Guest Reviews of Berties

"Could have done with freindly and better service for the amount paid. "

The hotel was conveniently located.

Poor service during check in/out and breakfast.

"Stay away from this place."

After I received a written confirmation of my resevation and travelling from the USA I arrived to find the hotel was over booked and there was no room.

"Enjoyed ourselves and would definately stay again at Berties, very hospitable"

Room very clean and comfortable. Breakfast was plentiful. Pleasant staff, fun night as it was in the Christmas period, many people there for parties. Good atmosphere

Excellent restaurant and friendly staff

"Overall geneally ok "

Nice atmosphere, good food in resteraunt.

6pm bit late for earlist booking in. Bathroom could of had better fittings and shower. Tight entrance to car park and limited parking.

clean and comfortable well decorated good breakfast

check in time constraints tv poor reception room very hot and noisy from traffic with windows open

"Nice would use again"

Helpfull staff clean room

Bit noisy until retaurant closed

good breakfast, friendly staff, very clean

room small for price,had to make a phone call to be let in although within the times stated

Very highly recommended

Very comfortable staff very polite. Serve a great breakfast!!!!

Nothing

Excellent value; good breakfast

Room.....was compact, cosy, functional, Building...had character superb dining/breakfast facilities Location...ideal for a touristy wander

"This is a foodie's heaven. The restaurant is exceptional and the breakfast is lovely well presented with helpful staff. The bedrooms were nicely furnished but a bit small but then it is an old building with en suite facilities which is a bonus. Parking is in a small car park with an exceptionally narrow entrance between two buildings, not for the feint hearted!"

Comfortable and the staff were absolutely delightful. We were attending a family celebration held at Berties and the staff could not have been more welcoming or helpful. The breakfast was lovely and well presented.

Bedroom was above kitchens and facilities and was marred by a continuous humming of extractors or refridgerators all night long: the shower was erratic. So if going again would ask for a bedroom over the front or restaurant part.

The food was excellent.

The room was basic and the bed was uncomfortable.

"A clean and peaceful countryside restaurant with hotel rooms upstairs. Nonluxury, though appealing in some sense."

Clean and fairly quiet place - just what you need for an overnight stay

"Friendly atmosphere and staff. Excellent restaurant."

"Greeted by a very pleasant young man who was extremely helpful and polite; food was excellent, room adequate, en-suite slightly small, and television would have been better in an elevated position; lack of seating in the room;and biscuits would have been nice to compliment the tea/coffee facilities. A clothes iron would have been advantageous, but these are only petty issues, and the lack of facilities did not detract whatsoever from the overall stay."

Friendly and courteous staff, cleanliness, excellent food.

"I would love to have a room where one feel male and female needs are both considered. Toilet need to be clean and spotless."

The staffs are friendly and respond to your request very quickly.

There are not even a glass nor tissue papers in the room. The room is totally basic and needs grate improvement on cleanliness.

It was a lovely intimate place. They made us really welcome

More like a restaurant with rooms than a hotel but not an issue

"The hotel was in an old building formerly a public house converted into a small hotel which caused limitations. Nevertheless we found the staff were excellent, very helpful and efficient. Also the hotel was very clean."

Quite adequate for an overnight stay. Not really suitable for a long stay.

We had a small room with little storage space which just about qualified as en suite.

"Overall the we enjoyed the stay and breakfast time was very easy with good quality food. I do not think that I would stay in this accomodation for more than a couple of nights as there were no facilities to sit and relax outside of your room. For a short stay with a good restaurant with good wines at hand I can throughly recoment Berties."

The staff were friendly and attentive. There was agood selection of food on the menu although only one main dish of note for vegitarians. The room was well presented and clean and the bed very comfortable.

Would have prefered a bath as well as a shower but the overall size of the rooms did not permit this. The vegitarian main course mushroom Lasagne was not very good.

Convenient location

Could be a bit noisy from through traffic

"The foodwas excellent ,and the staff were brilliant,particularly a Croatian gentleman.WE booked late and were warned that our room was small."

Clean

Very cramped

"Very good"

Food and hospitality

"This is a very good restaurant 'with rooms' not full hotel service. No dinner on Sunday evening and no information readily available as to where to dine in the area. In fact no 'tourist' information on local interests."

Comfortable bed, clean room and good bathroom

Room Small and noisey, being over the kitchen

"We enjoyed our stay so much that we have booked a further stay for later in the year."

The restaurant was superb, serving a good range of freshly cooked foods, a real delight.

