These comments are from previous guests who stayed at Melbourne Arms and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 70% | Your room |
| 80% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on September 16, 2009
stayed on September 14, 2009
Friendly staff and clean room
from Houghton-le-spring UK, stayed on August 26, 2009
"very good quality indian cusine with a bed for the night,brilliant idea."
Fantastic food at a very reasonable price and staff that couldn't do enough to help.Beer garden was brilliant and very welcome in the summer evening heat,good child facilitys in the large garden too.We had a trailer with three bikes on and had no problem with parking or safety issues.
Only booked to stay one night!!
from Kidderminster UK, stayed on August 18, 2009
"Would have been excellent all round apart from the breakfast which really let the place down. Would certainly use the bar and resturant for dinner/lunch and would stay over night again, but would pass on the breakfast."
Lunch ane evening meal very good quality. All the staff were helpful, efficiant and very well mannered.
The breakfast was a real let down. Poor quality, small portions, no choices.
stayed on August 4, 2009
"Good"
Excellent indian restaurant, good customer service
Bedroom needs to be refurbished/cleaner
from Kings lynn norfolk UK, stayed on June 12, 2009
"good time and great indian food"
nothing was to much trouble everybody was very attentive great stay
from Peterborough UK, stayed on May 12, 2009
"Very good"
Friendly staff and excellent restaurant
from Peterlee UK, stayed on April 14, 2009
"Superb"
Made to feel very welcome, had a fantastic evening meal. Would definatley stay again.
one choice of cereal with breakfast my only down point.
stayed on March 24, 2009
"We were made to feel welcome and stay was comfortable."
Staff were very polite and helpful, food excellent, and general surroundings excellent.
Building is in need of some updating, but this is purely due to the buildings age.
from Consett UK, stayed on March 24, 2009
"I had a great stay in this part of the uk and felt lucky to have picked out this this particular Hotel. "
The staff were very friendly and accommodating and kept the premisis up to scratch. In this hotel i found the cuisine fantastic Indian cuisine and ammongst the best in the UK. They served a good pint also.
stayed on March 3, 2009
"Good overnight."
Well located, reasonable price
Flush on toilet broke.
stayed on September 25, 2008
"Enjoyable, comfortable, and excellent value for money. A well run hospitality business. I would have no hesitation in staying here again. I may even bring my wife!!"
On arrival Staff welcomed me by name and were very helpful. The room, although basic, was well equipped with en-suite, etc. and it was clean. Complementary beverage-making facilities, toiletries, etc, were appreciated. For
For a no pretentions B&B over a pub and restaurant there were none.
from Ingham, lincoln UK, stayed on August 12, 2008
"Lovely time and excellent surroundings. Staff excellent so welcoming and helpful."
Staff were warm and welcoming, nothing too much trouble. Cobra on tap
decor a little dated in places
from York UK, stayed on July 4, 2008
Staff were great. We appeared to be staying in a tree house/at the top of a fire escape. Bed was very comfy.
No blind to stop daylight coming through frosted glass of the door. Difficult to get the blind down on the velux window. Terrible stench of garlic from the kitchen came up through the plumbing in the bathroom.
stayed on June 9, 2008
"very good restaurant and enthusiastic staff"
excellent staff
Rooms could be slightly cleanerdead flies on windowsills etc
stayed on May 16, 2008
"Good location. I would be prepared to pay more for updated furnishings etc. "
Overall friendliness, evening meal
General shabby appearance of interior. Breakfast
from Havant UK, stayed on May 16, 2008
"Very good - will book again"
Very friendly staff
None
stayed on April 21, 2008
The hotel was clean and tidy and friendly and the restaurant was superb with an excellant varied menu, the breakfast was also good with a good cup of coffee!
Unfortunatly the cctv was useless at night as they turned all the lights off so nothing could be seen!
stayed on April 4, 2008
"A very enjoyable stay and excellant staff. Only let down by poor maintenance."
Friendly staff and good atmosphere.
Shower not working and skylight blind broken.
stayed on March 31, 2008
"I enjoyed a most comfortable stay & staff made me feel personally welcome, indeed honoured ! The restaurant has the most superb, subtle range of Indian Cuisine I've tased in a long while & the whole experience made for a most uplifting stay, so I look forward to an encore soon!"
Wonderful warm welcome & most enjoyable atmosphere. A lovely view from the room I stayed in !
Liked nearly everything - just could improve with a kettle that keeps its lid on !
stayed on March 2, 2008
"Staff at the hotel were obliging and courteous. The restaurant was very nicely laid out, and the Indian food excellent. The bedroom was small and in need of modernising, but clean,and its facilities were adequate for an overnight stay. The corridor outside the rooms smelled a little musty."
Friendly staff and good Indian Cuisine
Accommodation a bit shabby although clean. A damp/must smell in corridor of hotel rooms.
stayed on March 18, 2008
"Hotel was off the beaten track but the food was very enjoyable."
Indian Food
from Lee-on-the-solent UK, stayed on February 22, 2008
You can't really fault accommodation when it's over a great Indian restaurant! Big car park & friendly staff.
Small room - but it did all it needed. Walls a bit thin!
stayed on December 14, 2007
"The service was great and the stay a pleasure. everything we expected and wanted."
Quiet and convenient
The entrance door at bottom of stairs
from Midsomer norton UK, stayed on December 5, 2007
"I had a smashing evening with my son. It was only a stop over as he had an International football trial on the Sunday. Everything was just right"
The Indian Cuisine was right up my street!
from Mount keira, nsw AU stayed on October 23, 2007
"All the factors listed under what we liked about the place add up to a quite positive view. The place has a nice, relaxing feel to it, perhaps conducing to chilling out there for a longer time."
General attentiveness of staff; joviality of the owner; excellent location adjacent to Derbyshire farmland. Nice heritage building touches around the site. Good wi-fi service. The restaurant food and service was very good. Easy and interesting walk back into town of Melbourne. Well located for getting out an about by car to other nearby villages.
There were a surprising number of large, old cobwebs, admittedly high up, but still should have been spotted and removed. Outdated lighting and fixtures, one needed some attention during our stay. A few too many squashed insect remains around the ceiling. All this means that a thorough, deep cleaning is needed, but the routine cleanliness and orderliness matters were well handled.
stayed on October 8, 2007
"Disappointed with accommodation, but staff were friendly and polite."
Derby Hotel Reviews & Booking 7.2m
Nottingham Hotel Reviews & Booking 14.9m
Leicester Hotel Reviews & Booking 17.6m
Hotels near East Midlands International Airport 4.5m
Hotels near Donington Park Race Track 5.4m
Hotels near Donington Park Exhibition & Conference Centre 5.4m
Hotels near Derby County FC - Pride Park Stadium 6.6m
Breedon Priory Golf Club - 1.7m T: 01332 863 081
Donington Park Racing Circuit - 5.4m
Willesley Park Golf Club - 6.1m T: 01530 414596
Burton On Trent Golf Club - 6.4m T: 01283 568 708
"Good value, met my needs."
Inexpensive, clean and tidy, quiet location, friendly staff, good Indian restaurant on the premises. Very convenient for Donington Park or East Midlands Airport.
Some noisy plumbing.