These comments are from previous guests who stayed at Hamilton Court Guest House and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 70% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on December 23, 2009
stayed on October 1, 2009
"A very pleaseant hotel to stay in and can be recommended for anyone having a short break in Chester. Good value for money and very comfortable. "
Recieved an upgrade on room for the price of the original Hotel was well situated for all amenities although it was off the main thoroughfare thus much quieter. Well looked after and breakfast was of very good quality. Plenty of parking adjacent to the hotel.
When busy the service at breakfast was a bit eratic although the waitress did her best to accomodate everyone. Television in the room only had 4 channels, one of which was in Welsh.
stayed on August 18, 2009
"Would have expected a higher standard for four star establishment."
Good cooked breakfast, although service a bit slow and perhaps a little too informal. The premises were generally clean and tidy.
Terrible Shower. Bathroom could do with refurbishment.
from Ramsey UK, stayed on June 30, 2009
"This was a pleasureable overnight stay and smashing breakfast"
We were given a 'free' upgradem on arrival
stayed on May 5, 2009
"very poor - would never recommend this hotel"
\none
extremely poor welcome from staff; bad service at breakfast - some people had to wait for a table, too few staff on duty; little choice and cooked breakfast was very limited; bed was not properly made; booked a double bed but it was not full double size
stayed on April 16, 2009
"We would have no hesitation in recommending the Hamilton Court for a short stay break."
Comfortable room and good shower and the breakfast was good.
Not really a bad point but we could have done with a bit more local information - maybe a city centre map showing car parks and information on the local buses and sightseeing bus.
from Ilkeston UK, stayed on March 24, 2009
It was all excellent, the staff where very helpful and nothing was too much trouble would stay here again
from Bradford UK, stayed on March 18, 2009
"Very good, will stay again in future"
Staff extremely helpful and friendly
stayed on February 21, 2009
"I'd recommend this hotel to anyone."
Very clean and friendly even by my high standards!
from Ryde UK, stayed on April 24, 2008
"excellent stay comfortable beds and hotel."
the staff and owner where very friendly, we had access to the bar and could help ourselves and were trusted obviously we had to pay but one would never abuse the services of such a friendly guesthouse.
unfortunately I was kept awake for some time due to the room next door no ones fault but could clearly hear the covortings of other room and was very embarrassing due to having a 7 year old child in the room . nothing that could have been done, but maybe should look at the noise pollution obviously due to thin walls. no other problems.
from St albans UK, stayed on July 1, 2008
Exceptional service! Was a great pleasure to stay at Hamilton Court. It was my hen party and I was treated as a very special guest.
Shower did not work in my room.
from Stockport UK, stayed on April 23, 2008
It was very clean and the staff were lovely and friendly. The four poster bedroom was georgeous.
from Stone, staffordshire UK, stayed on February 22, 2008
"The whole experience of staying there was great. I would recommend it people. It was very easy to find, and very close to the shops. It took about 10 mins to reach the edge of Chester town which was great because if i had drove it would have took longer due to the bridge being out of use. The woman who ran it is really friendly, and made us feel really welcome."
The room was spacious, and the breakfast in the morings was great. The woman who ran the hotel was really friendly and i would be happy to go back again.
I can say that there was nothing that i didnt like about the hotel. My car was parked over the road so i could see it to give me peace of mind.
stayed on July 28, 2008
"average"
friendly atmosphere clean all over
waiting for our breakfast after being told we needed to be at breakfast between 8am and 9 am
stayed on April 20, 2008
"Good clean accomodation,excellent breakfast.Slightly overpriced."
from Newcastle upon tyne UK, stayed on October 12, 2007
"I feel this hotel is a in poor standard of repair. There was no hot water in the en-suite basin, there may been, but after running the tap for 2 minutes the guilt of wasting water set in, and I give up waiting. the door was very difficult to lock, because the lock was too close to the wall, which meant you jammed your knuckles trying to lock the door.The bed was very old and sagged badly in the middle.The bannister rail was quite dangerous, as it ran in the wall halfway down which caught your fingers. The breakfast was just about adequate."
location
general upkeep of the accomodation quite shabby
stayed on October 4, 2007
spacious room
the small sink in the bathroom
from Farnham UK, stayed on July 9, 2007
The warm, friendly reception, quiet 'non-corporate' feel to the establishment. A very pleasant place to stay.
Not knowing where to park on arrival, so having to park dodgily on street first and then move to the carpark opposite. Parking directions on reservaton would have been helpful.
stayed on July 3, 2008
"discreto"
il personale
la camera era sufficientemente spaziosa ma il bagno era decisamente inadeguato
from Saint avertin FR stayed on November 7, 2007
Bon accueil et excellent etablissement
La literie n'est pas en rapport avec la qualit
Chester Hotel Reviews & Booking 0.9m
Liverpool Hotel Reviews & Booking 15.1m
Warrington Hotel Reviews & Booking 17.3m
Hotels near University of Chester 1.0m
Hotels near Chester Racecourse 1.2m
Hotels near Speke Hall 9.5m
Hotels near Oulton Park Racing Circuit 10.8m
Chester Racecourse - 1.2m T: 01244 323 170
Upton By Chester Golf Club - 1.4m T: 01244 381 183
Chester Golf Club - 1.7m T: 01244 677760
Vicars Cross Golf Club - 2.3m T: 01244 335595
Information on website should indicate where parking is available, upon arival it was unclear that the car park opposite was available to use.