These comments are from previous guests who stayed at Durley Grange Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 80% | Your room |
| 70% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 80% | Overall experience |
| 80% | Overall value for money |
stayed on August 19, 2009
from Hinckley UK, stayed on October 29, 2008
"When we checked in, we were with my 95 year old mother. We had been to a family funeral in Chichester and my mother was booked into another hotel in Bournemouth from Monday 27th October on holiday. I had mentioned this in a previous telephone conversation with receptionist Emma. When we arrived, she remembered us and promised the utmost care for my mother during her stay and even agreed to take her on to the next hotel on the monday. Thanks for all your help."
Attentive service and good food
from Farnborough UK, stayed on September 30, 2008
"excellent, will stay agian in the future and would recommend the hotel"
excellent staff, very polite and very helpful
no bad points
stayed on September 25, 2008
"Good hotel. Need to do something about the noise coming from the next door hotel though."
Friendly staff. Fast/efficient check in. Good food
The sauna was broken and the jacuzzi was not warm enough. A very noisey hotel next door - seemed to have an all night party going on.
stayed on August 19, 2008
"Would stay here again but room price a little high, even for peak season."
Good location - close to beach and town.
Breakfast not great. Room pretty basic.
stayed on August 15, 2008
"Have visited hotel 4 times in last 4 years will probably visit next year"
from Ealing UK, stayed on August 11, 2008
"enjoyed the stay."
friendly service,good restaurant service and food.nice to have a pool
stayed on July 14, 2008
"Comfortable and clean with a good location"
Location good
Hotel in need of a face lift!
from Bradford UK, stayed on July 7, 2008
"Nice & Clean, very welcoming & great food all at a good price."
stayed on July 1, 2008
"good experience"
good food,helpful staff,near the sea,
small room,parking not ideal,hot in room at night
from Llandrindod wells, powys. UK, stayed on June 17, 2008
"Facilities were adequate, bed was comfortable, but room was rather on the small side. However the hotel was very welcoming, & the staff were friendly & helpful."
Staff friendly & helpful. Restaurant service & choice of breakfast was good.
No shampoo or shower gel supplied - only soap in bathroom.
from Littlehampton UK, stayed on June 21, 2007
"If I had known the hotel had superior rooms at the time of booking, I would definitely have gone for one of those. The staff were very friendly and knew their jobs. Breakfast was a treat, and although I didnt use the pool, I looked in at it and was cross that I hadnt brought my costume."
plenty of hot water, good shower, adequate tea/coffee provided.
our room was very small.
from Merthyr tydfil UK, stayed on April 13, 2007
"We booked very late and took a chance on the accomadation being of a good standard we were not dissapointed. we could not fault any of it from the online booking to check out"
What a lovely very friendly hotel. It was our first time in Bournemouth we couldn't of picked a better place to stay
stayed on April 14, 2007
The staff were excellent, friendly and very helpful as usual. We have stayed here before.
Decor could be updated.
stayed on December 13, 2006
Rooms were very comfortable
Hotel layout was a little confusing
stayed on September 3, 2006
"the staff were accomodating and friendly, the breakfast was adequate and the deal for dinner bed & breakfast was beneficial, the pool sauna and jacuzzi were open at reasonable times so they could actually be enjoyed."
the room was nice and airy, spacious and comfortable
the TV reception was pretty poor
from Swansea United Kingdom;UK, stayed on July 31, 2006
"A friendly and well run hotel with excellent meals and varied menu. It is still in the process of being updated and I am sure that when this is complete it will be even better.I would stay there again. Bedrooms are very hot in warm weather making it difficult to sleep. Air conditioning would the ideal solution"
Friendly and efficient staff, food excellent
Bedrooms in need of updating and in very warm weather were unbearably hot.
from Aldershot United Kingdom;UK, stayed on July 12, 2006
"Overall enjoyable experience, would definitely consider staying at this hotel if visiting Bournemouth again."
Quick and easy check in, friendly staff
Single room was small but adequate and comensurate with the cost.
stayed on May 24, 2006
"Clean rooms, friendly staff & great breakfast!"
The friendly staff in the dining room
Found one member of the reception team unhelpful
stayed on June 15, 2006
"We enjoyed our stay, and the use of your pool. Would certainly use this hotel again."
The hotel was situated in a great location, for the beach, bars, and restaurants
My only complaint was the shower didn't work properly!
from Aylesbury United Kingdom;UK, stayed on June 14, 2006
freindly plesent staff,clean,good sized room
The price, compared with abroad.I have had reasonable holidays for
from Hertford United Kingdom;UK, stayed on May 17, 2006
By far the most friendliest hotel i have stayed in this year. The staff were excellent.
stayed on April 29, 2006
Friendly and helpful staff. Convenient location for central Bournemouth.
Very squeeky floorboards!
stayed on July 19, 2006
"I thought "
the cup of tea in the morn
all but the above
from Maidstone United Kingdom;UK, stayed on March 28, 2006
"Really enjoyed it I wish though i had known about the swimming pool when I booked as i would have taken a swimming costume"
Clean and tidy, room was fine. Only problem was VERY small towels
I am a non smoker but think smokers should be allowed in lounge + the towels menyioned above. Rest was ver good
from Woking United Kingdom;UK, stayed on March 22, 2006
"Hotel was excellent value for money, very good position, easy to find. Staff were friendly, would definitely return."
Central location
from Southampton United Kingdom;UK, stayed on June 7, 2006
"On arriving at the hotel, we were asked to pay up-front for the accomodation. Had i had chance to see the room first I would not have paid and subsequently gone elswhere. For "
The only good thing about this hotel was it's proximity to the beach and local town.
The room was tiny and very dated with flower wallpaper that was peeling. The bathroom had no shower and was tiny as the toilet was just inside the door.
from South ruislip United Kingdom;UK, stayed on June 7, 2006
room was very small for the amount of money paid.Also 10am was a little early for check out.
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Meyrick Park Golf Club - 0.5m T: 01202 292425
Bournemouth & Meyrick Park Golf Club - 0.5m T: 01202 290 307
Boscombe Gardens Mini Golf - 1.7m T: 01202 304 309
Parkstone Golf Club - 2.1m T: 01202 707 138
"Very confortable and with a very cheerful and helpful staff"
Very comfortable and convenient for town & seafront. Appreciated the service of a night porter
Poor sound insulation of inner walls/ceiling in bedroom - I was several times woken by the sound of an adjacent toilet being flushed