These comments are from previous guests who stayed at Hillcrest Guest House and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 80% | Your room |
| 80% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 80% | Performance of staff |
| 80% | Overall experience |
| 90% | Overall value for money |
from Glasgow UK, stayed on December 17, 2009
stayed on October 30, 2009
"Good"
Within easy walking distance of York centre and visitor attractions. Quiet location with parking. Pleasant friendly staff. Clean room.
None really - tv could do with remote control.
from Gentofe DK stayed on April 21, 2009
"Overall a really good weekend stay. Good food, nice room, friendly staff, good location - walking distance to the centre of york. I would recommend this hotel/B&B."
Friendly staff, clean modernized/renovated room. Good breakfast.
Room was a bit small, but not an issue when only staying for the weekend.
stayed on February 23, 2009
"An excellent place to stay."
Loved the room, staff were very friendly and helpfull, breakfast was great and all excellent value for money.
Wi-fi signal very weak from my room, it kept dropping out.
stayed on February 16, 2009
"Worked well for my requirements,would certainly use again. "
Welcoming and friendly hosts, clean, modern facilities, freshly cooked breakfast.
Room small and a little cold, but very cold weather.
from Meols UK, stayed on December 11, 2008
"A great time was had by all"
My daughters and I found the boarding house very comfortable and the lady in charge was very couteous. She had a new man helping her and he was lovely and cooked a great breakfast we were his guinea pigs !! All in all would definitely recommend
from Whitchurch UK, stayed on October 30, 2008
Superb B&B - would heartily recommend it.
Some details that we entered onto the website did get passed on to the hotel owner who was therefore unaware of some important points - eg that we were to arrive at about 7.30 pm and that we had children. To avoid this in future I would probably call the hotel directly myself.
from Royston UK, stayed on September 29, 2008
"Enjoyed visit to York, my other half was more upset with the state of the room."
Full English breakfast good start for the day, landlady helpful with town events. Parking available, very useful in York.
Door off into shower room, wall paper badly hung, no bedside lamps, on bringing this to the notice of landlady apology given and lamps provided. She accepted room was sub standard.
stayed on July 24, 2008
Lovely friendly people, who can't do enough for you
In the middle of renovating, so most of the hotel was a bit lack lustre, but they're working on this.
from Cambridge UK, stayed on September 9, 2008
"Very enjoyable. Relaxed friendly atmosphere."
Close to York City Centre. Parking available. Breakfast, excellent. Friendly service.
En-suite facilities very small and cramped difficult to brush your teeth without hitting your head on the glass shelf over wash basin. Having said that however, the shower was good and worked well, as did the loo. Therefore we would judge the facilities to be adequate.
stayed on June 11, 2008
"It's a cute bed and breakfast which is very close to the city centre, but far away enough so as not to get the city noise. The value for money is fantastic. I really enjoyed my stay and would definitely come back."
Very friendly staff who really care. The hotel feels more like a home than a hotel.
One bathroom per floor, however it seemed to satisfy everyone without any hold ups.
from London UK, stayed on August 24, 2008
"happy"
Friendly and helpful
Shower had very small stream of water
York Hotel Reviews & Booking 0.3m
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Hotels near National Railway Museum 1.0m
Hotels near York Racecourse 1.0m
Hotels near York St John University College 1.1m
Hotels near University of York 1.3m
City Screen Cinema - 0.7m T: 01904 541144
York Golf Club - 6.7m T: 01904 491 663
Cocksford Golf Club - 10.5m T: 01937 834253
Wetherby Race Course - 11.2m T: 01937 582 035
"Good value for money"
Convenient to station and city centre. En suite appears quite recent and in excellent condition.