These comments are from previous guests who stayed at the The Claremont and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 90% | Your room |
| 90% | Working order of facilities / equipment |
| 100% | Order and cleanliness of the hotel |
| 90% | Performance of staff |
| 90% | Overall experience |
| 100% | Overall value for money |
from Saffron walden, essex UK, stayed on March 16, 2010
stayed on February 21, 2010
"Very good. A nice experience"
Scrupulously clean and tidy rooms. Well furnished, friendly and attentive staff and an excellent breakfast. Fairtrade supplies and local produce a nice touch too.
Absolutely none. Would stay there again
from Ipswich UK, stayed on February 13, 2010
"Very pleasant relaxed experience. Many thanks. "
Clean, friendly, good decor.
Not enough tea bags! :
from Surrey UK, stayed on February 9, 2010
"Cannot say more than - I will be staying at this hotel again, and recommending it to my friends. Have found a little gem."
Cleanliness, excellent food, comfortable room, very friendly and helpful staff.
from Leicester UK, stayed on January 19, 2010
"Lovely to be in Bournemouth in familiar environment surrounded by lovely memories "
Thank you to Scott and Alan as we really feel at home x just wised we had said goodbye!
stayed on January 8, 2010
"Overall an enjoyable stay"
Excellent breakfast, friendly staff, wi fi works well.
The position of the tv in my room gave me a kink in the back of my neck
from Plymouth UK, stayed on December 22, 2009
"great we always stay there if we can its very busy "
easy to get to , parking outside ,good hosts
from Hertford. UK, stayed on December 9, 2009
"Comfortable, pleasant despite the weather."
The hotel and room was very clean. An excellent breakfast with good quality produce used. All of the staff were very friendly and helpful.
Nothing to note here at all. We had a very enjoyable stay in every respect. Good value for the money
stayed on December 2, 2009
"Generally, we had a very pleasant stay at the hotel, but would have preferred a better shower and warmer room."
Excellent service: friendly and professional. The room was comfortable and we appreciated having lots of storage space.
The room was a little cold, as there was only a small radiator near the door. The shower control was not very responsive to changing temperature, so I nearly scalded myself on a couple of occasions whilst trying to adjust it.
stayed on November 28, 2009
"We would highly recommend the Claremont : "
Warm friendly welcome , lovely room, breakfast was nice and hot, room was clean. nice shower, comfortable bed :
Nothing was bad
stayed on November 28, 2009
"A small and friendly hotel."
A friendly attitude from the owner.
from Whitstable UK, stayed on October 30, 2009
Lovely, well decorated room. Friendly, personal service
from Burton upon trent UK, stayed on September 20, 2009
"We enjoyed our stay here."
Excellent breakfast. Lovely bedroom. Nice decor. Friendly staff.
Shower cubicle was a bit cramped and could not stop shower dripping. Some mould in cubicle.
from Sittingbourne UK, stayed on September 3, 2009
"A hotel with a very relaxing atmosphere. The obvious pride of the management in their hotel and their willingness to please their guests."
Overall cleanliness of the room and hotel in general. Location. Breakfast. staff.
None really, although en-suite was a bit cramped.
from Halesowen UK, stayed on August 3, 2009
"Good, would stay there again."
Very pleasant hotel, good location, good service.
Non really, perhaps bigger car park.
from Preston UK, stayed on August 24, 2009
"A very clean and friendly hotel. Very handy location for walking into town and beach. Food excellant. "
Room cleaned daily Fresh towels daily Excellant breakfast Great hospitality
stayed on August 14, 2009
"very nice"
attractive hotel, decor very nice
a little bit short of shower gel
stayed on November 9, 2009
Good location
1. Noise nuisnace, particularly at night when other guests were in and out of their rooms, doors and floor boards creaking, could hear guests talikng in their rooms, could hear guets using toilet/bathroom facilities.. 2. Staff member serving breakfast spoke to me in a rude manner in presence of other guests.
from Koeln DE stayed on June 2, 2009
"Very pleasant, we'd definitely stay in the hotel again."
Very friendly owners/staff, spacious room, good bed and good shower, clean, nice Full English breakfast, no problems with parking the car, quiet but comparatively central location.
stayed on June 2, 2009
"We thoroughly enjoyed our stay at the Claremont Hotel. Food was great. Good comfortable bed. No bath in bathroom but good shower."
