These comments are from previous guests who stayed at Thurnham Hall and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 90% | Your room |
| 90% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 100% | Performance of staff |
| 100% | Overall experience |
| 100% | Overall value for money |
from Kings lynn UK, stayed on January 1, 2010
stayed on July 28, 2009
"Very enjoyable"
Excellent resort in a lovely area. Grounds are first class, as is the accommodation and food in the restaurant.
from Harlech UK, stayed on May 9, 2009
"Overall a very pleasant experience."
Peaceful, relaxing, good quality accommodation. Pleasant surroundings.
Lack of lifeguards in pool area when children and teenagers were div9ing and jumping into pool.
stayed on April 27, 2009
"Would book here again."
Quietness, attractive grounds, helpful staff. a spacious a apartment.
Leisure staff not particularly helpful, but I have found this in other hotels.
from Harlech UK, stayed on June 5, 2009
"Top value"
A first class stay and will certainly book again.
from Gillingham UK, stayed on May 29, 2009
"Would highly recommend"
Absoluteley brilliant!! The cleanliness, comfort was fantastic
from Hexham UK, stayed on May 11, 2009
"We booked a one bedroom appartment at Thurnham Hall for a relaxing and romantic night away. This turned out to be a beautiful, spacious and well equipped bedroom, living area, kitchen and two large bathrooms in a lovely tranquil setting. Staff were very helpful and the leisure facilities are clean, quiet and ideally located. Although we did not try it during our stay, there is a retaurant located in the main hall that offers meals at a reasonable price. We really enjoyed our stay and found Thurnham hall to offer excellent value for money; we will definitely return in the future for more than one night. "
Fabulous value, beautiful location, professional and helpful staff.
stayed on April 23, 2009
"Expensive but would stay again if the above niggles could be sorted out. The location is good lovely canal walks."
Lovely setting. Quiet with great countryside views-we stayed in a Woodland View Studio. Spacious lounge/dining room & very well equiped kitchen. Small but useful gym & pool. Ideally situated for our stay as our children were on a residential PGL holiday at nearby Winmarleigh Hall.
Downstairs bathroom/toilet off lounge. Small bedroom on upper floor with a very uncomfortable double bed and very low ceiling in places. Mentioned this at the end of our stay and was informed that mattresses were being renewed.
from Dromore UK, stayed on April 21, 2009
"Very happy - family enjoyed it!"
Excellent standard of accommodation - will stay again here
Currently working at roof of old house - due to be finished in the next number of weeks
from Warrington UK, stayed on July 19, 2009
"Enjoyable stay and we will be looking to book again, as the accomodation lends itself to staying with young children by offering a seperate bedroom but also a comfortable sofa bed as an alternative.Despite the limited food choice the meal we had was both enjoyable and not too expensive."
Beautiful location and impressive building,excellent customer service,very attentive and seemed to genuinely want to impress.Lovely touch of a bottle of wine in our room as i had mentioned my husband was celebrating his 40th birthday.
Choice of food in the restaurant limited to al a carte on a friday and saturday evening.Despite having an enjoyable meal on one evening we would have liked the option,especially with young children to have more flexability on the menu choice and to be offered a light snack menu or more relaxed dining as an alternative option to a formal meal.
from Hale UK, stayed on March 29, 2009
"Lovely midweek break"
Good views - 10 minutes to Lancaster or Morecambe, half an hour to lakes.
from Poulton le fylde UK, stayed on March 16, 2009
"first class accommodation, ideal for a relaxing, calm break."
modern, large, clean accommodation. Lovely setting.
stayed on March 16, 2009
amzing views, spacious, light, nicely decorated, comfortable
from Doncaster UK, stayed on February 1, 2009
"I could not believe the price and did expect a smaller/basic room. However I was treated as any guest who had paid the standard rate and even stayed on an extra night than moving onto my next location 40miles away. And was hoping to visit again with my husband on Valentines weekend as the menu looks amazing unfortunately I am not the only fan of this location as there are no rooms for 2 available We will have to bok early for next year!."
A warm welcome with excellant customer service, my room was above expectations making a usual buisness stay comfortable and a home from home experience. Nice to relax in the pool/sauna at the end of the day.
from Reading UK, stayed on August 17, 2008
"First class facility"
This timeshare facility was first-class, and excellent value for money. They obviously are keen to fill the rooms!
from Blackburn UK, stayed on January 22, 2009
"A nice relaxing stay."
A excellent room, very clean and modern, we would recomend it to anyone and we have just booked again for the 31st of jan for one night.
stayed on January 7, 2009
"We were traveling to Sheffield from Scotland after a weeks holiday there, and chose Thurnham Hall as an overnight stay. I wish we had been staying longer, would love to come back for a weekend break."
