Guest Reviews of Nottingham City Centre (London Road) Premier Inn


Island Site, London Rd, Nottingham, Nottinghamshire, NG2 4UU
3 Star 3 Star Nottingham Hotel
 
Guest Comments

These comments are from previous guests who stayed at Nottingham City Centre (London Road) Premier Inn and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.

90%
OVERALL
90% Check-in process
90% Your room
90% Working order of facilities / equipment
90% Order and cleanliness of the hotel
90% Performance of staff
90% Overall experience
90% Overall value for money
  • 80% Older Couple

    stayed on January 5, 2010

    "i would stay again,the service and staff very friendly and helpfull"

    i thought the hotel was very good,clean the breakfast was excellent

  • 80% Work Associates

    from Lurgan UK, stayed on October 21, 2009

    "Was good, clean with friendly staff, nice hotel."

    Stayed before last year, thought it was a good hotel, friendly staff, esp young girl called Alex who was very helpful, friendly and easy to talk to. encourages you to come back when you've nice staff!

    Maybe bit tidier outside but nothing to make an issue of. You've to wait until 2pm to check in. Could be earlier.

  • 70% Individual on Business

    stayed on October 9, 2009

    "Generally good...staff were nice and pleasant! Cooked Breakfast was very good!"

    Very good cooked breakfast! Nice Staff.

    Room was booked as a twin, however it was not prepared as such and I had to inform the receptionist to get it sorted out. Room could tend to be a bit stuffy in relation to ventilation.

  • 80% Individual on Business

    from Oxford UK, stayed on July 28, 2009

    It took a very long time to be served in the dinning room at night. There was on;ly 1 waitress and 1 bar person working. The were very polite and as quick as they could be but it needed more staff on.

  • 60% Individual Visitor

    from Bury st edmunds UK, stayed on July 4, 2009

    "Would have been poor if staff had not been so good"

    Ecellent staff very good cooked beakfast

    Shabby room lift kept breaking down

  • 80% Individual on Business

    stayed on April 14, 2009

    "Over all my stay was quite comfortable."

    The hotel is very convenient to where I was going on business, the staff were friendly and the hotel was clean and bright.

    There was confusion on booking in and I was told that my evening meal and drinks had been paid for. This I knew was not possible as I booked the room myself and paid on my credit card. I questioned who had paid for this and eventually found that my booking had been completely mixed up with someone else. If I had not been honest and enquired as to who the payment was etc. the hotel could have lost money.

  • 80% Young couple

    from Stoke on trent UK, stayed on December 12, 2007

    Big bed and closeness to nottingham arena.

  • 100% Older Couple

    from Lincoln UK, stayed on December 1, 2007

    "We booked in for the Sunday night because we were going to the Nottingham Arena. The hotel was about a 5 minute walk from the venue so we didn't have to get a taxi after the gig. We had arranged to go shopping on the Monday and were able to check out and leave our car in the car park until we had finished later that afternoon. The staff were very helpfull and ensured we had an enjoyable stay. We would definately use this hotel again."

    Closness to venue and shops all within walking distance.

  • 100% Family with older children

    from Liverpool UK, stayed on November 30, 2007

    clean and comfortable

    couldn't get room heater to work properly

  • 100% Young couple

    from Newark UK, stayed on November 25, 2007

    "excellent !"

    good location ,friendly staff,helpful staff ,good clean room .

    the bar was a little expensive

  • 100% Young couple

    from Barnsley UK, stayed on November 20, 2007

    i loved it as it was close to the arena where we went the friday night and the canal was great for a meal in the hotel restraunt!

    nothing apart from wanted more tea bags in the room as i was unwell saturday night.....but still great!!

  • 90% Older Couple

    stayed on November 15, 2007

    The room was clean and well presented.

  • 70% Individual on Business

    stayed on November 15, 2007

    "When I went to order a hot chocolate, no staff was there to serve us. In the end, some one came but I was told that no chocolate was available. When I moved in, I found the room was quite cold. It would be good if the heating could be on for one hour or so before a guest moves in. This can be done by asking when she arrives."

    Reasonably acceptable

    When I went to order a hot chocolate, no staff was there to serve us. In the end, some one came but I was told that no chocolate was available. When I moved in, I found the room was quite cold. It would be good if the heating could be on for one hour or so before a guest moves in. This can be done by asking when she arrives.

  • 60% Individual on Business

    stayed on October 12, 2007

    "SMELL OF SMOKE WAS JUST BAREABLE WITH SPARING OF DEOERANT AND AFTER SHAVE"

    CLEAN + TIDY

    WAS ALLOCATED AN EX SMOKING ROOM NO OTHER LEFT

  • 90% Older Couple

    from Abergavenny UK, stayed on October 5, 2007

    "An excellent hotel for short-stay shopping or business trips. Close to centre of town, easy to find and easy access with good car park just outside main entrance. The food was first rate with efficient and attentive waiter service. Being a country dweller myself I found that traffic noise, including police and ambulance sirens, from the nearby road woke me on several occasions at night. However, I would not let it deter me from staying there again - soon dropped back to sleep again in the comfy bed!"

    Helpful, friendly staff. Spotlessly clean room. Self-control room heater a thoughtful touch. Food and service excellent. On the spot car park.

    Traffic noise from nearby road.

  • 80% Older Couple

    stayed on June 13, 2007

    "Very pleasant experience with easy booking on-line and check-in at hotel with friendly staff. Well laid out spacious room with large bed. All very clean. Excellent breakfast in nice dining room overlooking canal."

