These comments are from previous guests who stayed at Legacy Chesterfield Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 70% | Your room |
| 70% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 70% | Overall experience |
| 80% | Overall value for money |
stayed on March 5, 2010
from Isle of sheppey UK, stayed on February 19, 2010
"Not one I would wish to do again. "
appeared to be helpfull
Room was cold, with window wide open. Heater in room no working. Reported fault, although said was being repaired, not whilst I was there. There was a small convector heater, which I left on, only to find switched off, upon my return from visiting my Mother, therefore room was still cold. Only one sheet and blanket, no duvett or access to extra blankets. Continental breakfast consisted of fruit, cereals and toast in my experiance a little lacking in the continental department
stayed on January 10, 2010
Continental breakfast was very limited in choice.
stayed on December 24, 2009
"Central heating hardly working in my room but a fan heater was provided without my needing to ask for it"
stayed on December 11, 2009
"Adequet for a short break, and good value."
Friendly staff, food OK and excellent value.
Room extremely noisy from nearby dual carriageway most of the night.
from Wallsend UK, stayed on November 4, 2009
"need breakfast to be earlier if using as a rail stop over."
convenient for the station
creaky floors and lacking hot water
from Faringdon UK, stayed on October 26, 2009
"It served a purpose. My main complaint was that i was cold due to insufficient bedding. It is Autumn and derbyshire one expects a few blankets or a quilt"
Dining staff - prompt service
The bed was made up for summer with only a sheet on i had to put the blanket on it. Two lights did not work in the bathroom.
from Chesterfield UK, stayed on October 20, 2009
"For what we paid it was satisfactory."
Professional Welcome but we'd waited so long to get inside the room in reception.
I was told that the room which he was given was not the best. I rec'd a call when my client arrived because my card was needed to check in! He was unable to check in withour me, this was very poor and does no reflect the imagine I was looking for.
from Sampford moor UK, stayed on October 20, 2009
"Very pleased. Overall, a pleasant stay. Good value."
Efficient check in/out. Room very clean and tidy. Car park near. Good price. Furniture of good standard.
Hot tap very loose on bath.
from Canvey island,essex UK, stayed on September 23, 2009
"had a nice time would stay at your hotel again."
maid service very clean, Breakfast very filling and enjoyable and staff very helpful.
The only bad points were the stairs,the elevator was very clostafobic.
stayed on September 15, 2009
"A pleasant weekend and the pleasant attitude of all the staff at the hotel made up for the tattered aspect of the hotel."
The staff were extremely willing and helpful. The food was very good both at breakfast & dinner. Overall reasonable value for the money.
The fabric of the hotel was basically scruffy. It needed a make-over particularly in reception. The TV remote did not work needed new batteries in our room or our friend's room on arrival. The price at the bar for gin and tonic -£4 was ridiculous.
from Wolverhampton UK, stayed on September 15, 2009
"really enjoyed our weekend away, lovely hotel and lovely staff! ideally situated.have reccomended it to friends already "
staff were all very polite,friendly and helpfull, breakfast was excellent
free evening meal could have been better!
from Preston UK, stayed on September 13, 2009
"I liked the stay, I think it was excellent value for money"
excellent food, accomodation very good for the price. excellent location
we expected to have 2 evening meals in the price as advertised but we only got one evening meal and was expected to pay for the second night so we ate out in chesterfield
from Southampton UK, stayed on September 8, 2009
"Would be top of my list of hotels to stay at. Couldnt fault it in any way. It is so nice to stay where the staff make you feel welcome. "
Excellent staff - a pleasure to stay. Bright, airy hotel, rooms warm but a fan in the wardrobe although not needed. Ample parking, excellent food and nice dining room
from Wrexham UK, stayed on September 1, 2009
"Good attractions in area."
Everything very good except for item below.
Room 249 was far too warm,had to leave windows and curtains open all night,which meant the room was noisy and too light.
from Dumbarton UK, stayed on August 17, 2009
"Was adequate accomodation. Would have been very upset if I had paid the tariff shown behind the check-in desk!"
Staff were mainly very helpful. Good location.
Room was in need of redecoration. Equipment tv / radio etc was very out of date. Capital investment is needed at this hotel. Bar prices are over the top given the surroundings and ambience.
stayed on August 5, 2009
Should have had some smoking rooms.
stayed on July 31, 2009
good value, good location
from St helens UK, stayed on July 27, 2009
"OK but nothing to enthuse over."
Friendly & efficient receptionist. Clean room and hotel. Excellent restaurant service in the evening.
Check in 1pm & told room availabe from 2pm. Sat waiting until 3 pm! Service: coffee bar/bar had to search for someone to serve each time used, even though staff chatting in Reception area! SINGLE ROOM SUPPLEMENT - WHY, WHEN IT IS A SMALL ROOM WHICH CAN ONLY ACCOMMODATE A SINGLE BED? IF IT WAS A TWIN/DOUBLE SOLD AS A SINGLE, UNDERSTANDABLE, BUT IT IS VERY ANNOYING TO BE CHARGED EXTRAi!!! I know this is standard proceedure in most hotels but can't you "break the mould" and stop this practice?
from Slough UK, stayed on July 27, 2009
"Satisfactory stay"
Rooms need refurbishing
stayed on July 24, 2009
"fair for a transit stay"
smart and old fashioned hotel
very bad isolation, noisy and too warm
stayed on July 5, 2009
"Hotel generally reasonable in price bracket but structure shows its age."