Great value for money. Staff very pleasant, informative, and professional but friendly.
stayed on September 1, 2008
"fab did the trick - it was surprise for my wife and she loved it - what more can I say"
fab place and very friendly staff real attention to detail which I like. Really liked that all the information was available for the site, surrounding areas etc. I had booked online and thought that I had paid but there must have been a problem or I misunderstood. When asked to pay I explained that I thought I had paid. Ms Regan dealt with it fantastically so professionally - she should be employee of the month
not a bad point but just a thought. The pool didn't open until 9am. I would have liked it to open at 8 to have a swim beofre breakfast. Just a thought.
stayed on November 18, 2008
"Enjoyed our weekend away, in an idilic setting"
Quite location, lovely accomodation and excellent food in restaurant
from Alfreton UK, stayed on November 1, 2008
The appartment was immaculate. Well furnished and spotlessly clean. Thurnham Hall is certainly a place we will stay again when we travel to Lancaster to see our daughter who is at the University.
from Chesterfield UK, stayed on November 25, 2008
"Very good."
Everything very clean. All in good working order. Excellent location.
Directions absolutely rubbish. All the distances were inaccurate by a considerable factor. Would have been nice to have some reference to road names and place names. Our accomodation had a commanding view of the rubbish dump!
stayed on October 11, 2008
"Very relaxed stay and made to feel very welcome"
The stay was superb no faults with anything. Staff very helpful. beautiful surroundings. Will stay at thurnham hall in the near future
from Burnley UK, stayed on October 30, 2008
"very nice, comfortable + restful break"
beautiful hotel + setting, great facilities, nice restful atmosphere Would love to stay again. would use spa treatments again
not impressed with restaurant, food average at best
from Ferryside, carmarthenshire UK, stayed on September 30, 2008
"This place is a complete gem in a wonderful setting. Our apartments were beutifully decorated and furnished, offering gorgeous views, and with everything we could possibly need included. All staff were friendly but not intrusive, with nothing seeming to be too much trouble. The leisure centre was spotlessly clean, well equipped and well run. I only wish we could have staid longer."
Lovely friendly staff in all depts, nothing too much trouble. Excellent standard of accommodation, beautiful rooms, spotlessly clean. Everything you could possibly need in the apartments. Gorgeous grounds. Leisure centre well equipped, again spotless. On the whole extremely enjoyable relaxing,stay.
Only bad point was that we were unable to stay longer due to our schedule.
stayed on October 25, 2008
A burst water pipe deprived us of water the morning following our overnight stay but this was not the fault of Thurnham hALL
stayed on October 22, 2008
it was all very good no complaints at all
stayed on August 27, 2008
"An enjoyable break. We would visit this hotel again."
Good location, excellent leisure centre, very clean.
Check-in process was appaulling, we felt staff needed more training.
from Truro UK, stayed on August 25, 2008
"perfect in everyway ."
what a place ,perfect in everyway , tranquill ,beautiful surroundings , near the lakes ,dales, and more ,hotel meals very good ,a really good palce to relax ,if nobody likes thurnham hall i would like to meet them .
from Crawley UK, stayed on August 22, 2008
"Brillaint and relaxing. Would stay longer next time"
Relaxing
stayed on September 13, 2008
"overall a really enjoyable stay wih excellent facilities and look forward to re-visting again very soon"
Excellent room and facilities and great value for money
very dissapointed with the food at the Italian wine tasting evening. Food was a very poor standard, but still enjoyed a very pleasant evening
from Liverpool UK, stayed on September 2, 2008
"Very good - I would like to revisit Thurnham Hall for a longer stay in the future"
Excellent facilities and very helpful staff
stayed on September 2, 2008
"Excellent facilities and wonderful staff. Fabulous location."
from Widnes UK, stayed on September 1, 2008
"Enjoyed our holiday and will book again"
Great place and staff
Lancaster Hotel Reviews & Booking 4.8m
Fleetwood Hotel Reviews & Booking 9.9m
Preston Hotel Reviews & Booking 15.9m
Hotels near Lancaster University 2.6m
Hotels near St Martins College - Lancaster Campus 4.5m
Hotels near Frontierland Theme Park 6.6m
Hotels near Warton Raceway 11.0m
Lancaster Golf Club - 2.1m T: 01524 752090
Heysham Golf Club - 4.9m T: 01524 854872
Lansil Golf Club - 6.1m T: 01524 392 269
Frontierland Theme Park - 6.6m T: 01524 410024
"A pleasant welcome, comfortable room, good location, things to do."
Comfortable room. Pleasant staff, Good gym and pool, Good food
Staff not totally aware of things such as wether food is being served. Very pleasant and helpful, but not well informed.