These comments are from previous guests who stayed at Rennie Mackintosh City Hotel and subsequently completed a customer satsifaction questionnaire. Any opinions expressed are those of the guests and not of the owner of this website or booking network.
| 80% | Check-in process |
| 70% | Your room |
| 80% | Working order of facilities / equipment |
| 80% | Order and cleanliness of the hotel |
| 70% | Performance of staff |
| 70% | Overall experience |
| 80% | Overall value for money |
stayed on December 19, 2009
from Egremont nr whitehaven UK, stayed on December 4, 2009
"comfortable,and moderately homely"
food&staff very helpful and pleasant
though heating was on dining room was baltic due to air vent to take heat from kitchen open to dining room
stayed on November 24, 2009
Nice staff. Good lookation.
from Budapest HU stayed on October 3, 2009
"Staying here was one of the most pleasant things I experienced in Glasgow and will definitely stay here again next time."
The hotel staff was exceptionally friendly, especially the kind, elderly gentleman in the evening shift at the Reception. His advices on where to go and what to do in Glasgow and his funny anecdotes made my trip all the more enjoyable.
stayed on September 1, 2009
"Fine for the price."
Good breakfast, bathroom was clean, shower worked fine, good bed
No lift, street is high in the hill, may not suit everybody.
from Hengelo NL stayed on August 18, 2009
"we come back"
kindly good breakfirst
room furniture old small bathroom
from Ayrshire UK, stayed on July 20, 2009
"good"
from Hull UK, stayed on July 17, 2009
"Adequate for a one night stay but not for more."
Staff very helpful and breakfast fantastic.
Broken furniture in room and bed very uncomfortable.
stayed on July 7, 2009
Clean bed and bathroom and good breakfast. Friendly staff
Lots of steps - not for anyone with a disability. Dim lighting in room and poor condition of furniture badly scratched, broken and missing handles
from Wakefield UK, stayed on June 18, 2009
"Excellent hotel"
Excelent city centre location
Steep hills into the town centre from hotel
from Belfast UK, stayed on June 10, 2009
"good value"
convenient and staff helpful even if in a tired kind of way
a little tatty, and noisy from the end of term students
stayed on May 12, 2009
"Fine for one night but definitely not luxurious."
good location in a nice part of the city. quick and easy to book on the internet at short notice. bathroom and bed was clean
Decor very tired and shabby. Wall paper held up with blu-tack and there was a hole in the bathroom door. Needs a lot of work. The Rennie Mackintosh inspiration ends at the top of the stairs! The
stayed on May 20, 2009
Friendly, helpful staff Good value for money
Thin walls
from Al ain AE stayed on May 18, 2009
"was perfect for 1 night but no longer"
clean, good value for money, central
breakfast could have better quality sausages, they were very mushy. a lot of stairs to manouvre
from Beverley UK, stayed on May 16, 2009
"Very good - more than I expected- very good value for money. Very pleasantly surprised."
For a "value for money" hotel, this really is one of the best I have stayed in- £32 got me a single en suite room furnished with wardrobe,desk,bed, tv. tea/coffee, basically everything I wanted for my brief stay. The room and hotel were of a good standard of cleanliness and decor- I even got complimentary shampoo and a breakfast! Travel lodge do not stretch to that and although the room was not as large a a Travel lodge it was of equal standard. I strongly object to paying for expensive hotels when you are only putting your head down for the night, but sometimes "Value for Money" hotels severely disappoint- not this one- I will be using this one for all my stays in Glasgow from now on. I need to mention the efficient check in- I was quickly warned that I needed to get a ticket to park as the wardens are "Hot" around here- I paid my £2! and everything else was done for me- I just had to put the ticket in the car window, check in was very efficient after that. All in all a very good stay with a hotel doing more than it said on the tin. What a find.
Only one pillow although I did not bother to ask for another one which I probably would have got
from Prestonpans UK, stayed on May 11, 2009
"Convenient for a short stop-over stay in Glasgow."
