These comments are from previous guests who stayed at Premier Apartments Manchester and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 90% | Your room |
| 90% | Working order of facilities / equipment |
| 90% | Order and cleanliness of the hotel |
| 90% | Performance of staff |
| 90% | Overall experience |
| 90% | Overall value for money |
from Surrey UK, stayed on September 26, 2009
stayed on May 11, 2009
"Excellent location in the centre of Manchester. All amenities in the appartment were good."
Everything was very pleasant - no complaints
stayed on April 9, 2009
"EXCELLENT"
HELPFULL STAFF AND LOCATION OF APPARTMENTS
from Widnes UK, stayed on April 8, 2009
staff excellent
from Gwynedd UK, stayed on March 4, 2009
"Very good"
Very nice apartment
Shower was cold on sunday morning, approx 9.00am
from Heywood UK, stayed on January 21, 2009
"Very pleasent"
There was no fore warning of a security deposit, although this was not an issue when informed, it was a surprise when asked to pay sucha sum of cash unprepaired
from Newry UK, stayed on January 7, 2009
"perfect accomodation for our needs very secure & staff were more than helpful & very friendly"
very convenient to transport system & city shopping..the Printworks which is an indoor precinct has many restaurants clubs & pubs & just round the corner from apartments
there were no bad points as our stay was perfect at this location
stayed on December 9, 2008
"Good"
Clean,location, comfy sitting area, bathrooms well appointed
double beds and one smaller than the other Not enough plates, dishes, cups No facilities for extra person. We were originally a group of 5 persons
from Oldham UK, stayed on November 2, 2008
"Excellent - would recommend it to anyone wanting a night out in Manchester."
The whole experience was good - the rooms were lovely and to be upgraded was excellent!
The only bad point - and this was not the fault of the hotel - was the road being closed to the car park which caused some confusion - but the reception staff were very helpful.
from Rochester UK, stayed on October 21, 2008
"Loved it! Would definitely stay again and would recommend it to anyone wanting a great stay in Manchester."
Very comfortable apartment furnished to a very high standard, loved the en-suite and also the car parking facilities, very convenient and welcoming.
from Coventry UK, stayed on August 27, 2008
"Overall great, just would like a better checkin and communication process"
Great price, very clean, good facilities, modern, like the balcony idea, late check out compared to other hotels.
My sex was changed on welcome letter which I thought was quite rude! Reception closed at 5pm.During booking I did mention late arrival. At 4:45pm I got a missed call from Premier Apartments, Manchester with no voicemail left. I called it back within 2 minutes and repeatedly tried till 5pm with no answer. I arrived with no understanding of how to get into the property from the street or how to obtain my room key. Eventually after 30 minutes I tracked a resident down and got an emergency mobile number.
stayed on July 22, 2008
"very good"
upgraded to bigger apartment at no extra cost
stayed on July 2, 2008
"Great, brilliant location, fantastically catered room, would stay again"
Fantastic amenities and very modern. Cleaning staff very friendly
Reception staff could have been more friendly
from Preston UK, stayed on July 1, 2008
"fabulous"
great value for money and extremley well equipped
bit fiddley to find wasnt sign posted!!
from Cleethorpes UK, stayed on May 14, 2008
"The stay in the apartment was booked on line. It was not made clear that despite having reserved accomodation on line and having securied the booking a credit card, the stay was not paid for until we arrived in manchester. This caused issues but was resolvable. What was not explained or so easily resolved was the security bond which was payable at a rate of £250.00 for one night. In effect, we paid £500 on arrival for one nights accomodation. As a mature adult and hotel owner I was annoyed that this had not been made fully clear to myself despite booking on line, and having telephone conversations to reception before our arrival. The monies were handed over, and the security deposit was paid by switch. We were not informed that although Premier Apartments would not take the security bond of £250 from my bank account, their holding of this money meant that I was unable to get these funds from my account either. Premier Apartments apologised but this did not affect the fact that it took them 10 days to remove their claim on a further £250 of my money. If essence, I stayed for one night at Premier Apartments, Manchester on Friday 2nd May 2008, paid them £500 for this and then recieved £250 security deposit back on Monday 12th May 2008."
