Guest Reviews of Apex International Hotel

"Great weekend with daughter for her birthday. No faults at all. Will definitely be back."

Beds very large and comfortable. Bar staff very helpful. Parking facility good and excellent hotel location. Upmarket hotel.

No bad points.

"Stay uneventful and pleasant. Tried to minimise use of towels by leaving on rails as requested but kept finding new ones every day-nice to have but happy to use same towels over couple days"

Rooms kept clean and tidy. Staff friendly and helpful Courtesy trays nice with the little extras, eg jelly beans

Showers over baths are a problem. It can be hard to climb in and out and when traveling a decent sized shower is all that is needed. Parking a problem

"We enjoyed our stay"

Room service made a few mistakes and you need A/C. With the festival going on it was very noisy on the streets but it got to hot if you closed the windows

"cost performance of stay is not good"

wide room

uncleannot japanese standardand uncomfortable beds The teakettle was not conveniently designed and unclean tea-cups. cheap meals

"Apart from the unhappy incident and the inadequate ventilation, the hotel is satisfactory."

The hotel is conveniently located. In general, the facilities are very good and the reception staff are very helpful.

In one morning, a cleaning staff just opened the door and entered our daughters' room without waiting for their agreement/response. On noticing his mistake, he just turned away, closed the door but without apologizing. A verbal complaint was lodged with the reception staff but a written reply is outstanding. The ventilation of the rooms are inadequate even on a day where the temperature is under 25 degrees Celsius.

"Fabulous location, the view of the castle from our room was incredible! Great place to stay if you want to explore Edinburgh on foot, and if you enjoy the eclectic mix of shops and eating places that the Old Town has on offer. Lovely facilities and warm staff. We got a great rate online so felt we got real value for money."

Reception staff were friendly, effiecient and accommodating

"nice hotel and location - pleasant stay but food was overpriced for the quality of it however view over edinburgh castle made up for that"

view from restraunt

tv very poor signal - food for breakfast poor quality

"We were made very welcome.Had a great new year stay. WELL DONE APEX."

Quite expensive for a one night stay. but very comfortable.

clean,friendly,good location,good facilities.

expensive breakfasts meant that we went out for breakfast.

"It was ok not exceptional. Probably overpriced for the value it delivered"

Centrally located, near some good restaurants. Not inclined to eat at hotel because the breakfast experience was poos

Shower did not work and had a couple of cold showere. Breakfast awas awful, dried up fish and poor, slow service

"was convenient to mostthings, and enjoyed being able to jump on the sightseeing b us right in front of hotel. "

ROOM WAS VERY NICE

PRICE OF BREAKFAST WAS THE HIGHEST WE HAVE EVER ENCOUNTERED, DOWNSTAIRS HAS SO MANY TV CHANNELS, VERSUS NOTHING TO SPEAK OF IN THE ROOM. YOU CAN'T EVEN WATCH A NEWS SHOW UPSTAIRS, OR A SPORTING EVENT THAT IS AVAILABLE IN THE BAR. NO REGULATION ON WHO IS USING PARKING GARAGE. WE WERE WIHOUT A PARKING SPACE FOR THE FIRST NIGHT, AS A WEDDING AT THE HOTLE HAD ALL THE SPACES FULL, AND UPON REGISTRATION, THE YOUNG MAN INFORMED US THAT THERE WOULD BE NOTING AVAILABLE UNTIL AFTER MIDNIGHT, AND WE SHOULD PARK AT A PUBLIC LOT THAT WAS HIDEOUSLY EXPENSIVE.

"Nice hotel pluses outweighed minuses which could be generally overcome by more attention to cleaning room and service at check in. Would definately consider staying again if deal offered was good"

Location excellent, amenities very good, bed good and bathroom nice. Central to Edinburgh nightlife

Room not intiially cleaned properly, reception was slow at check in, area noisy esp with road works, no warning re number of steps which could be a problem.

"ok"

Room clean staff fairly helpful

No plug for bath. Lounge area closed for a wedding party however the other bar area we were asked to use was also used by the bride,groom & guests of the making us feel like underdressed gatecrashers!