Food good quality, bathroom bright and shiny, reception efficient and helpful
Bedroom gloomy, television reception poor,telephone not connected inspite of reporting. Lift just about acceptable being small and slow. Staff in dining room gave the impression of doing us a favour, serviette on request and on the first morning sausages ran out before 8-30! A pep talk needed on the catering side
from Reading UK, stayed on June 29, 2009
"apert from the car parking the stay was acceptable"
well placed for shopping and activities. clean room
did,nt like the car park, open to the general public re sports centre. I carry lots of tools and equipment on board the car and I was not at ease that the car would be safe in the car park. also difficult to park at times.
stayed on June 12, 2009
"adequate"
Good price
Hotel was old and a little shabby - restaurant was grossly overpriced
stayed on June 9, 2009
helpfulness of staff
Breakfast on Saturday and Sunday not being available until 8 am
stayed on May 27, 2009
"Not a great place to stay"
Good location
Did not have the reservation, had to change rooms nobody sure wht was included in the price and rooms incredibly hot all the time
from Liverpool UK, stayed on May 9, 2009
"Over all happy with hotel. Broken Bathroom panel was taped with masking tape. Bedroom and bathroom needs up dateing tv was black and white. "
from Chelmsford, essex UK, stayed on April 26, 2009
"Good stay-, excellent value- a very pleasant experience"
Friendly staff., All needs catered for e.g herbal teas, sewing kit, fan, ironing board, leisure facilities, good breakfast choice
Unable to control room temperature. Being at the top of the hotel , my single room was hot& stuffy
stayed on April 7, 2009
shower not very good, power of shower very poor also water not hot in shower
from Nottingham UK, stayed on March 25, 2009
"Very good. Staff efficient and helpful. A good cooked breakfast included in the room price."
Quick and efficient check in
The lady on the Reception desk could have smiled occasionally. Only a minor thing as she was helpful with directions and information.
from Redditch UK, stayed on March 3, 2009
"Plesant visit"
Food excellent staff very good
stayed on February 2, 2009
bathroom not very clean and cracked tiles etc
from Romford UK, stayed on January 23, 2009
"Very good"
The food was excellent and the staff polite & efficient
from Chesterfield UK, stayed on January 20, 2009
"a nice place to stop and very handy as a base, but does need a bit of tlc in both the rooms and staff department"
easy parking,good staff at reception,rooms clean, nice breakfast and general relaxed atmosphere
room decor very tired, shower poor, bar staff had to be found to get drinks a few times
stayed on January 6, 2009
"Very convenient for traveling to Chatsworth House and other areas of interest. Very enjoyable all round"
The staff were very helpful and friendly. The policy to allow a dog to stay with us was a good point. The room was clean and well equipped with tea/coffee making facilities. Plenty of hot water for showers in a nice bathroom.
from Derby UK, stayed on January 4, 2009
"We booked a two night stay for a double room for new years eve and new years day but when we arrived there was no double bedrooms available despite the fact that it was booked months in advance. The receptionist wasn't very understanding and didn't seem to know how the internet booking worked. After a fisrt rough nights sleep we asked to be changed to a double for the second night if possible. Our second room was amazing compared to the first one, it was well kept and looked recently refurbished. If we were to stay again I would ask for the second room as the first one was a disappointment."
Food was amazing. Nice atmosphere. Friendly staff. Swimming pool was really nice to relax in. Jacuzzi and sauna were also amazing. Swimming facilities are free of charge.
Room looked very unkept. Toilet didn't flush properly. TV had no reception. Had to push twin beds together-not comfortable.
from Chesterfield UK, stayed on January 3, 2009
"We had a lovely time and would stay again/"
Nice breakfast, friendly staff, comfortable room.
Decor and fittings were worn and dated
from Burton on trent UK, stayed on December 8, 2008
"Most agreeable"
Room & bathroom
Water wasn't really hot at 6:00 in the morning when I had to shave and shower before leaving for the traing at 6:30
from Derby UK, stayed on September 9, 2008
"Nice htel, good location"
It was clean
I couldnot check in until exactly 2pm, and there was a loud party going on until midnight
Sheffield Hotel Reviews & Booking 10.3m
Derby Hotel Reviews & Booking 22.0m
Nottingham Hotel Reviews & Booking 22.4m
Hotels near Chatsworth House 8.2m
Hotels near Sheffield United FC - Bramall Lane 9.4m
Hotels near Sheffield Hallam University 10.0m
Hotels near Gullivers Kingdom 10.0m
Legacy Chesterfield Hotel - T:08708329907
Cineworld - 0.6m T: 01246 278000
Chesterfield Golf Club - 1.7m T: 01246 279256
Hallowes Golf Club - 4.2m T: 01246 410394
Stanedge Golf Club - 4.2m T: 01246 566 156
"Enjoyable"
Comfortable bed. Large car park. Good breakfast
High bar prices