Central location
We liked everything about the apartment but some door stoppers would have been nice as the internal doors in the apartment slammed shut everytime they were opened.
from Willenhall UK, stayed on May 8, 2008
it was spotless everything you need and central to everwhere that you wanted to go
from Swords IE stayed on April 17, 2008
"As regular visitors to Manchester and having stayed in many different hotels this hotel probably rates as one of the best for us. It was the first time that we stayed in this hotel and it was a very enjoyable experience. The accomodation itself was very comfortable and well equipped. The staff were extremely friendly and helpful. The hotel is in a very central location near all the main shops, restuarants, bars etc. Will definitely stay again."
The accomodation was modern, very clean, staff very friendly and very reasonably priced. Also in a great central location of the city.
Nothing to dislike
stayed on March 5, 2008
Apartment was spacious, clean and modern with all facilities required. Apart from plugs for the sink and bath?!
Insufficient hot water supply for family of 4
from Barnsley UK, stayed on February 27, 2008
"Overall good value for money. Clean and comfortable. Great location, close to everything we needed - MEN etc. Shops etc really close by."
Great location, we were going to the MEN for a gig.
The sink in the bathroom leaked, mould round the bath
from Liverpool UK, stayed on February 20, 2008
"exellent"
Excellent value for money
notthing
from Whaley bridge, high peak UK, stayed on February 6, 2008
"It was comfortable and very clean. Everything we needed was provided, the staff were friendly and helpful and it was within easy reach of everything we wanted to visit. The level of heating was easily adjusted if required and we were not disturbed by any noise. We would thoroughly recommend it"
The cleaniliness, comfort and lovely staff
from Cramlington UK, stayed on January 31, 2008
"A very secure building in a convenient location, with secure parking by prior arrangement. Lovely modern spacious rooms - our apartment had open plan lounge / dining / kitchen with digital tv and hifi; all mod cons comfy sofas, dishwasher, fridge, wifi etc. etc.. Beds very comfortable, our two-bedroom apartment had one bedroom with en-suite, plus a main bathroom. Seemed to be well sound-proofed as our stay was very quiet. All the staff were very polite, efficient and friendly. Normal checkout is 12:00 so you don't have to rush out like you do in some hotels. Our only minor problem was that the tv in our lounge, when used on digital channels, decided to occasionally keep switching channel all by itself; but I'm sure this was a one-off problem which will have been fixed since we reported it. All in all, unless you really feel the need for an on-site restaurant / bar / swimming pool and there's no shortage of the first two, at least, within a short distance of this hotel then this is truly great value for money. Can't recommend it highly enough."
stayed on January 23, 2008
Location was great.
The living room unfortunately smelt of stale smoke.
from Glasgow UK, stayed on January 10, 2008
"definetly would book this hotel again, if their are any special offers u cn offer me for week end i would b delighted 2 accept them, but i well definetly be bak again, many thanks stephen."
the hotel was fantstic, very well kept and modern!!!
nothing apart form a light switch didnt work bt that had no effect to me what so ever
from Aberdeen United Kingdom;UK, stayed on December 24, 2007
it was spacious clesn and very modern it was fantastic
from Nottingham UK, stayed on December 23, 2007
clean and modern
stayed on December 20, 2007
"These apartments are fantastic if you want to stay close to the shops and to the MEN arena, both of which are a 2 min walk away. The apartments are very well equipped and very smart. The staff were really friendly and helpful too. We were so impressed by them that we are planning to stay again very soon."
The location was fantastic close to the arena and the shops. The apartments were clean, well equipped, and nicely decorated. The staff were very helpful and friendly.
from Addlestone UK, stayed on December 18, 2007
"Excellent location for venue with the added bonus of secure parking. The only difficulty we had was in finding the apartments and dealing with all the one way streets."
Excellent location for venue attending
stayed on December 16, 2007
"We will definately be staying again, very central location, 5 mins from the arndale, brilliant when its raining! Everything we could have needed, staff very friendly, would choose this over malmaison any day or any hotel"
Everything, We were very impressed.
