Guest Reviews of City Apartments Newcastle - city

Apartment and location excellent. Very useful to have a space to work in.

Staff on the first day were really dreadful but on the second day were more polite, the wifi did not work which was very frustrating as the staff didn't help in any way and the wifi was one of the primary reasons I had booked there

"We had a lovely couple of nights"

Very central

Obviously because it was central it was noisy. Could have been a little cleaner and not very well equipped for cooking but don't suppose many who stay there actually do any cooking!

"very good. would probably use again"

ideal location. good size of apartment. good facilities

smell of cigarettes in main bedroom.noise from a 'youthful' crowd at the end of the corridor at 3 in the morning. The advice is to check the other clientelle staying on your floor and ask to change if need be. There are a lot of stairs, which will make it unsuitable for families with children still in pushchairs.

"The location of the hotel was excellent, within walking distance of all attractions."

"Lovely"

My overall experiance was excellent I like to have self catering accomadtion but can't always get this city centre at a reasonable price

The only problem with the apartment was a kitchen cupboard door was damaged which had no affect on me and as far as I am concerned if this is the only problem I am impressed

"Good stay just let down by housekeeping detail"

Spacious apartment in good location

Cleaning could have been better. Vodka shots found left in kids bedroom on arrival. Showers only basic clean. Strange smell in main lounge area on arrival and no air freshner available on reception

"Would stay here again because of its excellent situation in Newcastle."

Excellently situated in the heart of Newcastle. Comfortably furnished and reasonably spacious apartment.Clean.

Had contacted to request twin beds as opposed to double,week before stay. Assured this was not a problem as bed could be separated into singles. This was not done and was not possible to do. Very small double bed was not adequate and although bedding was supplied to enable us to use sofa this was not really acceptable.

"It was a great and convenient to stay in this hotel as it was just at the shopping door step. However it was not convenient when it comes to bringing up and down our huge luggage bags. Hope the management could do something about that. "

The rooms are spacious and very clean. I'm satisfied during my stay there. Excellent!

"A really good weekend. Would certainly recommend the appartments and location"

The room and location was fabulous.

"excellent"

clean, tidy, good facilities, good space and view. great location. would have no hesitation in booking again

wanted to check out at 7.45 on final day - rang telephone number left - person said they would be there in 2 minutes. we had to ring back 20 mins later when we were then told that they would activate my credit card instead. would have been better to have clear info re reception opening times and check out procedure if not open

"My friends and I did wonder if whether the apartment would live up to the information and photographs on the website and we are pleased to say it exceeded our expectations; the cost was very economical considering the facilities we had and we would definitely recommend this to others and will definitely be staying again!! The service also provided by Active Hotels was second to none and I now have the contact numbers and website address saved in my favourites and have also recommended the firm to all of my friends."

The apartment was fantastic and had everything you could ask for; very spacious and comfortable.

"Ideal city location for families/couples. Second bedroom is a rare bonus for families with older children. Televisions in bedrooms a nice touch. Super clean bathroom and on-suite."

Modern spacious rooms, Clean and well presented. Well equipped for a short stay in the city.

No parking or off loading adjacent to hotel.

"excellent, apart from broken down lift! a problem if you are on 5th floor"

the complete package, most of all indepedence

nothing

The apartment we stayed in was spacious, very well decorated and well maintained, what makes this even better is that there was a special offer on when we booked that saved us quite a deal of money, we would definatley book again as we had a fantastic exeprience and were sad to leave

"On the whole, it was a pleasant stay. Will definitely return if shortage of hot water is rectified."

Well located. Modern facilities plasma TV even in bedrooms!. Extremely clean. Adequate kitchen.

Ran out of hot water on final day. Showered with cold water instead, which was unpleasant.

It was so smart! Very up to date and impressive.

Nothing, really. The toaster was a bit over-zealous. I think you can tell by that comment that we had little to complain about. I think the only other thing was that the door closers were a bit too enthusiastic so one had to be very attentive to closing doors, especially in the middle of the night!

"Originally booked into city apartments in the centre but overbooked and asked if we would move. If I had known about excellent bus service into centre of Newcastle would have booked at the Quayside location in the first place. Really high standard of furnishings and the reception staff excellent."

Fantastic quality apartment with wonderful views of the tyne.Handy all day bus service into centre of Newcastle.

would have been good to have small caf

"I thought the whole thing was terrific and very good value for money. Would definitely stay there again."

