These comments are from previous guests who stayed at Southcrest Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 70% | Your room |
| 60% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 60% | Performance of staff |
| 70% | Overall experience |
| 70% | Overall value for money |
from Dundee UK, stayed on March 3, 2010
from Reading UK, stayed on October 20, 2009
"Very happy, took a buisness card and will stay again."
Very friendly staff, breakfast was excellent, the hotel was right on the beach in the heart of the illuminations and only took familly and quiet people. not loud or noisy teenagers.
none really apart from small room and limited parking but thats just me trying to fill this box.
from York UK, stayed on August 14, 2009
"very enjoyable"
great breakfast and friendly welcome
the bed was a bit lumpy and uncomfortable
from Nr rugeley staffordshire UK, stayed on June 23, 2009
"Very enjoyable."
Comfortable Bed, Great Breakfast, Good hosts
Extractor fan on in next room kept awake for a while.
stayed on September 5, 2009
"beds rocked no legs fire alarm went off all the time as rooms have no ventilation breakfast supose to be 830am to 930am you get it at 9am to 930 not very good if you are leaving early and they wont do it earlyr we payed 28quid a night you could get alot beter for your money elsewhere and cheaper "
stayed on April 8, 2009
"me and my friends enjoyed our stay and would return to the hotel"
the staff were very friendly and the hotel was good value for money
the only negative point is the rooms weren't very big
from Chatham UK, stayed on April 7, 2009
"the owners of the hotel were very nice we would stay there again"
great location,and great food.
none really that comes to mind.
from Newcastle on tyne UK, stayed on April 15, 2009
"food good but would not go back"
very clean toliet and shower could have been biger
had to pay 4 pounds a day for sea veiw and 4 pounds for payiny with visa debit card
stayed on August 3, 2009
"Ok but wouldn't stay again"
Annoyed that they charged us a 2.00 credit card surcharge on the deposit and then again on the balance, this was not clearly stated on website. Although they did refund the second charge when I complained. I always understood businesses could not surcharge debit cards?
stayed on June 5, 2009
room was far to small for 2 adults and a child.
stayed on January 3, 2009
"ok but not my cup of tea"
friendly
beds to soft, no entertainment for new year celebrations.
from Bristol UK, stayed on August 12, 2008
"Really enjoyed our stay at this hotel. Ideal for local attractions + town shopping centre. Many thanks to all concerned for making a good week-end."
Everything was good, Pleasant staff/owners, polite, courteous + helpful. Room was everything needed for our stay. Food very good.
stayed on August 26, 2008
"very relaxing"
excellant food and good hosts nothing was too much very helpful
stayed on May 13, 2008
location & parking availability
Where to start & end .... very worn look , uninviting entrance, lots of upgrading required , standards of cleanliness need to be addressed. 1 plus point was the owners who were friendly, and the food was fine, although pretty basic & not exactly plentiful.
stayed on November 4, 2007
friendly staff and clean, good breakfast
room very small
from Basildon UK, stayed on October 29, 2007
"excellent breakfast. Ideal place to stay if like us you just wanted a room to sleep in. Hosts were excellent"
very convenient for everything. Parked the car for the 4 days we were there
bottom double bed of the bunk beds has a very poor mattress on it.
from Nottingham UK, stayed on October 20, 2007
"Place was nice, clean and tidy in a great spot and the owners were friendly and welcoming. Would recommend the place to friends and family."
Very friendly couple who owned the place
stayed on January 4, 2008
was satisfactory
stayed on October 5, 2007
"whilst the hospitality and service was very good,the hotel was way below what we expected,ie noisy extractor fans in other rooms,noisy guests at two or three oclock in the morning,cramped rooms not big enough for two sharing,dirty carpets in entrance and room,all in all not value for money"
hospitality ok breakfast very good
worst bed ever slept in rooms too small for double accommodation
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nice friendly welcome and very comfortable. will be booking again