Guest Reviews of Staying Cool At Rotunda Birmingham - Serviced Apartments


New Street, Birmingham, West Midlands, B2 4PA
5 Star 5 Star Birmingham Hotel
 
Guest Comments

These comments are from previous guests who stayed at Staying Cool At Rotunda Birmingham - Serviced Apartments and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

90%
OVERALL
80% Check-in process
90% Your room
80% Working order of facilities / equipment
90% Order and cleanliness of the hotel
100% Performance of staff
90% Overall experience
100% Overall value for money
  • 50% Individual on Business

    from Bradford UK, stayed on June 30, 2009

    "Had it not being for the above it would have been relatively pleasant. "

    The TV did not work for basic channels like C4. I reported this and this wasn't fixed nor acknowledged the next day.

  • 90% Work Associates

    stayed on June 1, 2009

    "Very good"

    Unique location. Central location. Nice 'retro' feel about the hotel.

    Am sure that could have secured 'extra's' via reception ie drinks , snacks etc. Did miss the mini bar , availability of a breakfast etc & whilst I'm sure that something could have been arranged it is less than evident so you can feel a little isolated from these home comforts so to speak.

  • 90% Young couple

    from Chepstow UK, stayed on December 18, 2008

    The Service at the Rotunda in Birmingham was exemplary, the staff were friendly and couldn't do enough to help us. From the moment we arrived the experience was a pleasent one. When we got to the room we were both stunned by the view, and the facilities were wonderful, comfortable stylish furniture complimented the custom designed decor and we very much enjoyed reading about the design and concept of the building in the information pack provided. All in all the experience was fantastic.

    In the original room we had the fridge was broken, however the staff offered us milk and use of their fridge, as well as providing money when we needed ice. They even offered to get the ice for us, and when a new room became available they moved us straight over.

  • 100% Older Couple

    from Swansea UK, stayed on December 12, 2008

    "A most convenient location, superb well equipped apartment and amazing views. When spending a little more on accommodation one rarely feels it has been worth it - but in this case it certainly is! Extra special in December / Winter I suspect with the Chrismas Market lights etc."

    Excellent room, superb equipment and decor, amazing views.

    Front door phone to reception not working; Dishwasher a bit hit and miss.

  • 90% Older Couple

    stayed on December 9, 2008

    "Excellent central location for main shopping centre."

    Overall, very good accomodation, would certainly recommend. Far more flexibility than that provided by a traditional hotel room.

    Only slight bad point, is there are only two lifts and there can be abit of a wait to get to your apartment. Stairs aren't really practical when you're on the 19th floor and are laden down with shopping bags.

  • 100% Young couple

    from Solihull UK, stayed on January 3, 2009

    "Recommend this to any1!! was a lovely experience and will defo b back in the future!! "

    EVERYTHING! The room..the staff...the whole experience was brilliant!

    None that are worth writing about.... every good point sticks out too much!

  • 90% Young couple

    from Berks UK, stayed on November 26, 2008

    "really enjoyed staying cool at the rotunda, will defo visit again"

    room was great, decor superb, great location

    guests returning to nearby rooms in the early hours were noisey, maybe signs need to be in place advising guests to minimise noise when returning to their rooms. booking info needs more info on where the en

  • 100% Young couple

    from Birmingham UK, stayed on December 23, 2008

    "We've stayed in alot of hotels in Birmingham City centre and this was a great alternative and something completely different and it has the 'wow' factor! I'd booked it as a surprise for my boyfriend's birthday and he absolutely loved it."

    Views of Birmingham City Centre from the apartment especially at night. Loved the design of the apartment as well e.g. colour scheme.

  • 80% Young couple

    from Shifnal UK, stayed on December 15, 2008

    "This was an excellent apartment, ruined through no fault of the company who control it, because of the other occupants in the building. Hopefully there is some way to improve the soundproofing!"

    The beautiful apartment, the view, the location - very central, the oranges!

    The other occupants of the building - pounding music until after midnight and yelling and screaming in the hallways at various points up to 5am. Being threatened with an £8 charge if we took the shower gel away - this seemed petty and given the price of the apartment, should be included.

  • 90% Young couple

    stayed on December 9, 2008

    "Apart from fridge fiasco - great!"

    Quality room - awesome view

    fridge was out of order so had to travel up and down 19 floors to get things!!

  • 100% Young couple

    from Bewdley UK, stayed on December 2, 2008

    "Couldn't have been better"

    Stunning apartment, top-quality fixtures and fittings - amazing really cannot fault it - not in the habit of writing reviews, but this place is exceptional

  • 80% Individual Visitor

    stayed on December 1, 2008

    "Unique building. Very much worth a second visit which I will do with my family"

    Unique building , location & views. Good value. Decent specification of the Penthouse suite for the price. Ideal location for visitors wanting to explore Birmingham at their leisure & in their own timescales.

    Had the feelingwhich I guess is part of the experience & it could have been misplaced in actual fact of slight discomfort that if anything problematic occured with facilities or the room then availability of staff would be in short supply

  • 100% Young couple

    from Bolton UK, stayed on November 30, 2008

    "just excellent"

    the apartment style and the location where second to none. Right next to the Bullring @Birmingham although this didn't damage the experience only enhance it. Would definitely stay again and use "urban splash" supported serviced apartments again. The booking process was superb as we also had personal contact from the hotel of confirmation, room style and what we could while there. great.

    none it was great experience from booking through to leaving!

  • 100% Older Couple

    stayed on November 29, 2008

    Amazing views over the city. Spacious, clean, well appointed apartment

  • 90% Older Couple

    from Ashbourne UK, stayed on November 26, 2008

    "WOW!!! Staying Cool at the Rotunda has put alot of Birmingham Hotels and other apartments to shame, a fantastic apartment with great views of the city and five star facilities! The late checkout was a real bonus. Thankyou for a fantastic overnight stay, I just wish it could have been longer. "

    Mattress extremely comfortable, very clean, fresh oranges and coffee much appreciated! Bose ipod dock very usefull. Late checkout was a real bonus.

    Wardrobe doors were very difficult to open due to slim and solid nature of door handles. When shower was in use a lot of water sprayed out onto the floor as the screen isn't very wide. No microwave despite description saying there was one.

  • 100% Gay Couple

    stayed on November 26, 2008

    "Great views and handy location, although the evening entrance getting into the Rotunda was awkward - excellent though and we will definitely come again....thank you"

    Great accomodation

  • 90% Older Couple

    stayed on September 30, 2008

    Great apartment with fantastic view. Very quick to check in & out.

 
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Attractions Nearby

Hotels near The Bull Ring Shopping Centre 0.1m
Hotels near Birmingham New Street Railway Station 0.1m
Hotels near Birmingham Hippodrome Theatre 0.3m
Hotels near Birmingham Back to Backs 0.3m
The Electric Cinema - 0.2m T: 0121 643 7879
Thinktank - 0.5m T: 0121 202 2222
Birmingham Sealife Centre - 0.7m T: 0121 643 6777
Edgbaston Golf Club - 1.5m T: 0121 454 1736