Very convenient, quiet, and spacious. Very high standard of facilities. Loved having free wi-fi.

"I would have liked to know exactly where the entrance to the appartments where before hand. But once found it was in the perfect place as a base to move around newcastle. very clean and comfortable,and very relaxing once there."

It was central and within 4 mins of the meeting I was attending, very clean.

was a bit difficult to find

Cleanliness was excellent. City centre location.

central location, nice & friendly staff

empty walls, no garderobe, temperature regulation in shower did not work

"Excellent apartment, fantastic value for money."

Fantastic

Not enough hot water

"This was a GREAT Hotel. We have recommended it to our parents when they wants to go to Newcastle."

good

"Clean, two excellent sized bedrooms and large lounge/kitchen area. Great value for money, beter than booking two bedrooms in a more expensive hotel."

Central location, metro access, closeness to city hall for graduation ceremony, plasma screen TV's.

Nothing

"Myself & 12 friends were extremely happy with the apartments, they were very clean & spacious with great facilities. Very central to shops, bars & clubs which was great for us."

very spacious & comfortable.

The accommodation is comfortable. Right in the middle ofd city center.

Sometimes hot water didnt work

"We walked from the main station without difficulty and found it easily right opposite Fenwicks. Street noise was not excessive, especially at night. More than enough facilities for eating in, but we chose a nearby Chinatown buffet recommended by very friendly reception staff. All crockery, bedding etc was almost new and the six-foot wide double bed was very comfortable. The power shower was great and easy to use! We would certainly visit again if in the area."

Spacious, clean, great views for people-watching, extremely convenient for shopping and meeting friends

"I was just so impressed at this place. I was travelling with my mother and sister and the apartment for four suited us perfectly. Its very rare I find nothing to complain about but our stay was a rare case where everything was as described and was excellent value for money. It helped that the foodhall in Fenwicks across the road had just opened too. I will definately stay here again next time I visit Newcastle."

Clean, well decorated, everything worked.

The tramps hanging around the front when we first arrived

This is the 2nd time I have stayed at the City Aparthotel and this time came with a much larger group of friends - some staying at the quayside hotel and myself and others in the City apartments. The spacious and clean accomodation is the best I have ever experienced and I will definately visit again.

"Location of the hotel was superb, staff were very helpful when needed. Easy to check in and out. The best part were the apartments, very clean and mordern apartments with everything you need."

"Really good - can't imagine how the business model works - apparthotels like this one represent phenomenal value for money"

Great value for money. An appartment allows us to relax and have our own chill-out space rather than sit in a bedroom.

"The hotel was centralised, excellent for the day shopping, and nightlife pubs n clubs. Everyone enjoyed their stay, there was nothing to complain about at all. We will definately stay at these apartments again - FANTASTIC! Andrea n Janice, on behalf of all the gals x"

We travelled as a group of 16 ladies on a hen party. The rooms were absolutely fantastic, very clean, very modern and everyone was ecstatic at the rooms, very spacious!

Very central location. Decor, furnishings and equipment in the flat were of the highest standard.

The location was noisy at night and with the windows open it was difficult to sleep.

spacious, clean, quality of furniture

Noise and smell from the food establishments directly blow my apartment window. I was there 6 nights and never had any clean towels or bedding or bins emptied

Very central, stylish & roomy

Difficult to regulate the heating

"Excellent accomodation right in the city centre. Staff were very friendly and helpful and the apartments were spotless and spacious. I would highly recommend the city apartments"

Cleanliness and space of the apartments

"Clearer directions are very important. We arrived in the dark and didn't have sufficient directions to find the apartments which was frustrating. The handy NCP car park should also have been mentioned. The fact the apartments are on a pedestrian precinct in the middle of the shopping area of the city was fantastic but not made apparent when being booked. The apartments themselves were excellent, the staff very helpful. My son plans to come to Newcastle for Uni & we shall definately make use of the apartments when visisting him."

Central location, very convenient. Good quality of furnishings, comfortable bed.

Heating difficult to control

The apartment was spacious, modern, clean and comfortable. Excellent location in the heart of the city centre. Great value for money.

"overall the room exceeded by needs and expectations and i would have no hesitation in booking again"

The quality of the appartment, equipment and location were absolutely first class.

parking was not an option therefore i had to park in nearby ncp car park. in addition the access to reception was via a huge flight of stairs which is very difficult to navigate by the elderly or those with heavy luggage

cleanliness, convenience. the apartment was one of the best ive stayed in above expectations