These comments are from previous guests who stayed at the The Britannia Nottingham Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 70% | Check-in process |
| 70% | Your room |
| 70% | Working order of facilities / equipment |
| 70% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 70% | Overall experience |
| 70% | Overall value for money |
stayed on March 3, 2010
stayed on February 23, 2010
was not given the option of smoking or non smoking room when booking and was given a smoking room which smelt badly of ciggarettes, when asked if we could be moved to a non smoking room we were told there wasnt any free. If was staying longer than the 1 night i would have gone somewhere else.
stayed on January 28, 2010
"For my purposes, the hotel was very adequate. "
The room was dry and warm and the bed comfortable. The breakfast was also good and had a variety of options. The location was favorable and the bar was a nice place to sit and chat.
The bathroom was a little moldy. Also, neither the television set nor water boiler worked. The cups provided were not exactly clean either. The walls were thin to the point that I heard all the gruesome things in the rooms next to mine all night long.
from Arnold UK, stayed on January 26, 2010
"Very good. Would like to become a member if possible to receive any offers?"
The Receptionist was very pleasant.
Rubbish hidden at near the curtain in a bag which must have been missed by the cleaner but overall the stay was pleasant.
from Stourbridge UK, stayed on December 16, 2009
"The cleanliness of the room was extremely poor, the floor of the bathroom had not been cleaned properly. The towel rail in the bathroom wasn't connected, the air con blew out cold air, there was an old electric heater in the room that had to be used because it was so cold and the trouser press couldn't be used because the dial was missing. The room definitely needed updating and the equipment in the room needed fixing."
from Margate UK, stayed on November 27, 2009
"GOOD "
STAFF WERE VERY FRIENDLY AND HELPFUL
ROOM WAS VERY WORN AND SHOWER WAS HARD TO USE
stayed on November 20, 2009
"very nice hotel.. i will definately be staying in this hotel when visiting nottingham again"
reception service from the employers was excellent and they were very helpful and the hotel was very clean and nice... and rooms were perfect for a overnight stay
stayed on November 3, 2009
"Overall not to bad. However the room had a wooden connecting door through which you could hear other guests who were talking till 5.30 in the morning. Even though i complained to reception at 4.45 nothing was done about it."
Good location.
Very noisy
stayed on October 13, 2009
"enjoyable"
nice breakfast, good location
no internet
from Salford UK, stayed on September 29, 2009
"i enjoyed it, would use again in future"
big room, nice breakfast, quick check in
stayed on September 25, 2009
"For one night it is ok. If I have to stay more nights, I would ask for a renovated room, if available."
Near the city centre, bed was good, nice people at the reception
bathroom was not really clean, a lot of scale, at the lower part of the door the painting was peeled off. The room didn't smell fresh.
from Isle of lewis UK, stayed on September 22, 2009
"ENJOYABLE"
REASONABLY PRICED CITY CENTRE LOCATION
stayed on September 21, 2009
"Very nice stay apart from the points raised above. Room was nice and light and just the right size."
Reception was very nice and the staff were really helpful. Room had a great view. Bathroom lovely. Shower fantastic once I had figured out how to use it!!!
The room was not cleaned as I would have liked one day and tea bags/milk was not replaced and it didn't look as though it had been touched very much. On the other days it was fine. The staff at reception sorted me out when I went down to find out about the tea bags and milk. The room was a designated smoking room and as a non-smoker I could smell the stale tobacco in the room. If I had been staying longer, I probably would have asked to move to a non-smoking room.
from Norwich UK, stayed on September 20, 2009
"Good value for money city centre location"
City Centre location but not noisy, friendly staff, clean room, good breakfast buffet choice
fittings and fixtures a bit tired eg poor quality picture on tv, shower fitting head not providing a spray more a gush, toilet flush needed a bit of effort to make work.
from Richmond, north yorks UK, stayed on September 15, 2009
Had Car park ticket stamped but it still charged me £14.20 when I left rather than the £9.50 I was told at reception. Total time in the car park = 22 hours.
from Middlesbrough UK, stayed on September 2, 2009
"OK FOR ONE NIGHT. WOULD STAY AGAIN AS IN GOOD LOCATION.BUT ROOM NEEDS ATTENTION"
carpet and furniture needs cleaning. batn needs re-grouting and mastics around bath need re-doing ,MOULDY
from Welwyn garden city UK, stayed on August 14, 2009
"Overall, however, the good value for money meant that we will return."
Excellent value for money receptionist at check in excellent
Upart from the cook who came out to talk to the guests the rest of the breakfast team were miserable and we had to ask for more fried eggs, more crockery etc
stayed on August 4, 2009
"very good"
good location, nice rooms and late check in
parking in the next door multi storey car park was expensive
stayed on August 3, 2009
"Well presented hotel, clean room, good value for money, just a little more thought form receptionist would be useful."
Clean hotel and room, good central location.
Check in desk lady carried on chatting with her friend in the office after we had made it obvious that we were waiting, and then failed to let us know that due to the slightly odd layout of the hotel we couldn't walk up the stairs to our "3rd" floor room, as it was in fact on the 6th or 7th floor, and could only be accessed via the lifts from reception. We had to walk back down again past reception to get the lift!
stayed on July 28, 2009
"You get what you pay for. Would not stay here again due to noisy atmosphere and numerous unpleasant stains on most carpets throughout hotel."