Good Hotel, very clean.
from Aylesbury UK, stayed on March 18, 2009
"I am a fussy person when it comes to hotels but I would thoroughly recommend this one. There are excellent online reviews for this hotel and in the hotel's dining room there are countless 'thank you' cards from other happy travellers which speak for themselves. "
We stayed in the superior double room with ensuite which has a double bed and a single bed. It is a spotlessly clean hotel, breakfast is cooked to order: using some locally sourced produce, fairtrade coffee, and a vegetarian choice too, and nothing is too much trouble. There is attention to every detail and you are made to feel very welcome. There is a small bar menu for an evening snack such as jacket potatoes, and the bar is open early evening only not Sundays but you can use the room for sitting and reading. There are many restaurants in walking distance and a small supermarket at the end of the road. There are a few parking spaces you are given a parking permitprovided in front of the hotel which seemed to be enough as we always managed to park there.
If I really had to search for a bad point it would be that the ensuite door glided rather than shut and left a gap when closed. I'm sure this is a space problem but it reduced privacy. However it is such a small point and we just accepted it.
from Hornchurch essex UK, stayed on March 24, 2009
"Better than we hoped for. Would reconmend this hotel to anyone for a bed and breakfast stay. "
Very good breakfast. Efficient and friendly staff. Very clean rooms with good facilities. Very good large flat screen TV in our room.
from Shepton mallet UK, stayed on February 23, 2009
"Overall good value for money and good location for town, beach etc. Staff very helpful and friendly."
Very clean. Bar and breakfast area very nice. Breakfast very good. Generally nice and quiet.
Standard of fittings in en-suite was a bit dated. Shower affected by water supply and not very powerful. Squeaky floor boards!
from Bristol UK, stayed on February 17, 2009
"All in all a wonderful break, can't wait to stay at the hotel again."
The hotel was extremely clean and well decorated. The breakfasts were freshly cooked and nothing was too bother for the owners.
stayed on December 20, 2008
"A nice hotel and good value. We would certainly look at using this hotel again in the future"
Good location, clean and tidy. Freshly cooked breakfast included.
from St albans UK, stayed on November 11, 2008
"Excellent-really enjoyable!"
Excellent service/friendly staff/excellent hot breakfast
from Frome UK, stayed on November 24, 2008
"we will definatly be staying at this hotel again in the future,due to the helpfulness and friendlyness."
The hosts at the hotel couldnt of been more helpful, any time of the day and the breakfast was brilliant, and service was excellent
from West sussex UK, stayed on March 14, 2008
"Having taken the chance to book on the internet this review service helped us choose the Claremont. We were certainly very happy with our choice and made to feel most welcome by Scott and Alan. I would certainly recommend the hotel and already have - so I hope they take up chance for a visit. The situation of the hotel makes the town very accessible. We hope to book again in the summmer and get to check out more of the coastline and beaches."
The welcome feel the minute you walked into the hotel. The comfort and cleaniness of the rooms and the decor. Excellent breakfast and service.
from Penkridge UK, stayed on July 5, 2008
"A very relaxing experience"
Clendliness, friendly staff, lovely breakfast
from Leicester UK, stayed on April 30, 2008
clean rooms and helpful staff
late breakfast times
from Manchester UK, stayed on April 23, 2008
Friendly, relaxed atmosphere - very welcoming! Great location and off street parking which was very much appreciated.
Not much really - it did the job!
stayed on April 22, 2008
"We all agreed that it was a good hotel. Good location for seafront for pre breakfast walks as well as for the Bournemouth Iinternational Convention Centre where our Christian Convention was being held and just a 5 minute walk downhill. Also near to cafes and the main shopping centre, about 15 minute walk "
Extremely friendly welcome. Staf willing to oblige with queries and special requests. Food very good. Temperature just right throughout
stayed on April 16, 2008
home from home ,very relaxing,great food ,great hosts
from Tidworth UK, stayed on February 1, 2008
"I cannot answer what I would like to have known beforehand, I always wait till i arrive and hope that it is reasonable accommodation and at the very least value for money. If it turns out better than my base expectations then it's a bonus, which in this case it was."
The owner/staff were so friendly, couldn't do enough for their guests. Room was very clean & tidy, nicely decorated. Great fresh choice of food served for breakfast.
from St.albans UK, stayed on March 26, 2008
"Pleasent, friendly & comfortable"
Friendly welcome. Tastfully decorated. Comfortable beds. Excellent breakfast freshly cooked to order. Evening meal also cooked to order.
None at all.
from Wexford IE stayed on October 23, 2007
"Great service and friendly staff. I always say if i enjoyed a film i go back and see it again. Same with this hotel, i would go there again."
Perfectly located for what i had to do over weekend. Greeted well and breakfast was great.
stayed on June 27, 2007
location
stayed on May 16, 2008
El desayuno era correcto y bastante bueno. El personal es agradable. La habitación estaba limpia y bien situada. Eso si, un poco carillo.
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"excellent, will be staying here again"
This hotel was excellent, breakfast the best we have had in a long time
could not find anything bad to say