These comments are from previous guests who stayed at Leeds City West Premier Inn and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 90% | Check-in process |
| 80% | Your room |
| 90% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 90% | Performance of staff |
| 90% | Overall experience |
| 90% | Overall value for money |
stayed on March 7, 2010
from London UK, stayed on November 16, 2009
friendly and efficient staff. Comfy bed and clean room!
from Plymouth UK, stayed on September 25, 2009
"Can't wait to come again."
The staff were so friendly and helpful and nothing was too much trouble and were always willing to help. It made you feel really relaxed and comfortable.
from Bristol UK, stayed on May 19, 2009
"Very nice and helpful hotel"
from Rochester UK, stayed on May 14, 2009
Unable to open window in room
from Linlithgow UK, stayed on April 9, 2009
"Kitchen lets the hotel down "
Staff were very pleasant
Had to wait 45mins on my starter, then it arrived cold, in general the service from the kitchen was very poor
from Kirkcaldy fife scotland UK, stayed on March 31, 2009
"Pleasantly surprised by standard and service. Would use the chain again."
Good Value, clean, pleasant and helpful staff, location good for purpose of visit.
Lack of room service given that hotel had its own restaurant. Rather noisy on the saturday night but staff had given us a room to minimise problem.
from Cromer UK, stayed on March 3, 2009
"A great time was had by myself, my son and my grandson, its a shame Leeds Rhinos did not win but we could not blame the hotel for that"
Both reception and restaurant staff could not do enough for you. Great English breakfast, all piping hot.
Only one, the plates were not warm
stayed on January 29, 2009
"most enjoyable. restaurant very good and wide choice of menu"
king sized bed, tea and coffee in room.
bath too deep for an older person I am 72. difficulty in turning off shower
from Milton keynes UK, stayed on January 8, 2009
"Very good. Would have better if Leeds had have won but a draw was good. Please thank your staff for us Kind regard K&K Oxer Milton Keynes"
The staff were excelent, Hotel is very clean, excelent stay over. Thank you.
Lunch not served on 26th Dec Reason given not enough guest to warrent a cook. fair enough but was pointed to a nice local pub for a lovely meal.
from Bolton UK, stayed on December 10, 2008
"the best priemier travelinn we have ever stayed in the staff made the weekend for us "
everything was very good
from Sudbrook UK, stayed on October 14, 2008
"Good location and very welcoming towards large parties in Leeds there for a party weekend. Would recommend."
Overall very good stay, rooms were good size, comfortable and clean. Staff were helpful and friendly. Good supply of taxi's. Also the booking company were very helpful when i wanted to change my booking.
Only issue I had was having to use my credit card for 6 seperate transactions, bit of a pain not being able to pay for all room in one transaction.
stayed on November 4, 2008
"Lovely hotel,room was spacious,warm and cosy.Huge bed,great shower."
from Lincoln UK, stayed on September 30, 2008
Room not cleaned after first night
from Newton-le-willows UK, stayed on October 21, 2008
"Good. If the shower was hot it would have been excellent."
Polite and helpful staff. Lovely standard of room. Bed really comfy. Hotel seemed safe & secure. Good car parking. Easy to find location.
No hot water for shower. Check in process slow although there was a big group in front of us. Fire alarm went off in the middle of the night.
from Lincoln UK, stayed on July 31, 2008
"Clean and functional hotel, just let down by air con not working."
clean room, friendly staff.
Air con in room did not work and with no opening window coupled with the heat made for a sleepless, uncomfortable night.
stayed on May 20, 2008
"Staff were excellent, in particular reception"
Room smelt of smoke and window didn't open. Small towells
from Swansea UK, stayed on March 19, 2008
"I would have liked somewhere not so close to the road as traffic noise was a problem. The overall stay was great apart from that."
Clean and comfortable
A little noisey being so close to the by-pass
from Plymouth UK, stayed on February 27, 2008
"would of preferred a room that didnt overlook the motorway. The tap dripped all night too. But room was very clean and staff were excellent, particularly in reception. Perfect hotel if you want somewhere to stay after watching football match at elland road. 10 minutes walk to the ground,"
was a nice size room
bed wasnt very comfy and trafiic was very noisy, non stop all night
from Nottingham UK, stayed on December 21, 2007
"Overall stay was good Receptionist was very helpful in printing off direction to the new swimming pool which is what I believe 50% of the guests on the Saturday night were there for. We due to my daughters events were back in time to eat almost immediately, but with most people arriving back about 45 minutes later the restaurant was unable to cope, informiong people that there would be a 2 hour wait. Due to the close proximity of this hotel to the pool. I foresee you having this problem every event"
Proximity of hotel to venue
With the size of the room I believe the triple romm could have coped with a smaller D/B and a proper single bed insted of a pullout my daughter although only 13 is as taal as my wife
stayed on November 21, 2007
"the noise from the cleaning staff in the early hours of the morning were very loud,at times reception staff were not very willing to be helpful."
Room had everything we needed, was very comfortable. relaxed setting.breakfast was good value for money and great quailty.
The hotel was busy and fully booked and could not facilate for paying coustomers to have dinner in the hotel.
stayed on March 25, 2008
warm and clean
stayed on December 4, 2007
very clean with good facilities, the staff were very good, probably the best customer focused staff i have met
stayed on March 21, 2008
Clean and spacious rooms, hot shower, friendly staff.
from Merthyr tydfil UK, stayed on February 28, 2008
"good value for money"
from Crewe UK, stayed on October 20, 2007
the staff are very helpfull
the postal code and telephone number in the booking confermation were wrong according to my tom tom sat nav
stayed on December 4, 2007
did what it said on the tin
from Isleworth UK, stayed on March 4, 2008
It was very central to where we needed to be.
We did ask for an extra bed for our daughter originally on the online booking but as it turned out she did not come with us and it was not needed as it was not provided
stayed on October 10, 2007
the room was very clean and tidy. towels were provided and bathroom was immaculate. staff were also extremely friendly and helpful throughout our stay. overall a very good experience and would definately stay again in future
Leeds Hotel Reviews & Booking 2.1m
Batley Hotel Reviews & Booking 4.6m
Wakefield Hotel Reviews & Booking 7.1m
Hotels near Leeds United FC - Elland Road 0.4m
Hotels near Leeds Metropolitan University 2.2m
Hotels near University of Leeds 2.4m
Hotels near Northern School of Contemporary Dance 3.1m
Templenewsam Golf Club - 4.5m T: 01532 645 624
East Bierly Golf Club - 4.9m T: 01274 681 023
Headingley Golf Club - 5.6m T: 0113 267 9573
Moortown Golf Club - 5.8m T: 0113 268 1682
"very pleasant stay"
staff were very helpful and always friendly
several items were unavailable in the bar and restaurant due to them runing out of some basic items