These comments are from previous guests who stayed at Regent House Hotel - B&B and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 70% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on January 7, 2010
from Johanneshov SE stayed on August 13, 2009
"very good"
the breakfast-time was too short. If it was longer we should probably have avoided some queeus in the mornings.
stayed on October 29, 2008
"Not to bad been in worse. But we are talking about Edinburgh and close to city centre. Needs a bit of improvement for forgein visitors"
Very clean. Central to city centre. No real issues.
Room was not in the least like the pictures on the internet. Quiet poor in comparison. No double glazing as there is a disco bar out the back of the room.Needs new pillows.Breakfast was very poor not really a continential. breakfast.
from Glenrothes UK, stayed on December 9, 2008
"Excellent for our purpose"
Central location, friendly staff, excellent and ample choice for continental breakfast
Shower room very small,three flights up a narrow staircase
stayed on October 20, 2008
"The hotel is very close to the centre of the city, with a choice of cafe's restaurants close by. It was adequate for one night but the noise in the bathroom would have spoiled a longer stay."
The staff were helpful and pleasant to deal with. The hotel was clean and warm. The breakfast table was very well laid and there was an excellent selection of foods.
Some of the staff who were asked to stand in for the manager seemed to lack the knowledge to deal with bookings confidently. The door did not fit properly so that passing noise wasn't muted. The window had a broken sash so it was difficult to open and close. There was a very noisy enclosed communal waste pipe running through the bathroom. There was no hot water in the morning. We only got an apology and no offer of a discount.
from Inverness UK, stayed on May 28, 2008
"no real complaints, staff were very helpful. room was clean and sufficient. check in/check out was speedy, breakfast was excellent, dining room was clean. was under the impression the accomodation had been paid for online when booked, this was not the case, this could have been made clearer when booking, other than that quite satisfied."
close to playhouse where we were going to
not easy to find if you don't know edinburgh. quite pricey for size of establishment, maybe it was the time of year though !
stayed on March 23, 2008
"This is a small, clean, very friendly hotel in a good location. The service at breakfast was effiecient and food good."
Friendly staff and located within walking distance of the City Centre.
On 3rd floor, no lift. Expensive compared with other hotels especially as no en-suite. Lock on the WC door did not work very well.
from Birmingham UK, stayed on December 21, 2007
"Excellent value for money and great location."
Room was small, but quaint with a beautiful big bathroom.
from Kajang MY stayed on November 29, 2007
"Well, generally Regent House Hotel is very good on customer services and it is well located in the Edinburgh city with very cheap and competitive prices. I recommend all the travelers to book on this hotel because with my experience as a traveler in Europe, Regent House Hotel will fulfill all your basic needs."
Able to negotiate on food arrangement and internet line.
stayed on January 31, 2008
"there were no pictures of a single room available - not that it would have changed my opinion. Beware travellers with heavy or big bags, there is a big, semi-spiral staircase - the hotel is tall and thin - so make sure you are on the first floor as even one flight of stairs was tricky to negotiate with my bags there's no elevator. But this was the best value place I could find in edinburgh so no complaints!"
good location, staff were friendly but left you alone
the room was very small - but it was a single so what can I expect?! The breakfast wasn't great!
stayed on June 14, 2007
"very helpful staff"
the whereabouts are very central 5min from Waverley Station, nice atmosphere
no continental breakfast, and Non-Ensuit means NO toilet in your room.
stayed on February 9, 2008
well appointed room,plenty of space,comfortable beds. in easy reach of city centre
no parking
stayed on July 19, 2007
I liked the fact that it is situated in the city centre and most important that it was clean.
The lack of space for our clothessmall wardrobeand the very small sink in the bathroom.
from Cherbourg octeville FR stayed on July 3, 2009
"Bien dans l'ensemble."
Qualité de l'accueil - Sérieux du personnel d'entretien - Rapport qualité/prix.
Attention à la chambre 17 dont le prix de location est exagéré et s'apparente plus à une chambre de bonne...
stayed on September 29, 2008
"Alle voorwaarden aanwezig om een prima hotel te kunnen zijn. Aan deze ktitiek kan iets worden gedaan."
Mooi pand, karakteristiek interieur, goede ligging midden in de stad,
Kamer was niet schoon, er lag overal rommel van vorige gasten:onder de kast en achter het bed. s'Ochtends een koude douche. Uit een van de matrassen stak een veer, die het been van een van ons heeft verwond. Onder het laken op bed lag geen molton. Lijkt me niet hygienisch. We vroegen de jongen van de receptie of hij iets wist over restaurants in de omgeving van het hotel, en hij wist hier niets over te vertellen.
from Londres UK, stayed on July 22, 2007
"el aguan caliente de la ducha esta muy alta la temperatura. haiamos reservado 2 habitaciones y dobles y nos dieron una triple y una doble. pero en general estuvimos agusto es un hotel pequeno y eso a nostotros nos gusta."
me parece muy corto el horario para el desayuno
si tener mas cuidado en cuanto a rebizar los elementos de la habitacion pues la de nosotros algunos estan averiados
Edinburgh Hotel Reviews & Booking 0.5m
Peebles Hotel Reviews & Booking 21.1m
Falkirk Hotel Reviews & Booking 22.9m
Hotels near Edinburgh Waverley Railway Station 0.4m
Hotels near Edinburgh Playhouse 0.5m
Hotels near Royal Mile - Edinburgh 0.6m
Hotels near Scottish Parliament Building 0.7m
Edinburgh University Film Society - 0.8m T: 0131 557 0436
Prestonfield Golf Club - 1.7m T: 0131 667 8597
Dominion Cinema - 2.0m T: 0131 447 2660
Duddingston Golf Club - 2.2m T: 0131 661 1005
Well situated for the sights of Edinburgh. Staff very friendly & helpful
Furniture in room was basic, wardrobe did not close particularly well. Bathroom had a bit of mould on ceiling. Breakfasts very poor and lacking in variety