeces stuck to the side of it again, from previous guest?, which made us think that it hadnt been cleaned properly....

  • 60% Older Couple

    stayed on September 2, 2009

    Clean. Good Staff.Breakfast Good.

    Room Very Very Small.English Breakfast Only. If You Dont Eat Fried No Yogurts ect

  • 60% Older Couple

    stayed on August 13, 2009

    "Adequate."

    Reception staff were friendly, hotel was clean.

    Breakfast service was very poor and very regimented. Room was tiny and bathroom was the size of a cupboard.

  • 20% Visitor

    from London UK, stayed on June 26, 2009

    "HORRIBLE!!! NEVER GO BACK AGAIN"

    some good points but the bad ones made the good points bad!

    1. Staff and Managers Rude!!! 2. Sneaky extra charges

  • 90% Work Associates

    stayed on May 27, 2009

    "Good, would stay here again."

    Clean and tidy rooms Good shower - lots of hot water Friendly staff Great location for beach and nightlife etc

    It would have been nice for breakfast to be served a little later than 9.30 for a weekend.

  • 50% Individual Visitor

    from Weymouth UK, stayed on January 30, 2009

    "I've never stayed in a hotel where I had to ask for a cooked breakfast as I wasn't offered one! When it arrived it was the smallest cooked breakfast I've ever had. Overall I'm sorry to say I wasn't that impressed. "

    Staff were polite and helpful.

    Had to move room as TV didn't work. New room not as good as the first, curtains hanging off rail, paint chipped on ceiling, heated towel rail not working.

  • 70% Group of adult friends

    stayed on April 14, 2009

    "good"

    clean and tidy food good

    the decor in the romms was a bit tatty and worn

  • 30% Young couple

    stayed on February 17, 2009

    "Overall poor, bed springs sticking out, bedroom tiny, shower rusty, heated bathrail not working, breakfast poor etc"

    As below

  • 80% Individual on Business

    stayed on April 10, 2009

    "good"

    prompt service and friendly staff

    The bedding could be improved.

  • 70% Older Couple

    from Hemel hempstead UK, stayed on March 19, 2009

    "Pleasent stay we got what we paid for no disappointment"

    enjoyable stay with easy access to town and beach

    noisy other guests. Room had paper thin walls

  • 70% Work Associates

    from Coventry UK, stayed on March 9, 2009

    "Although we were only at the hotel for a relatively short time everything was fine with both the room and the staff. Relatively good value for money with family rooms too."

    Staff were all very polite and friendly.

    Breakfast only serves until 9.30am, even on sundays.

  • 50% Older Couple

    stayed on December 17, 2008

    "Not disasterous but not a hugely enjoyable visit either"

    Room was pleasant and clean

    Short circuit apparently in the fire alarm causing it to go off for 20 minutes @ 6-40 on Sunday morning. Having to wait for 15 minutes to find somebody to pay on leaving.

  • 80% Young couple

    stayed on November 24, 2008

    "good for the money"

    clean room. good location. good value.

    generally a litle dated. bar not staffed.

  • 80% Older Couple

    stayed on November 18, 2008

    Cleanliness. Hot water. Breakfast great.

    Room tiny.

  • 100% Older Couple

    from Somerton UK, stayed on November 3, 2008

    "Excellent midsize hotel for a short stay in the Bournemouth area."

    YHotel was very clean and tidy and the staff helpful. Car parking very handy for town center just a short walk to wake us up after sitting in the car for two hours!

  • 70% Older Couple

    stayed on September 23, 2008

    "Pleasant."

    Good car parking.Friendly reception, ample hot water.

 
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Attractions Nearby

Hotels near Bournemouth International Centre 0.1m
Hotels near Bournemouth University 1.9m
Hotels near Ringwood Raceway 7.2m
Hotels near New Forest Museum & Information Centre 17.9m
Meyrick Park Golf Club - 0.5m T: 01202 292425
Bournemouth & Meyrick Park Golf Club - 0.5m T: 01202 290 307
Boscombe Gardens Mini Golf - 1.5m T: 01202 304 309
Queens Park Golf Pavillion - 1.9m T: 01202 396 198