The corridor carpet was a little on the grubby side.
stayed on December 12, 2007
"Although expensive the room had everything you could possibly need, shame about the smoking room."
Large fully equipped apartment, felt like a being at home rather than being in a hotel.
We asked for a non smoking room but were given a smoking room and it absolutely reaked of cigarettes. Really quite unpleasant for two non smokers. We really needed to keep the windows open but it was too cold to do that. On complaint the hotel said that they can't guarantee a non smoking room which for the price we paid I don't think is on.
from Warrington UK, stayed on December 12, 2007
"Really enjoyed the stay so no negatives - the girls on reception were particularly helpful and pleasant and the room was lovely. Very convenient for the Manchester Areana and local shops and bars. The breakast place next door is great."
It was spacious, very clean and modern and had everything we needed
nothing
stayed on December 7, 2007
"i have answered it in he questions above, everything from active hotels was fantastic, however i would have liked to of known about not being able to have a late check in"
the location was fantastic, the apartment was very large
the staff were rude, i could not have a lat check in so they demanded payment or cancel my booking! also there was no hot water at all so had to go out half clean!
from Morley, leeds UK, stayed on November 27, 2007
Excellent location. Can't complain about anything.
stayed on November 16, 2007
"The hotel and location are great. The staff are adequate. I would think of staying again, but look for a cheaper hotel first with hot water."
The hotel was very clearn and modern, with extremely large rooms. The location is perfect for the M.E.N, printworks and Ardale and is opposite a NCP car park.
The clearning staff where very pushy to get you out your room, and there was no hot water in the morningthis reason is unknown. The staff at reception refuse to answer the phone, but there overall atuitude is good.
from London UK, stayed on November 7, 2007
The apartment was clean, neat and spacious. Location was perfect for the MEN arena and the rest of Manchester. Staff were super friendly and very helpful. Would definitely stay again if heading to Manchester.
from Beverley UK, stayed on November 6, 2007
"Overall the apartment fulfilled our needs. It was clean and well presented with a great location for getting to all the main attractions of Manchester. The flexibilty of a two bedroomed apartment coupled with a kitchen and seating area was ideal for our group."
Flexibility and location of the apartment
The View
stayed on October 31, 2007
The accommodation was in a great location and was excellent. Staff were helpful and friendly and the rooms were very clean and modern. Also the secure car parking was a bonus.
There was nothing I disliked about the accommodation.
stayed on October 19, 2007
"Good position. Standard of accommodation perfectly adequate. Kitchen equipped with minimum but all we needed for light meals- perhaps salt and pepper, washing up liquid etc could be provided."
Central city accommodation.
Burns marks on bedroom carpet looked really tatty, one bedside light didn't work, old towels.
from Sunderland UK, stayed on September 26, 2007
"We had nothing to complain about, we came to premier apartments for the weekend and to see a concert, everything went great and we would book the apartments again, thanks to you all."
Our premier apartment was two bedrooms and it was spot on, we came to manchester for the weekend and a concert and we enjoyed every second,thanks f Everything, the apartment had all we needed and was very clean.
stayed on July 25, 2007
"Great location in Northern quarter, parking across road in really nice NCP altough I think they also might have parking? Good cafe next door for breakfast. Great value, no hassle with checkin check out, could select a smoking apartment which was great"
Clean, roomy, good selection of crockery etc.
Manchester Hotel Reviews & Booking 0.6m
Warrington Hotel Reviews & Booking 16.3m
Burnley Hotel Reviews & Booking 20.9m
Hotels near Arndale Centre 0.2m
Hotels near Manchester Cathedral 0.3m
Hotels near Manchester Art Gallery 0.5m
Hotels near Manchester International Convention Centre 0.7m
Premier Apartments Manchester - T:0161 236 8963
Prestwich Golf Club - 3.0m T: 0161 773 1404
Blackeley Golf Club - 3.5m T: 0161 643 2980
Cine City - 3.6m T: 0161 445 8181
Brookdale Golf Club - 3.8m T: 0161 681 4534
The shower hose came out of the end of the tap and this slightly effected our showers