"i thought the look of the hotel was nice, but the room itself had problems and i did not fully enjoy my stay because of it. I do not feel the amout i paid was right for the room."

the colour and lighting of the room.

the room service was wrong, bath was cracked, the tap on the bath would not work,and my towels were dirty

"Great location lively area brilliant for all age groups"

Location location and friendly staff was a real pleasure

It was a bit cold in the residents bar

good quality and free internet

The excellent location, directly opposite the castle. All shops, restaurants and bars in walking distance.

Food and drink expensive, however the room service menu was great.

"The shower was great - the shampoo and shower gel was fabulous. The bed was comfy but everything noted on the dislike ruined the experience."

location

the room was very small, there was no air-conditioning and the carpets were filthy with someone ele's dead skin on the floor.

"Staff friendly and professional, good location of hotel, great view of castle from heights restaurant - just thought it was quite pricey for a nights stay."

Room was nicely decorated and furnished with dvd/cd player

Room was quite small

"Very pleased would happily stay there again."

Spacious rooms with double beds as twin bedded room.

Pillows were a little on the hard side. The breakfast could have been a little more child friendly.

"This hotel was perfect for this particular business trip as i was entertaining an American colleague. The service was good, particularly when there was a minor issue with his booking, it was dealt with in a timely and professional way. The top floor restaurant was excellent, the view of the castle is what drew my colleague but this was surpassed by the food quality. I will definitely use this Hotel on my next business trip to Edinburgh."

Location, style , restaurant

Car parking area

"Convenient, nice hotel."

Location, cost, fitness facility, internet connection.

"The hotel fulfilled all my needs. The food, breakfast and evening meal, was very good although the dinner menu was a little restricted."

Comfortable, clean, well appointed, good location

Stairs at entrance - room warm with apparently no thermostat

"Its really cool place with perfect location, excellent staff and nice cozy rooms. On the top of this the hotel is not expensive, could say very cheap;-"

A exelent, modern, clean hotel in a great location

The room was very hot.

it was central and had good facilities

"Excellent and we intend to continue using this hotel whenever we are planning a visit to Edinburgh."

Comfortable bed. Very clean bathroom., with good quality toiletries.

Location.

Cleaning of the room

"This is the 3rd time we stayed in the Apex International and we were very happy with our last two visits however the hotel is gone very shabby. Housekeeping is poor. We travel to Edinburgh every year for 2-3 days. I will probably book the Radisson on the Royal Mile for our next visit. The new Spa is overlooking grassmarket. Its not very private as pedestrians can see into the pool area."

Housekeeping is a problem in this hotel. The overall cleanliness of the rooms and corridor areas was poor. Biscuit crumbs on the tea tray from the previous guest,carpet in bedroom was not hoovered after our first night, shower head covered in mildew, shower curtain needs to be replaced as it also had mildew present. Water from the mini bar was not replaced after our first night. Also when we arrived their was a smell of urine in the bathroom.

"Really enjoyed our stay here, rooms were reasonably large with 2 double beds....different! No remote for tv but just a minor niggle. Hotel is in a fantastic location if you don't want to walk too far too the main attractions, castle, grassmarket bars etc. Overall, a great hotel and not bad value for money....except the "

Very handy location!

Breakfast expensive!

"Good location, nice size room and friendly staff"

Good location

Shower in the bath and shelf behind the toilet and sink were we put our toiletries

lacation

the room was not cleaned. i have to ask your staff to clean it before i could move in. First tim in my life!!!

Hotel staff and facilities were spot on and the hotel location unbeatable AND THE LOCATION WAS VERY GOOD

"We enjoyed our stay and will return. The staff were very friendly and helpfull in every way."

Excelent location for business or leisure with good facilities

No aircondition

"This is an excellent hotel, located right in the old town and within walking distance of everything in central Edinburgh. The facilities are a high standard and the Easter break special was excellent value for money."

Good sized room, excellent value.

The room wasn't ready on check-in even though it was an hour after the guaranteed check-in time.