    Well laid out spacious room with large bed. Very clean and comfortable.

    Noise of road when opened windows

  • 60% Individual on Business

    stayed on May 27, 2007

    The situation of the h

    I don't understand how it is possible in 2007 to still find carpet in a hotel room.

  • 90% Group of adult friends

    from Grimsby United Kingdom;UK, stayed on April 24, 2007

    "All of the information that I required about the proximity of the hotel to the event we as a group were visiting I found on your web site."

    Size of rooms

  • 100% Group of adult friends

    stayed on April 21, 2007

    "Staying at the London Road Premier Travel Inn was a very positive experience, the staff were friendly and helpful, accommodation was clean and breakfast was good, very efficient service. The hotel was easy to find, and as the hotel is situated very near the Ice Arena and shops it was a perfect spot for us and there's free car parking too. All in all I rate this stay as excellent."

    The staff here are friendly and helpful, plus it was very near the Ice Arena

  • 80% Visitor

    stayed on April 18, 2007

    Clean and spacious. Very good location for the nottingham arena

    On a busy road - but see above re location

  • 100% Older Couple

    from Blackpool United Kingdom;UK, stayed on April 8, 2007

    Friendly staff - Clean -parking available - easy access to all amenities in town centre -extensive menu

  • 100% Group of adult friends

    from Newark United Kingdom;UK, stayed on March 19, 2007

    "My only comment would be that there was no indication in the room as to what time breakfast started and finished."

    Good clean room with very friendly staff who were already to help.

  • 100% Older Couple

    stayed on March 8, 2007

    "An exceptionally pleasant stay and stunning value for money. Hard to fault and would definitely stay again"

    Nice leisurely breakfast experience with swans on canal outside. All staff were superb and very friendly.

    Was a little cold in bed and sheets seemed too low down bed. Also bed was two twins fastened together.

  • 90% Young couple

    stayed on March 1, 2007

    "This hotel was clean, the staff were friendly and helpful and the hotel was in a great location for a night out. It was located next to a busy road which our room overlooked, but there was no traffic noise to speak of. The room was of a good standard for this level of hotel and was clean and modern. The hotel offered excellent value for money."

    The hotel was in a good position for a concert at the ice stadium and a night out in Nottingham, within easy walking distance of the Hockley and Lace market areas. The hotel was clean and the staff were very friendly and helpful.

    nothing !

  • 70% Visitor

    from Newcastle United Kingdom;UK, stayed on March 1, 2007

    Convenient location. Free car park on site

    Traffic noise despite double glazed windows

  • 90% Young couple

    stayed on February 18, 2007

    the room was very nicely decortaed and very modern. and we had a lovely view over the canal.

  • 90% Young couple

    from Nr stamford United Kingdom;UK, stayed on December 14, 2006

    "The hotel is very good, and very clean, good location for shopping or going out in nottingham, and the staff are probably the most friendly i`ve met in a hotel and very helpful, make sure you ask for a room on the side away from the road though!!"

    Very clean, and everything was in the room to suit our needs

    the road is very noisy outside the hotel, the windows didn`t bloke out the noise very well, making it fairly difficult to sleep

  • 80% Gay Couple

    stayed on November 17, 2006

    Good Location for the City Centre and Arena. Comfortable clean room

    A kick hole to bathroom door made the room appear scruffy

  • 100% Young couple

    stayed on November 16, 2006

    clean, good price and well located

  • 100% Older Couple

    stayed on November 6, 2006

    Very convenient for City centre attractions.

    There was nothing to dislike.

  • 90% Young couple

    stayed on October 31, 2006

    centreal location, clean warm friendly hotel

    evening meal - sent steak back twice! Breakfast not much choice

  • 100% Individual on Business

    stayed on October 17, 2006

    Modern, clean rooms, good menu and food in the restaurant

    Noise level from traffic at night

  • 90% Individual on Business

    stayed on October 13, 2006

    Clean rooms.Clean hotel. Helpful staff. Food OK.

    Traffic noise, only with window opened.

  • 90% Older Couple

    stayed on August 16, 2006

    "A good visit. The staff were very helpful & friendly. Top marks to them. My only complaint is the access from the pavement. This was a large party of people staying for a wedding in many rooms. The steps down from the pavement are difficult for the elderly let alone me with a bad back.Then there were the youngsters carrying babes in arm or with toddlers. The access at pavement level is marked as wheel chair access. This is the only drawback to the hotel but on the whole I would stay again. Regards, Mike"

    Most acceptable

    Lack of tissues/handkerchiefs. A small point!

  • 60% Work Associates

    from Grimsby United Kingdom;UK, stayed on August 10, 2006

    "I regulalry book a premier travel inn accomodation mainly in london. I find the hotels easy to find in all of the main locations I need to be at."

    The size and cleanliness of the room

    The staff were not very customer focused apart from the night receptionist. He was very helpfull.

  • 90% Young couple

    stayed on July 20, 2006

    Everything from location to standard of room

    N/A

 
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Attractions Nearby

Hotels near Nottingham Trent University 0.7m
Hotels near Nottingham Forest FC - City Ground 0.8m
Hotels near Nottingham Racecourse 1.1m
Hotels near University of Nottingham 2.1m
Nottingham City Centre (London Road) Premier Inn - T:08709906574
Nottingham Racecourse - 1.1m T: 0115 958 0620
Wollaton Parks Golf Club - 2.4m T: 0115 978 7574
Mapperley Golf Club - 3.1m T: 0115 955 6672
Ruddington Grange Golf Club - 3.1m T: 0115 984 6141