The Bournebeat Reviews and Comments from Previous Guests

Guest Comments

These comments are from previous guests who stayed at the The Bournebeat and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

70%
OVERALL

80%	Check-in process
60%	Your room
80%	Working order of facilities / equipment
80%	Order and cleanliness of the hotel
60%	Performance of staff
70%	Overall experience
70%	Overall value for money

50% Older Couple
from Eastleigh UK, stayed on February 16, 2010

"HOTEL WAS GENERALLY RUN DOWN.COULD DO WITH TOUCH OF T.L.C."

AFTER CHANGE OF ROOM,SECOND ROOM WAS O.K.COOKED BREAKFAST WAS GOOD.

AS OUR ORIGINAL ROOM WAS ON 4TH FLOOR,THE LIFT BROKEN DOWN"ONE MONTH" WASN,T ACCEPTABLE.DISABLE ACCESS,FACILITIES WERE VERY POOR.
100% Work Associates
from Chesterfield UK, stayed on January 26, 2010

"Excellent rememberance of our stay in BourneBeat."

The interior was awesome and the room we all got was really really good. I would recommend my friends to stay in same hotel if they go Bournemouth.

Breakfast was cold.
90% Work Associates
from Leatherhead UK, stayed on January 19, 2010

"excellent value for money! Ideally situated!"

very nostalgic hotel. staff excellent. room clean.

lift not working. bathrooms & showers need revamping but overall stay was brilliant would use hotel again & most definately recommend to anyone on a low budget.
50% Individual Visitor
stayed on December 29, 2009

"The hotel has deteriorated since last year and I shan't stay there again."

The hotel was well heated and has a 'certain charm'.

The hotel is very dilapidated and has deteriorated since my last visit. They no longer offer cooked breakfasts. The shower in my room didn't work properly. During my stay I was quite badly bitten by either fleas or bedbugs on my arms - couldn't have been anything else as due to cold weather the only time my arms were uncovered was in bed. During one night there was a near-riot when a group of young people, drunk and perhaps drugged, came into the hotel and were, I think from the noise in the bar, allowed to continue drinking. They frightened other guests by braking doors and furniture but the police were not called until the next day. Some electrical fittings were bordering on dangerous.
70% Individual Visitor
from Alcester UK, stayed on December 25, 2009

"Fair. Check-out at 6pm meant missing breakfast, which I mentioned to the front desk upon checking in. A portion of fruit/ yoghurt etc would have been welcome."

Excellent front desk service from lady at check-in and then later from scottish gentleman who arranged taxi.

Two separate incidents where a group of hotel guests had a very loud, lengthy conversation outside my door in the early hours of the morning.
50% Older Couple
from Plymouth AF stayed on November 3, 2009

"The hotel has a good situation and the rooms are adequate. It is a little old-fasioned and shabby. Some refurbishment is desperately needed."

Proximity of areas I wished to visit.

Very noisy at night with parties arriving from town at 3:00 or4:00 a.m. There was supposed to be 24 hour cover on Reception but there was no attempt to get thhe guests to keep the noise down.
70% Older Couple
stayed on October 27, 2009

"A good overnight stay for the price"

very helpful staff and lovely breakfast

We had to be moved to a different room because of a faulty lock on the door, but the second lock was also 'tempremental'
70% Young couple
stayed on September 29, 2009

"The hotel is in a good location but on the weekend we were there, it seemed to have a lot of stag groups, so if you are there as a couple not a great place to be."

Hotel is a good location and has a great view of the sea and pier.

Room was not cleaned during the stay. Room was very warm and we couldn't open the windows to let air in.
90% Family with Kids
from Belfast UK, stayed on August 30, 2009

"brillient. loved bob. great asset to the hotel"

excellent location. great food, and friendly staff.

poor bar facilities, fridge broke warm beer. run out of vodkahad to leave.
80% Older Couple
from Kimpton UK, stayed on July 12, 2009

"overall experience extremly pleasant, would definitely return. staff were very helpful and polite."

staff very pleasant and helpful, hotel clean and tidy.

check in was 3pm not 2pm as stated on booking form, and only other omplaint wa that the bathroom although very clean and tidy had blak mold on tiles. It was clean but looked unpleasant.
60% Older Couple
from Par UK, stayed on June 27, 2009

"We were going to stay 2 nights,but stayed for 1 night.Ideal location for BIC.Went to see The War Of The Worlds. "

Staff very friendly and helpful.Room clean.Clean fresh bedding.Clean fresh towels.Ideal location for BIC.Went to see The War Of The Worlds.Nice memrobilia.

Shower cubical mouldy,tumble drier extractor pipe on toilet waste pipe.Hot water out of cold tap.Bed creaking floorboards creaking.No light in passageway. Carpets dirty.Will not stay at this hotel again.The rooms are badly in need of updating. Tinned mushrooms at breakfast tasteless.
80% Older Couple
from Plymouth UK, stayed on May 22, 2009

"as above staff friendly a good place to stay nothing bad at all "

Value for money good breakfast would stay again

none found
80% Work Associates
stayed on May 16, 2009

"We were looking for a cheap good hotel for a couple of nights and the Bournebeat suited our needs exactly. We were ideally suited for the Pavillion Theatre shops and beach."

the staff were friendly and efficient. the hotel was adequate for a cheap couple of nights while we went to a show. Beds comfortable and breakfast was full English with good choice of cereals, yohurts and juices.

carpet in shower room should be pulled up as it creates smell and the shower was very poor. Not suitable for people who can't cope with stairs, even if lift working there were stairs up to door and stairs immediately inside that had to be climbed.
60% Individual Visitor
stayed on May 6, 2009

"OK for short stay."