"Food and service of the highest quality"

"We shall go back for the food and the charm of the staff"

The place was charming and the food superb - we wished we could have had dinner there on Saturday night rather than the formal dinner we had to attend at another hotel in the town. The room was spotless

The en suite facilities were very cramped - fine for 1 night but difficult for longer.

Comfortable bed, clean and cosy surroundings

Tiny weeney bathroom!! Very limited parking.

"I got exactly what I expected."

mature, simple, good shower

squeaky floorboards, tortuous route to room.

"I'll keep revisiting this hotel until it changes drastically, the evening menu is varied, interesting & importantly delicious, is good value for money, good wines at affordable prices plus a great breakfast too. Additionally, you get the bonus of some of the most pleasant staff you could wish to meet."

The staff are great & the food is really excellent, I stay here whenever I come to Romsey and would recommend others to do likewise

You have to accept certain limitations with this type of accommodation. We weren't staying in a Sheraton or InterCon. The bedroom doors open directly onto a narrow corridor, they could do with quieter Fire door automatic closers, and a better selection of en suite soaps/shampoos

"Whilst there were some things about the room which could be improved, the overall stay was lovely as Romsey is interesting, the staff were very charming and welcoming and we had a lovely meal. This restaurant with rooms is very individual and different and would not suit the average business traveller who is used to the larger chain hotels. They rooms and restaurant were fully booked and clearly many people return again and again. I do feel they should buy some new towels though!"

The room was pleasant and I loved the hand painted touches to the walls. The staff were charming and the food in the restaurant excellent.

The towels were really threadbare, the hot tap to the washbasin didn't work and the tv reception was dreadful.

Small, cosy, intimate atmosphere, with good location. extremely close to the event we were attending

Room was compact and needed a coat of paint, it was also at the front of the hotel and subject to road noise. Parking could have been, but fortunately wasn't, a problem.

"my daughter booked the hotel as we live in france and have not been to romesy in years it was a lovely evening as we eat in the restaurant food was excellent and so was the staff"

it was clean and the staff were very wellcoming i would stay again

nothing

"The restaurant is excellent. The room was lovely, and decorated nicely. The bathroom could have done with a bit of decorating. And we had to chase the chef up at breakfast to get our food. Good location though, and reasonable value for money."

Lovely breakfast. Good food.

Bathroom was a bit disappointing - tired decor. Expected it to be a bit nicer given how good the restaurant is.

Very helpfull staff and good accomodation.

The excellent restaurant and the attitude and friendliness of the staff.

"poor tv reception, no hot water for shower, only 1 towel and evidence of previous occupant"

cleanliness and room facilities -

"The proprietor described the business to me as a restaurant with accommodation, and on the night that my party of 8 stayed there, he calculated that there were some 100 diners in the restaurant. The service was extremely good and friendly - but I suspect that there could be frustration if a diner was in a hurry. This would be a pity given the high standard of the cooking."

The atmosphere - this due to the busy restaurant and the zany but very efficient approach of the French staff

If check-in is to be no earlier than 2pm, it would be helpful if food/snacks could be obtained after that time. The bedrooms are adequate - very clean but show the age of the building squeaky floorboards etc.

"Excellent service"

Food excellent, no paperwork

Rooms cold, shower poor, no bed side lamps - does not meet required standards

"General experience was good, the room comfortable an extra chair would be nice, the service from the staff was EXCELLENT indeed, and the food was of equal standard"

Comfortable room, rustic atmosphere

Improvements in the en suite bathroom shelf for toilet bag, new & unstained shower curtain, proper shower fitting

"We stayed for 1 night we cannot right a book on your project we had a excellent night thankyou very much."

Very friendly Francis Superbe Thankyou.

For our short stay Nothing excellent.

"It was a good stay as long as you accept that this was an excellent restaurant that has overnight accomodation, it was not a hotel in the conventional sense. The price of £75 per night for the room incl breakfast is therefore expensive for the standard of room that we had. We were told that the others were all better. Very good staff and attitude and we were allowed access to our room at 1000 hrs which is exceptional."

The restaurant was excellent with just the one exception, we were asked to vacate our table after 2 hours and move into a lounge area as they wanted to serve another couple. This detracted from our overall enjoyment very much and I told them this the next morning. We would still try to stay there again, but trying to avoid room 2 and to get an assurance that we need not hurry the meal and then vacate the table.

Room 2 was small,had a poor shower with a broken head fixing, and a light over the basin that did not work. There were no hotel type communal areas outside the opening times of the restaurant ie one entered through the side door and could only go straight to the room.

"Food in restaurent was excellent as was the service."

"A very friendly, welcoming service - and a fantastic breakfast!"