Cheep, though the Internet price was £100GBP more than the hotel rate over two nights. Breakfast not included.
Rather grubby and attractive to younger people who sleep by day and party all night.
from Newcastle upon tyne UK, stayed on July 24, 2009
"Overall a pleasant experience. Have stayed previously."
Cleanliness Price Politeness of staff
Room rather small but nevertheless good value for money at the price
from Lincolnshire UK, stayed on July 23, 2009
"Enjoyed our stay, staff was friendly & breakfast was delicious"
Lovely room with clean bed & towels
Bathroom a little unclean ie: hairs
stayed on July 1, 2009
neat room closer to station
too small room not adequate direction from station to reach hotel
from Bath UK, stayed on June 16, 2009
"Very good."
Great value, nice bedding, excellent view of Castle
Small room, tired fittings carpet & shower curtain
stayed on June 15, 2009
"really enjoyed my stay and will go back as was there for the 20/20 cricket and did not get to see the city . hotel ideally situated so may go back for a girlie weekend soon."
clenliness, good breakfast, and lifts to the rooms
rooms not available till afternoon after arriving on early morning flights ideal time would be 11ish and not 2ish. got locked in my room on arrival and could not get an answer from reception but eventually go out after turning and twisting the night lock which was not working.
from Shepherds bush UK, stayed on June 12, 2009
"ruined by the finish"
good location, room does the job
wake call logged with reception. No call was made by reception which resulted in us missing our train home and having to pay for another train ticket
stayed on June 11, 2009
"good location, good hotel."
spacious room, clean and well prepared
Problems with initial electronic key - replacement key OK Lift could be annoying - changing direction!
stayed on May 26, 2009
I was just disappointed with my room, I booked and organised the rooms and everone else was given a better room than mine.
from Leeds UK, stayed on April 14, 2009
"it was cheap and would not have paid anymore for it"
nice shower
sink blocked, no iron, too hot
stayed on April 24, 2009
quick check in, breakfast was fine.
room was very warm and stuffy- i was on the 9th floor and the window didn't open very far. i could see no air conditioning for cooling or hot pipes to see where heat was coming from- although it was very sunny the afternoon i visted. No drwaers for clothes, expected to hang every thing up.
stayed on April 14, 2009
"for price excellent value for money"
had 2 double sized beds only expected 1, nice views
carpet outside room very damaged and covered over with gaffa tape, air con in room didn't work, very hot and stuffy
stayed on April 8, 2009
"Overall great, would recommend t fiends and colleagues. Definately stay thee agan"
Excellent breakfast and hotel is in a great locaion, rigt in the city centre
stayed on March 31, 2009
"Very good and will strongly consider using the hotel next year for similar stay."
The shower was hard to work in room 704.
from Derby UK, stayed on February 11, 2009
"Enjoyable stay"
Clean and Comfortable
Lots of things begining to look shaby and tired
stayed on February 10, 2009
Heating set on timer, so could not be controlled individually in the rooms. This was during winter and it was cold!
from South shields UK, stayed on February 4, 2009
"I did not enjoy my stay. It was not comfortable. The staff were unhelpful and rude. The hotel was unclean. One of the lifts did not work. There were no signs to the staircase. I would not stay there again."
Close to the city centre.
The staff were less than helpful, bordering on rude. We were not told our room number or directed to the lifts. Our room was dirty - the cups and glasses had not been washed. The bathroom was unclean. On the second day our key card did not work. When going to collect bags we had left on checkout day the member of staff was so rude to the Russian guests she was serving that she didn't notice us waiting. The maids walked in at 8am despite the "do not disturb" sign hanging on the door.
from Bex hill on sea UK, stayed on February 16, 2009
"Very enjoyable."
The room was very spacious and comfortable.
from Bexhill-on-sea UK, stayed on February 2, 2009
"Very good value for money."
This hotel is good value for money and in the process of being decorated. the breakfasts are great. there is so much choice.
If you get an old room some of the taps and fitments can be a bit worn. But that shouldn't stop you staying here.
stayed on January 27, 2009
comfotable beds
noise outside
stayed on December 25, 2008
"not comfortable at all"
Its city based
The operation of the shower was awful...why not have a easy straight forward shower system instead you have one the requires instructions that are placed so low down I have have a bed back and this caused problem in the end i managed to have a shower and couldnt switch it off...then during the early hours the light fitting in the bathroom decided to fall off
stayed on January 7, 2009
"had a really good stay, nice room very clean."
good location, great staff very helpful
Nottingham Hotel Reviews & Booking 0.3m
Derby Hotel Reviews & Booking 13.5m
Newark-on-Trent Hotel Reviews & Booking 16.7m
Hotels near Nottingham Trent University 0.3m
Hotels near Nottingham Forest FC - City Ground 1.2m
Hotels near University of Nottingham 1.5m
Hotels near Nottingham Racecourse 1.7m
The Britannia Nottingham Hotel - T:0115 947 0157
Nottingham Racecourse - 1.7m T: 0115 958 0620
Wollaton Parks Golf Club - 1.9m T: 0115 978 7574
Ruddington Grange Golf Club - 3.2m T: 0115 984 6141
Mapperley Golf Club - 3.3m T: 0115 955 6672
"Was impressed with the room for the price that we paid-have paid much more for less in other hotels.Would stay here again"
Staff were friendly and efficient.The room was a good size and the facilities in the room were very good too
Thr room had areas where dusty-the side of the headboards