Guest Reviews of Durley Grange Hotel


6 Durley Road, West Cliff, Bournemouth, Dorset, BH2 5JL
2 Star 2 Star Bournemouth Hotel
 
Guest Comments

These comments are from previous guests who stayed at Durley Grange Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

80%
OVERALL
80% Check-in process
80% Your room
70% Working order of facilities / equipment
90% Order and cleanliness of the hotel
70% Performance of staff
80% Overall experience
80% Overall value for money
  • 100% Individual Visitor

    stayed on August 19, 2009

    "Very confortable and with a very cheerful and helpful staff"

    Very comfortable and convenient for town & seafront. Appreciated the service of a night porter

    Poor sound insulation of inner walls/ceiling in bedroom - I was several times woken by the sound of an adjacent toilet being flushed

  • 90% Older Couple

    from Hinckley UK, stayed on October 29, 2008

    "When we checked in, we were with my 95 year old mother. We had been to a family funeral in Chichester and my mother was booked into another hotel in Bournemouth from Monday 27th October on holiday. I had mentioned this in a previous telephone conversation with receptionist Emma. When we arrived, she remembered us and promised the utmost care for my mother during her stay and even agreed to take her on to the next hotel on the monday. Thanks for all your help."

    Attentive service and good food

  • 90% Work Associates

    from Farnborough UK, stayed on September 30, 2008

    "excellent, will stay agian in the future and would recommend the hotel"

    excellent staff, very polite and very helpful

    no bad points

  • 90% Individual Visitor

    stayed on September 25, 2008

    "Good hotel. Need to do something about the noise coming from the next door hotel though."

    Friendly staff. Fast/efficient check in. Good food

    The sauna was broken and the jacuzzi was not warm enough. A very noisey hotel next door - seemed to have an all night party going on.

  • 80% Young couple

    stayed on August 19, 2008

    "Would stay here again but room price a little high, even for peak season."

    Good location - close to beach and town.

    Breakfast not great. Room pretty basic.

  • 90% Family with older children

    stayed on August 15, 2008

    "Have visited hotel 4 times in last 4 years will probably visit next year"

  • 80% Older Couple

    from Ealing UK, stayed on August 11, 2008

    "enjoyed the stay."

    friendly service,good restaurant service and food.nice to have a pool

  • 70% Older Couple

    stayed on July 14, 2008

    "Comfortable and clean with a good location"

    Location good

    Hotel in need of a face lift!

  • 100% Individual on Business

    from Bradford UK, stayed on July 7, 2008

    "Nice & Clean, very welcoming & great food all at a good price."

  • 70% Older Couple

    stayed on July 1, 2008

    "good experience"

    good food,helpful staff,near the sea,

    small room,parking not ideal,hot in room at night

  • 80% Older Couple

    from Llandrindod wells, powys. UK, stayed on June 17, 2008

    "Facilities were adequate, bed was comfortable, but room was rather on the small side. However the hotel was very welcoming, & the staff were friendly & helpful."

    Staff friendly & helpful. Restaurant service & choice of breakfast was good.

    No shampoo or shower gel supplied - only soap in bathroom.

  • 90% Older Couple

    from Littlehampton UK, stayed on June 21, 2007

    "If I had known the hotel had superior rooms at the time of booking, I would definitely have gone for one of those. The staff were very friendly and knew their jobs. Breakfast was a treat, and although I didnt use the pool, I looked in at it and was cross that I hadnt brought my costume."

    plenty of hot water, good shower, adequate tea/coffee provided.

    our room was very small.

  • 100% Older Couple

    from Merthyr tydfil UK, stayed on April 13, 2007

    "We booked very late and took a chance on the accomadation being of a good standard we were not dissapointed. we could not fault any of it from the online booking to check out"

    What a lovely very friendly hotel. It was our first time in Bournemouth we couldn't of picked a better place to stay

  • 70% Young couple

    stayed on April 14, 2007

    The staff were excellent, friendly and very helpful as usual. We have stayed here before.

    Decor could be updated.