Lovely bathroom. Good choice for breakfast and freshly made - very nice.
stayed on March 28, 2009
excellent staff
No T.V. remote also unable to get all channels. Peeling wallpaper and cobwebs on the cieling. Decor of hotel was very 'tired' and seemed to have a minmum of maintenance
stayed on March 21, 2009
"Good"
Good location
A bit cold room
stayed on March 19, 2009
"I will not stay there again."
One member of staff was very helpful and professional, customer service from other was poor, I think this was down to the lack of traning.
Overall, poor accomodation and poor parking facilities.
from Aberdeen UK, stayed on February 17, 2009
"it was really friendly & comfortable"
room was excellent & comfortable
there was not enough sockets & the room never had a remote
stayed on November 2, 2008
"A good location if attending Glasgow School of Art open days. "
friendly reception staff, good location for venue attended.
No lift, couldn't regulate the heating in the room so it was a bit stuffy.
stayed on October 1, 2008
"The hotel had a very friendly atmosphere. The room was clean although could use some redecoration and the bed was pretty old. There was a broken mirror in the room when we arrived and had to ask for that to be taken out which it was the next day; it was not replaced though. But that said we would stay again."
good atmosphere, friendly, clean
redecoration; old furniture
stayed on September 23, 2008
"When you looking on the pictures on internet site it seems like the hotel been done in style of 70's. It's true but nobody make any makeover since that time."
Cheap
Room was not very clean bathroom as well. There was a big mark on the duvet cover.
stayed on September 23, 2008
"as per summary of good points!"
central, quiet,good value,well presented.
stayed on August 25, 2008
"Happy with service provided, thanks."
Comfortable,clean, unpretentious and reasonably priced.
No complaints.
stayed on September 15, 2008
"If we could have found somewhere else, within our budget we would not have stayed. It was certainly not worth £50 per night."
The staff were very friendly and helpful. The extremely rickety bed held up and did not collapse in a heap..very grateful for that
The run down quality of the fixtures and furniture. The remnants of previous guests arguments on the walls...i.e. what looked like a coffee stain on the wall above the bed.
from Chesterfield UK, stayed on September 14, 2008
"Reasonably happy until payment."
Breakfast was good and served early to allow for traffic. Room was small but adequate
Tried to cancel one night but was told by staff that as I had booked through Active 7 days was required, therefore I had to pay for the last night even though I was not there. Tried to make me pay for phone call I had not made even though I showed them my mobile phone to prove I would not need to use the room phone.
stayed on August 16, 2008
Very central.
stayed on August 14, 2008
"Nice stay at a low price"
Nice and quite rooms
from Amsterdam NL stayed on September 3, 2008
Price for money plus location fantastic!
stayed on September 1, 2008
"Good, will recommend to stay"
good hoapitality, very nice and freindly staff
stayed on June 2, 2008
"Good Good"
Good clean hotel with adequate facilities and good breakfasts. Easy access to everything I wnated in Glasgow. Very pleasant staff and I would stay there again when visiting Glasgow.
I had no bad experiences.
from Clowne United Kingdom stayed on June 29, 2008
Excellent Location, all staff very helpul throughout the stay.
from Edinburgh UK, stayed on June 24, 2008
Hotel is in need of renovation
Glasgow Hotel Reviews & Booking 1.1m
Kilmarnock Hotel Reviews & Booking 19.6m
Falkirk Hotel Reviews & Booking 20.7m
Hotels near Royal Scottish Academy of Music and Drama - RSAMD 0.3m
Hotels near Glasgow Caledonian University 0.6m
Hotels near University of Strathclyde 0.9m
Hotels near University of Glasgow 0.9m
Haggs Castle Golf Club - 2.5m T: 0141 427 3355
Glasgow Golf Club - 3.2m T: 0141 942 5554
Douglas Park Golf Club - 4.3m T: 01419 422 220
Crow Wood Golf Club - 6.3m T: 0141 779 4954
"Enjoyed my stay thank you"
Friendly helpfull staff