These comments are from previous guests who stayed at Lloyds of Chester and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 70% | Your room |
| 80% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on November 29, 2009
from Lancaster UK, stayed on September 11, 2009
"Pleasant hotel a short walk from the centre of town but near railway station. Appeared recently refurbished to a good standard. Very attentive, friendly and co-operative owner. Good value for money, better than the nearby anonymous chain hotels."
Good location, neat and tidy, helpful owner.
awkward car parking down a back street, bathroom 'module' tight for space but perfectly adequate.
from Newcastle-upon-tyne UK, stayed on October 7, 2008
"The hotel looked appealing - the gust house part was no where near the same standard."
The main hotel seemed clean and inviting but we stayed in the guest house next door. The breakfast was good.
Main hotel: short staffed during breakfast. Guest house family room: smelly, poor furnishings, poor washing facilities, luke warm water, no heating.
from Bishop auckland UK, stayed on October 14, 2008
"a very enjoyable stay, "
staff very helpful, comfortable stay, near station
from Prestatyn UK, stayed on September 15, 2008
"We were most satisfied with the standard facilities, the breakfast and the service we received and would certainly use the hotel again."
Excellent reception by the owner of the hotel and this continued throughout our stay. The room and facilities were very clean and well presented. The shower room/toilet, although in fine order, was somewhat cramped and a little dificult and uncomfortable to use by anyone with restricted mobility.
Parking space was extremely limited.
from Kendal UK, stayed on August 27, 2008
Staff were excellent,slight problem with room availability on arrival but helpfulness of staff more than compensated for that,will definitely stay again
from Irvine UK, stayed on August 26, 2008
"My wife and I have stayed in many 4 & 5 star hotels in the past. We were quite suprised by the freindly manner of the staff on our arrival they made you feel at home right away. There was nothing that was to much for them to make your stay happy and enjoyable."
We found the staff very freindly and most helpful in assisting us to enjoy our stay in Chester. The food and service were excellent, as was the manner in which the room was kept during our stay.
The only bad point was the lack of parking.
from Worcester UK, stayed on February 23, 2008
"Our stay was ok good job it was for only one night as it was noisy, not very clean and room was small. Didnt look alot like it did on internet at all really. Shame as it was booked for an anniversary stay."
The room and bathroom was very small. Also not to happy about marks on bedlinen looked a little dirty.
from Rhyl UK, stayed on June 3, 2008
"very good"
me and my husband had a very pleasant stay would stay there again
stayed on June 3, 2008
Clean room, friendly proprietor, good breakfast
Tiny bathroom, limited parking, no external phone in room.
stayed on June 2, 2008
"an agreable stay, near to the station and to the town centre."
nice and large room fine breakfast
small bathroom
from Salford manchester UK, stayed on May 14, 2008
"Our stay was very good we really enjoyed the weekend and everything went really well especially the accommodation and the location was a really good choice."
Very nice, clean, comfortable and friendly and only a short walk into the town centre.
Nothing
from London UK, stayed on April 16, 2008
Hotel was spotlessly clean and staff were friendly
En suite facility was v small, which was not a great problem with our 1 night stay but would be an issue if you stayed longer, and doors throughout hotel seemed to slam a lot.
from London UK, stayed on April 15, 2008
"Good accomodation"
Double bed
Breakfast area cold
stayed on February 13, 2008
Very clean and well maintained. Friendly staff - excellent breakfast
Parking cars could be an issue - limited area for cars
stayed on April 4, 2008
pleasant and friendly staff made us feel welcome. convenience to city centre.
no complaints
stayed on January 31, 2008
"Generally, Lloyds was a pleasant experience, the staff were courteous and attentive and responded without delay at requests to fix things. It's in a good location if travelling by train, but not so good if by car as there is little parking. The bathrooms/shower rooms are curious plastic rooms which are barely big enough to squeeze into. However for the price I would think twice about staying there again with others, however it was good enough for my stay."
Large room, comfortable bed, flatscreen television.
