Guest Reviews of Belgrave Hotel


61 City Road, Chester, Cheshire, CH1 3AE
2 Star 2 Star Chester Hotel
 
Guest Comments

These comments are from previous guests who stayed at Belgrave Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

70%
OVERALL
80% Check-in process
60% Your room
60% Working order of facilities / equipment
80% Order and cleanliness of the hotel
60% Performance of staff
60% Overall experience
70% Overall value for money
  • 100% Work Associates

    from Willenhall UK, stayed on February 9, 2010

    "10 out of 10"

    Friendly Staff

  • 50% Individual Visitor

    stayed on December 14, 2009

    "OK,seemed quite amenable staff"

    Nice receptionist - great personality

    Decor could be a little more modern and the towel rail could have been screwed to the wall. Breakfast on a Saturday could be a little later than 8:00 - 9:30am

  • 40% Older Couple

    stayed on December 1, 2009

    "A very tired looking hotel reflected in the decor and the the need to re carpet. Having said this you get what you pay for I suppose!!"

    Staff were very helpful. Breakfast acceptable. if a little cold.

    This hotel needs to be brought up to date. We were served dirty glasses at each visit to the bar. The front doorbell is more than annoying! We were cold in our room. Overall, not a pleasant experience

  • 70% Young couple

    from Brierley hill UK, stayed on October 27, 2009

    "Very pleasent people but quite dated rooms, poor quality room facilities"

    good breakfast/service, great servive & great location

    very old uncomfortable bed, poor shower function, drafty window

  • 50% Young couple

    from Chesterfield UK, stayed on October 20, 2009

    "Would not stay at the Belgrave again nor would i reccomend it"

    Friendly Staff

    Cold breakfast. bedroom in need of decorating even though sign outside read "all rooms recently refurbished" Bed very old, sagging mattress toilet system took 20mins to refill before could be fe flushed. No Duvet - blankets. very 1970's carpets decor and furniture.

  • 70% Individual Visitor

    from Wrexham UK, stayed on October 12, 2009

    "Fine - just wanted a simple room, that was what I got"

    Friendly & helpful staff; very good breakfast

    TV & Radio didn't work - but I wasn't that bothered

  • 70% Individual Visitor

    stayed on September 7, 2009

    bathroom, no shower.

  • 50% Individual Visitor

    stayed on August 24, 2009

    "Poor"

    Breakfast

  • 70% Individual Visitor

    stayed on August 24, 2009

    staff very friendly & helpful

    tiny dingy room. needs refurbishmant

  • 60% Individual Visitor

    stayed on July 29, 2009

    "although i wouldn't stay here again i cannot fault the staff who were just so nice."

    staff were very friendly and helpful. hotel was clean

    very shabby and outdated

  • 40% Work Associates

    stayed on April 21, 2009

    "Disappointing and poor value -spoilt it for me"

    Staff / Food

    Standard of accommodation/uncomfortable bed /poor decor /no shower /generally in need of refurbishment/modernisation

  • 80% Individual Visitor

    stayed on May 17, 2009

    "Very comfortable."

  • 100% Gay Couple

    stayed on May 2, 2009

    "Excellent."

    Very welcoming on arrival, nice friendly staff, excellent service,spotlessly clean. I am very pleased with the hotel and I thank you for your involvement in acquiring my reservation.

    In my opinion, there are none.

  • 80% Older Couple

    from Hull UK, stayed on April 27, 2009

    "Very good"

    Asked for a very early breakfast and recieved it cannot fault the staff who were helpful an polite throughout.

    Bed was very uncomfortable.

  • 70% Older Couple

    from Northants UK, stayed on December 9, 2008

    "ALL OTHER ASPECTS WERE SATISFACTORY"

    WE WOULD NOT STAY IN THIS HOTEL AGAIN DUE TO THE NOISY MUSIC FROM THE NEXT HOTEL WHICH KEPT US AWAKE ESPECIALLY AS MY HUSBAND WORKS FROM 3.00am AND HAD BEEN TO WORK AND WE HAD TRAVELLED FOR 3 HRS AND NEEDED SLEEP ON OUR FIRST NIGHT WHICH WE DID NOT GET. PERHAPS IF THE HOTEL HAD DOUBLE GLAZING IT WOULD HAVE BEEN A BIT QUIETER

  • 50% Older Couple

    from Darlington UK, stayed on July 22, 2008

    No Shower! Only a bath. The first hotel that I can remember staying at without some form of shower or even bidet

  • 90% Older Couple

    from Hawick UK, stayed on December 2, 2008

    "realy nice and relaxing with very helpfull staff"

    overall the hotel was very clean and comfortable the staff was very polite and helpfull.The breakfast was of good selection and varriaty.

    it would have been good to have a change of towels as you had to use the same one for four washes.

  • 50% Individual Visitor

    stayed on September 30, 2008

    "Whilst the staff were great and I feel bad being negative I was glad to leave! The whole room just felt poor quality, the bed uncomfortable and the bathroom dirty."

    Staff were really friendly and willing to help with everything. Good central location

    Bed was incredibly uncomfortable - could feel the springs through the sheets!! The bathroom felt grimey

  • 40% Individual Visitor

    stayed on August 27, 2008

    Breakfast was ok. Convenient for railway station.

    No hot water in shower.

 
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Attractions Nearby

Hotels near University of Chester 0.7m
Hotels near Chester Racecourse 0.8m
Hotels near Speke Hall 9.8m
Hotels near Oulton Park Racing Circuit 11.0m
Chester Racecourse - 0.8m T: 01244 323 170
Chester Golf Club - 1.2m T: 01244 677760
Upton By Chester Golf Club - 1.6m T: 01244 381 183
Vicars Cross Golf Club - 2.6m T: 01244 335595