Inexpensive basic accommodation. Good breakfast.

Noisy at night. Couldn't get TV to work.
30% Group of adult friends
stayed on April 18, 2009

Good location

The lock at the room was not functioning, took at least 5 min to get into the room each time, the staff said all locks are similar without offering any help. Dated furniture.
70% Older Couple
from Southend UK, stayed on April 12, 2009

"despite phoning about parking NONE available ! Good adaquate hotel with good location and excellent value for money."

good feel to hotel.excellent location.staff very helpful.value for money.good breakfast.

light in corridor outside room not working very difficult to get key to fit ! no sink plug although very hot water made hand washing difficult. remote to TV not working. window either open or partial not able to close.
30% Work Associates
from Weymouth UK, stayed on March 24, 2009

"Excellent location for BIC, car parking"

Good location

Very noisy, poorly maintained rooms, dirty crockery
90% Older Couple
stayed on March 16, 2009

"very enjoyable"

the bourne beat offered a very good service at a reasonable rate it is very close to all amenities and our room was very comfortable and a really good breakfast

blankets on the bed
60% Older Couple
stayed on March 10, 2009

"Had a room right next to the bar, queried on booking and were told bar was only opening to 12.30 that night, kept awake all night and finally gave up and checked out at 6.15 am. Only managed refund of half fee, would have been better off sleeping in the car!"

Cheap and chearfull, helpfull staff
90% Individual on Business
from Jersey UK, stayed on February 21, 2009

"I will stay again as I like easy going places."

Near town. Comfortable. las morning braekfast cooked early for me inn order to catch my plane.

First morning breakfast cold.
30% Family with Kids
from Wallington UK, stayed on September 24, 2008

"I would never stay here again, or recommend this hotel to anyone. Not worth "

Near the sea and town centre.

Visa card machine didn't work, had to go to town and get cash, no reciept given despite requesting one. Room was dusty,tired and shabby. Walls were the thinnest of any building I have ever stayed in. Window catches broken. Lino dirty. Moldy bathroom. Shower poor, doors broken. Offered an early breakfast if requsted, but had no staff and no idea we had requested it despite having booked this with two members of staff the prev night. All in all...useless.
90% Young couple
from East ayrshire UK, stayed on January 9, 2009

"excellent, need i say more"

if you're into music you have to stay here. Very stunning as you enter and throughout the hall, lounge/bar and restaurant. Very friendly staff, very helpful. Good food and plenty of it. excellent value for money. plenty of parking.
80% Group of adult friends
from Malaga ES stayed on January 7, 2009

Very helpful staff. Large room
80% Individual Visitor
from London UK, stayed on November 6, 2008

"Because of the steep hill, I was only able to go out once a day. But proximity to both the sea and the town made this acceptable. I enjoyed the fact that a DVD player was provided - I had a splendid time watching a whole series of 'Becker'!"

friendly staff freshly cooked, generous breakfast

I chose this hotel as it mentiuoned a bath, rather than shower, on your website - I was disappointed to find a tiny shower I could barely squeeze my body into! This hotel is at the top of a VERY steep hill - it may be worth mentioning this for less-abled potential guests. My favourite thing of the whole stay was that the hand towel was a bath towel torn in half - and not even hemmed!
90% Individual on Business
stayed on October 4, 2008

"a very pleasent & lovely stay with a good nights sleep"

very clean & tidy hotel with lots of interesting pictures everywhere
80% Young couple
from Ealing UK, stayed on December 16, 2008

"An excellent value for money hotel with good service and clean rooms."

The owners love for music showed in his hotel entirely decorated with music memoribilia. It was something extraordinary as a music/guitar lover.
80% Older Couple
from Wakefield UK, stayed on October 17, 2008

"The Bournebeat is still replacing or repairing some aspects of its old "Inver House Hotel" former image, eg. our broken shower fittings. However, everything worked except the lift on our overnight stay. We enjoyed the bar-lounge, our large sunny en-suite bedroom, and our breakfast. We were comfortable and well-looked after. All good value, and within a few minutes walk of the cliff-top, the beach, or the International Centre."

Good position near beach & town centre. Private car park. Comfortable B & B. Some large bedrooms, well-equipped. Interesting decor in public areas Musical Memorabilia. Satisfactory breakfast. Staff obviously do a good job.

The only lift - serving four floors - was out of order during the weekend.
90% Older Couple
from Luton UK, stayed on November 3, 2008

"really enjoyed it"

the best bar I have seen in many years - loved the memorabilia
90% Older Couple
stayed on October 20, 2008

"A good autumn break. The immediate booking same day on the internet allowed a good break with no long term planning."

Very good breakfast. Excellent location for coast, beach and town centre. Free parking after check out time. Efficient and pleasant office staff.

Room was rather dark - would have preferred a duvet to the sheets and blankets bed that we had.
80% Individual on Business
stayed on September 9, 2008

"very good "

bar decoration very good

Guest Reviews of The Bournebeat