Guest Reviews of Regent House Hotel - B&B


3-5 Forth Street, Edinburgh, Lothians, EH1 3JX
2 Star 2 Star Edinburgh Hotel
 
Guest Comments

These comments are from previous guests who stayed at Regent House Hotel - B&B and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

80%
OVERALL
80% Check-in process
80% Your room
70% Working order of facilities / equipment
90% Order and cleanliness of the hotel
70% Performance of staff
80% Overall experience
80% Overall value for money
  • 80% Young couple

    stayed on January 7, 2010

    Well situated for the sights of Edinburgh. Staff very friendly & helpful

    Furniture in room was basic, wardrobe did not close particularly well. Bathroom had a bit of mould on ceiling. Breakfasts very poor and lacking in variety

  • 80% Gay Couple

    from Johanneshov SE stayed on August 13, 2009

    "very good"

    the breakfast-time was too short. If it was longer we should probably have avoided some queeus in the mornings.

  • 80% Older Couple

    stayed on October 29, 2008

    "Not to bad been in worse. But we are talking about Edinburgh and close to city centre. Needs a bit of improvement for forgein visitors"

    Very clean. Central to city centre. No real issues.

    Room was not in the least like the pictures on the internet. Quiet poor in comparison. No double glazing as there is a disco bar out the back of the room.Needs new pillows.Breakfast was very poor not really a continential. breakfast.

  • 90% Visitor

    from Glenrothes UK, stayed on December 9, 2008

    "Excellent for our purpose"

    Central location, friendly staff, excellent and ample choice for continental breakfast

    Shower room very small,three flights up a narrow staircase

  • 50% Older Couple

    stayed on October 20, 2008

    "The hotel is very close to the centre of the city, with a choice of cafe's restaurants close by. It was adequate for one night but the noise in the bathroom would have spoiled a longer stay."

    The staff were helpful and pleasant to deal with. The hotel was clean and warm. The breakfast table was very well laid and there was an excellent selection of foods.

    Some of the staff who were asked to stand in for the manager seemed to lack the knowledge to deal with bookings confidently. The door did not fit properly so that passing noise wasn't muted. The window had a broken sash so it was difficult to open and close. There was a very noisy enclosed communal waste pipe running through the bathroom. There was no hot water in the morning. We only got an apology and no offer of a discount.

  • 70% Young couple

    from Inverness UK, stayed on May 28, 2008

    "no real complaints, staff were very helpful. room was clean and sufficient. check in/check out was speedy, breakfast was excellent, dining room was clean. was under the impression the accomodation had been paid for online when booked, this was not the case, this could have been made clearer when booking, other than that quite satisfied."

    close to playhouse where we were going to

    not easy to find if you don't know edinburgh. quite pricey for size of establishment, maybe it was the time of year though !

  • 80% Visitor

    stayed on March 23, 2008

    "This is a small, clean, very friendly hotel in a good location. The service at breakfast was effiecient and food good."

    Friendly staff and located within walking distance of the City Centre.

    On 3rd floor, no lift. Expensive compared with other hotels especially as no en-suite. Lock on the WC door did not work very well.

  • 80% Individual Visitor

    from Birmingham UK, stayed on December 21, 2007

    "Excellent value for money and great location."

    Room was small, but quaint with a beautiful big bathroom.

  • 80% Group of adult friends

    from Kajang MY stayed on November 29, 2007

    "Well, generally Regent House Hotel is very good on customer services and it is well located in the Edinburgh city with very cheap and competitive prices. I recommend all the travelers to book on this hotel because with my experience as a traveler in Europe, Regent House Hotel will fulfill all your basic needs."

    Able to negotiate on food arrangement and internet line.

  • 70% Individual Visitor

    stayed on January 31, 2008

    "there were no pictures of a single room available - not that it would have changed my opinion. Beware travellers with heavy or big bags, there is a big, semi-spiral staircase - the hotel is tall and thin - so make sure you are on the first floor as even one flight of stairs was tricky to negotiate with my bags there's no elevator. But this was the best value place I could find in edinburgh so no complaints!"

    good location, staff were friendly but left you alone

    the room was very small - but it was a single so what can I expect?! The breakfast wasn't great!

  • 80% Young couple

    stayed on June 14, 2007

    "very helpful staff"

    the whereabouts are very central 5min from Waverley Station, nice atmosphere

    no continental breakfast, and Non-Ensuit means NO toilet in your room.

  • 90% Family with older children

    stayed on February 9, 2008

    well appointed room,plenty of space,comfortable beds. in easy reach of city centre

    no parking

  • 80% Family with Kids

    stayed on July 19, 2007

    I liked the fact that it is situated in the city centre and most important that it was clean.

    The lack of space for our clothessmall wardrobeand the very small sink in the bathroom.

  • 90% Bruno Individual Visitor

    from Cherbourg octeville FR stayed on July 3, 2009

    "Bien dans l'ensemble."

    Qualité de l'accueil - Sérieux du personnel d'entretien - Rapport qualité/prix.

    Attention à la chambre 17 dont le prix de location est exagéré et s'apparente plus à une chambre de bonne...

  • 40% Anonymous Work Associates

    stayed on September 29, 2008

    "Alle voorwaarden aanwezig om een prima hotel te kunnen zijn. Aan deze ktitiek kan iets worden gedaan."

    Mooi pand, karakteristiek interieur, goede ligging midden in de stad,

    Kamer was niet schoon, er lag overal rommel van vorige gasten:onder de kast en achter het bed. s'Ochtends een koude douche. Uit een van de matrassen stak een veer, die het been van een van ons heeft verwond. Onder het laken op bed lag geen molton. Lijkt me niet hygienisch. We vroegen de jongen van de receptie of hij iets wist over restaurants in de omgeving van het hotel, en hij wist hier niets over te vertellen.

  • 60% Luz elena Family with older children

    from Londres UK, stayed on July 22, 2007

    "el aguan caliente de la ducha esta muy alta la temperatura. haiamos reservado 2 habitaciones y dobles y nos dieron una triple y una doble. pero en general estuvimos agusto es un hotel pequeno y eso a nostotros nos gusta."

    me parece muy corto el horario para el desayuno

    si tener mas cuidado en cuanto a rebizar los elementos de la habitacion pues la de nosotros algunos estan averiados

 
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Attractions Nearby

Hotels near Edinburgh Waverley Railway Station 0.4m
Hotels near Edinburgh Playhouse 0.5m
Hotels near Royal Mile - Edinburgh 0.6m
Hotels near Scottish Parliament Building 0.7m
Edinburgh University Film Society - 0.8m T: 0131 557 0436
Prestonfield Golf Club - 1.7m T: 0131 667 8597
Dominion Cinema - 2.0m T: 0131 447 2660
Duddingston Golf Club - 2.2m T: 0131 661 1005