Hilton East Midlands Airport Reviews and Comments from Previous Guests

Guest Comments

These comments are from previous guests who stayed at Hilton East Midlands Airport and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

80%
OVERALL

80%	Check-in process
80%	Your room
80%	Working order of facilities / equipment
80%	Order and cleanliness of the hotel
70%	Performance of staff
80%	Overall experience
80%	Overall value for money

80% Visitor
from Hove UK, stayed on January 14, 2010

"Excellent value for money"

Very nice room. Evening meal good.Restuarant staff were good.

Not sure if it was only my room but the air vent in the bathroom was hissing permanantly. I dont like the air conditioning units in the rooms as they are always noisy. I don't expect to have to cut and toast my own bread for breakfast at a good quality hotel
100% Older Couple
from Ely UK, stayed on August 31, 2009

"Excelllent"

Top class service from all staff
90% Older Couple
from Wakefield UK, stayed on November 7, 2008

"Very good"

Comfort, food and service. Used park and fly service which was excellent for our requirements.
70% Work Associates
from Silverstone UK, stayed on September 9, 2008

Food and drink in the hotel was extremely expensive. As the location of the hotel was 'remote' it meant that in order to eat anywhere else you would need a taxi so I guess the hotel is cashing in on that fact, not good.
80% Family with older children
from Bournemouth UK, stayed on June 22, 2008

Good sized family room

Family room requested via online booking - this request not passed to hotel. Luckily, staff available to configure room on our arrival.

Guest Reviews of Hilton East Midlands Airport