  • 70% Group of adult friends

    stayed on December 13, 2006

    Rooms were very comfortable

    Hotel layout was a little confusing

  • 100% Young couple

    stayed on September 3, 2006

    "the staff were accomodating and friendly, the breakfast was adequate and the deal for dinner bed & breakfast was beneficial, the pool sauna and jacuzzi were open at reasonable times so they could actually be enjoyed."

    the room was nice and airy, spacious and comfortable

    the TV reception was pretty poor

  • 80% Visitor

    from Swansea United Kingdom;UK, stayed on July 31, 2006

    "A friendly and well run hotel with excellent meals and varied menu. It is still in the process of being updated and I am sure that when this is complete it will be even better.I would stay there again. Bedrooms are very hot in warm weather making it difficult to sleep. Air conditioning would the ideal solution"

    Friendly and efficient staff, food excellent

    Bedrooms in need of updating and in very warm weather were unbearably hot.

  • 90% Group of adult friends

    from Aldershot United Kingdom;UK, stayed on July 12, 2006

    "Overall enjoyable experience, would definitely consider staying at this hotel if visiting Bournemouth again."

    Quick and easy check in, friendly staff

    Single room was small but adequate and comensurate with the cost.

  • 60% Group of adult friends

    stayed on May 24, 2006

    "Clean rooms, friendly staff & great breakfast!"

    The friendly staff in the dining room

    Found one member of the reception team unhelpful

  • 90% Group of adult friends

    stayed on June 15, 2006

    "We enjoyed our stay, and the use of your pool. Would certainly use this hotel again."

    The hotel was situated in a great location, for the beach, bars, and restaurants

    My only complaint was the shower didn't work properly!

  • 80% Individual Visitor

    from Aylesbury United Kingdom;UK, stayed on June 14, 2006

    freindly plesent staff,clean,good sized room

    The price, compared with abroad.I have had reasonable holidays for

  • 100% Individual on Business

    from Hertford United Kingdom;UK, stayed on May 17, 2006

    By far the most friendliest hotel i have stayed in this year. The staff were excellent.

  • 80% Individual on Business

    stayed on April 29, 2006

    Friendly and helpful staff. Convenient location for central Bournemouth.

    Very squeeky floorboards!

  • 30% Young couple

    stayed on July 19, 2006

    "I thought "

    the cup of tea in the morn

    all but the above

  • 90% Individual Visitor

    from Maidstone United Kingdom;UK, stayed on March 28, 2006

    "Really enjoyed it I wish though i had known about the swimming pool when I booked as i would have taken a swimming costume"

    Clean and tidy, room was fine. Only problem was VERY small towels

    I am a non smoker but think smokers should be allowed in lounge + the towels menyioned above. Rest was ver good

  • 90% Young couple

    from Woking United Kingdom;UK, stayed on March 22, 2006

    "Hotel was excellent value for money, very good position, easy to find. Staff were friendly, would definitely return."

    Central location

  • 30% Young couple

    from Southampton United Kingdom;UK, stayed on June 7, 2006

    "On arriving at the hotel, we were asked to pay up-front for the accomodation. Had i had chance to see the room first I would not have paid and subsequently gone elswhere. For "

    The only good thing about this hotel was it's proximity to the beach and local town.

    The room was tiny and very dated with flower wallpaper that was peeling. The bathroom had no shower and was tiny as the toilet was just inside the door.

  • 70% Gay Couple

    from South ruislip United Kingdom;UK, stayed on June 7, 2006

    room was very small for the amount of money paid.Also 10am was a little early for check out.

 
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Attractions Nearby

Hotels near Bournemouth International Centre 0.4m
Hotels near Bournemouth University 1.8m
Hotels near Ringwood Raceway 7.3m
Hotels near New Forest Museum & Information Centre 18.1m
Meyrick Park Golf Club - 0.5m T: 01202 292425
Bournemouth & Meyrick Park Golf Club - 0.5m T: 01202 290 307
Boscombe Gardens Mini Golf - 1.7m T: 01202 304 309
Parkstone Golf Club - 2.1m T: 01202 707 138