Heating didn't work very well and wasn't available all day it was 4c outside, shower bracket was broken and the hotel bar was closed as it didn't have a licence and the promised wireless broadband wasn't available.
stayed on February 20, 2008
The hotel was excellent and very clean and only 5 minutes from the town centre. All the staff were very friendly and helpful. The room was fantastic although the bathroom was a bit of a squeeze as my boyfriend is quite tall! but this did not affect the enjoyment of the stay in any way. There was a good choice for breakfast.
stayed on February 19, 2008
Really lovely staff & the best cooked breakfast! Very nice, clean hotel with nice decor.
The bathroom was very nice & clean...but very very small!
stayed on February 8, 2008
"For the price one could not expect more was ideal for a short break,heating must be working if they expect to keep clients returning"
Friendly staff,excellent management good food,clean rooms
Rooms freezing,no heating only one coathanger
from Liverpool UK, stayed on November 13, 2007
"The reason for me booking this accommodation was for my husbands birthday, We went with my friend and her husband. To make the booking was very straight forward. It was are first stay in Chester and it will not be are last. The accommodation was great the staff was very friendly they couldn't do enough for us. the hotel is right by the train station and right by the town. We will stay here again."
The accommodation was very pleasant it was all brand new, nice modern and light and airy.
stayed on November 21, 2007
"The room was lovely, but the ensuite was very small. We enjoyed our stay overall but the lack of sleep from other guests arguing into Sunday morning was annoying."
The staff were very friendly and made us feel very welcome. The room was clean and the leaking cistern was dealt with promptly.
The only down side of our stay was other guests staying on our floor who were arguing and slamming doors for over an hour at 2am in the morning. We did hope someone from reception would have asked them to be quiet but it continued.
stayed on December 13, 2007
Stayed overnight for our wedding anniversary, lovely room, very clean, staff welcoming. excellent breakfast.
i was dissapointed on the friday night as we had been out for a meal and thought it would be lovely to have a drink at the hotel as the weather was so bad, there was very little stock in the barr my husband had a can and i had bottle of lager. nothing else available. Although the hotel was lovely and warm the bar area was really cold, no lights on and unwelcoming.
from Newcastle, staffs UK, stayed on November 7, 2007
"We would probably not choose this hotel as a location to stay in the future, although the hotel was clean,and obviously had a lot of money spent on it in recent times and the staff we're friendly. The ensuite units let the place down, not for us."
Friendly staff, warm clean accomodation 10 min walk to town centre, overall good value for money.
The en suite facility was,different. One of those purpose built units installed in the room, this was not to our liking and was cramped.
from Driffield UK, stayed on November 21, 2007
"Very good location and more than adequate accomodation."
The owner was extremely helpful and very friendly. We were made to feel very welcome.
stayed on December 7, 2007
location -m close to city centre
the toilet/shower -very crampted
from Stoke on trent UK, stayed on December 6, 2007
Nice and clean
Very small bathroom
stayed on December 19, 2007
"Very good and would recommend it, but I strongly suggest they sort out the heating during winter months"
Great reception and very friendly staff. We were made to feel very welcome. Easy access to local car park as well which was very cheap
The building was stone cold when we arrived as they only turn the heating on after 18.30. It was pretty cold all through our stay. Tiny bathroom was also a bit of a let-down, but for only 1/2 nights this isn't really a problem.
Chester Hotel Reviews & Booking 0.5m
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Hotels near University of Chester 0.6m
Hotels near Chester Racecourse 0.8m
Hotels near Speke Hall 9.7m
Hotels near Oulton Park Racing Circuit 11.1m
Chester Racecourse - 0.8m T: 01244 323 170
Chester Golf Club - 1.3m T: 01244 677760
Upton By Chester Golf Club - 1.5m T: 01244 381 183
Vicars Cross Golf Club - 2.7m T: 01244 335595
"Despite the above very hard to argue that we didn't get value for money"
Attentive staff,nothing to much trouble. Clean. Good breakfast. 5 mins walk from city centre Excellent value for money
Creaking floorboards! Limited car parking spaces. Very small bathroom